Manager, Clinical Operations - FSP Job at Parexel

Job Responsibility

Project Delivery Management and Oversight
Monitor performance by close interaction with project leadership/functional leadership and ensure that ongoing/revised project documentation and correspondence is accurate and complete
May be responsible for own assignments as project team member
Provide consultation, facilitate metrics collection and develop action plans in conjunction with Management/Project Leadership/Leads to keep project on time and within budget
Manage and oversee team activities including appropriate resourcing of staff, staff assignments, quality control and efficiency of project deliverables
Where assigned, produce accurate resourcing plans in conjunction with appropriate Project Team Members
Serve as an ongoing liaison with Project Team, Sponsor and management regarding performance of direct reports
Performance Management, Staff Development and Talent Management
Provide technical support to staff to ensure that they have the required knowledge to fulfill their duties
Ensure direct reports meet departmental and project productivity and quality metrics by efficient execution of their project in line with project plan by conducting quality check of deliverables
Meet and aim to exceed client expectations by recruiting, retaining and developing a skilled, experienced and motivated team
Manage and develop the staff to ensure their performance meets and or exceeds both the business and their own personal goals/objectives through training, mentoring and allocating staff according to their ability
Support staff to improve their efficiency and effectiveness at prioritizing work and improving performance evidenced by the work produced, client feedback, audit results and QC measures
Participate in formal staff review processes e.g. performance and salary reviews to corporate standards and timescales
General Operations and Functional/Business Unit Management
Participate in and/or champion the implementation of Parexel and department system/standards improvement activities
Maintain an agreed level of productivity/billability and staff turnover
Complete routine administrative tasks in a timely manner (e.g. timesheets, training, travel expense claims)
Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced and objective manner
Maintain a working knowledge of, and assure compliance with, applicable ICH Guidelines, Good Clinical Practices, Regulatory Agency requirements, Parexel SOPs, and where applicable, sponsor SOPs
General Administration, Manage Personal Competencies and Role Modeling
May manage employees from multiple disciplines and act as role model for location
Demonstrate leadership within department, function or location
This includes taking an active role in departmental, functional or location activities, ensuring employees adhere to corporate policies and following up with management as appropriate

Requirements

Substantial monitoring/data management experience or equivalent experience in clinical research with strong understanding & knowledge of clinical trials environment
Educated to degree level (biological science, pharmacy, or other health-related discipline preferred) or equivalent nursing qualification or relevant clinical other equivalent experience

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Manager, Clinical Operations - FSP

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