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This non-academic post will provide day-to-day supervision of the clinical coordination team, within Clinical Operations. This position requires a high level of leadership and analytical skills to advance the wellness and support programs of Chamberlain University (CU). The Manager will be sensitive to the broad range and complex clinical coordination issues and appropriate resolutions. The Manager must maintain current knowledge of compliance measures and accreditation requirements of assigned region.
Job Responsibility:
Hire, train and develop Clinical Coordination Specialists
Manage the workload of the team and complete Clinical Coordination Specialist tasks when short-staffed
Maintain a high level of quality clinical services through supervision of Clinical Coordination Specialists
Review and prioritize of student clinical escalations
Complete performance review evaluations for direct reports
Participate in quality assurance tasks, including review of placement records, accreditation site visits, etc.
Plan, develop and present trainings for partners and internal colleagues
Maintain a flexible schedule, with a willingness to participate in university activities and events
Maintain relationships with community partners
Assist in budget preparation, tracking program/division expenses
Demonstrate an ability to work collaboratively with students, faculty, colleagues, and university leadership
Participate in leadership team meetings and other leadership development activities
Serve as subject matter expert on all aspects of clinical relations/operations and own all relative SOPs and job aides
This position is a designated Campus Security Authority
Performs other duties as assigned
Complies with all policies and standards
Requirements:
Bachelor's Degree in a related discipline Required
3+ years professional experience in an administrative and/or supervisory capacity Required
2+ years Coordination experience Preferred
Ability to lead teams including talent management in hiring, holding accountabilities, growth and development of direct reports
Excellent computer and written and oral communication skills
Strong leadership and in-depth knowledge of standard operating procedures and policies relative to clinical experiences
Ability to influence peers, superiors and indirect reports in a matrix organization
Ability to learn quickly and adapt to change
Nice to have:
Master's Degree MBA Preferred
What we offer:
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
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