Manager Clinical Customer Service and Logistics Vendor Management Job at Amgen (Hyderabad)

Project Manager Storage & Distribution

Manages assigned clinical customer projects to ensure that project goals and obj...

Location

United Kingdom , Bridgend

Salary:

Not provided

PCI Pharma Services

Expiration Date

Until further notice

Requirements

Preferably qualified in a scientific discipline (degree, HNC or equivalent)
Experience in a client facing role, preferably in the clinical supply field and a contract environment
An excellent understanding of Quality Standards including GMP, GCP and GDP. Familiar with concepts of risk management
Experience in managing projects, change and growth
Clear and concise presenter to internal/external customers
Proficient in the use of JD Edwards ERP system
Excellent written and verbal communication
structures communication in a logical way. Matches influencing style to the person and/or situation and secures positive outcomes through negotiation

Job Responsibility

Manages assigned clinical customer projects to ensure that project goals and objectives are accomplished within the prescribed time frame, budget, and in accordance with customer expectations
Fill role of Lead Project Manager for global clinical studies where required
Diligently manages significant matters pertaining to assigned projects
Responsible for all activities associated with a Clinical Distribution project
Primary customer contact for distribution activities, including business, relationship and customer expectation management matters
Prepare the Logistics Management Document as it pertains to the customer’s specific study
Assist in the development of detailed pack construction to ensure that the packaging is designed in a way that allows for efficient storage and distribution
Coordinates project activity by leading the Distribution Project Team and through working closely with the Clinical Project Management team as well as internal and external customers
Interacts with customers, vendors, and internal PCI colleagues to deliver service excellence
Coordinates distribution activities from order receipt to shipment acknowledgement as per Logistics Management Document

Fulltime

Senior Manager Clinical Supply Chain

The Senior Manager, Clinical Supply Chain is a senior leadership role accountabl...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s or master’s degree in supply chain management, Engineering, Life Sciences, or Business Administration
advanced degree preferred
12+ years of progressive experience in supply chain, planning, or operations roles within the pharmaceutical or biotechnology industry
Deep understanding of GMP and GCP interfaces, regulatory requirements, and the complexities of managing investigational products
Proven success leading large, cross-functional organizations within a global, matrixed environment
Strong digital and systems acumen, with experience implementing or operating platforms such as SAP, Anaplan, or equivalent
Demonstrated expertise in end-to-end clinical supply chain management, planning, vendor management, and business performance management
Exceptional analytical, strategic thinking, and communication skills, with a proven ability to influence senior leaders and drive enterprise outcomes

Job Responsibility

Lead the Development Supply Chain execution team, with end-to-end accountability for clinical material demand execution, packaging order conversion, and global distribution
Provide strong people leadership and operational governance while driving continuous improvement across inventory management, purchase order execution, NPI readiness, and compliant execution of temperature-controlled and specialty shipping requirements
Execute clinical trial readiness, including master data, artwork, and documentation management, ensuring GMP-compliant execution across all clinical programs
Provide leadership oversight for change controls, deviations, and CAPAs, driving standardization, training, and inspection readiness across the clinical supply chain organization
Lead material master data initiation, order management, and execution support for clinical manufacturing and packaging operations
Ensure continuous manufacturing and packaging support through process order management, 24/7 material availability, and optimization of inventory and order execution efficiency
Lead clinical logistics and cold chain operations, including logistics service provider vendor management, depot network planning, and compliant shipping lane design
Oversee clinical customer service and distribution quality activities, including proof-of-receipt monitoring, temperature data review, investigational product reconciliation, and resolution of distribution-related quality events and service complaints

Marketing Events Sr. Manager

We are seeking a Marketing Events Sr. Manager to lead the strategy, planning, an...

Location

United States , Austin

Salary:

Not provided

FOCAL ONE

Expiration Date

Until further notice

Requirements

5+ years of experience planning and managing marketing events, preferably in MedTech, medical devices, life sciences, or healthcare
Proven experience managing large-scale trade shows and complex, multi-stakeholder events
Strong project management, organizational, and planning skills with exceptional attention to detail
Demonstrated ability to manage multiple priorities, changing timelines, and aggressive deadlines
Strong budget management, contract negotiation, and vendor management experience
Excellent written and verbal communication skills with strong networking ability
Commercial awareness and understanding of how events support sales and pipeline growth
Creativity in event execution, messaging, and attendee engagement
A collaborative team player who thrives in a fast-paced, high-performing environment
Motivated self-starter who works effectively both independently and cross-functionally

Job Responsibility

Spearhead Focal One’s overall event and tradeshow strategy, aligning plans with marketing, sales, and business objectives
Develop and manage a comprehensive annual event calendar, including major medical congresses, trade shows, customer workshops, advisory boards, and internal meetings
Coordinate Focal One’s presence at major medical conferences in Urology and Gynecology, ensuring consistent brand representation and strategic impact
Provide detailed project management for all major events, including timelines, deliverables, risk management, and cross-functional coordination
Responsible for coordinating all logistics and selection of event venues, including hotels and restaurants
Lead end-to-end planning and on-site execution for large- and small-scale events
Manage exhibition space selection, booth option selection, and all related logistics
Collaborate closely with the Creative team on booth and exhibition design, production, and execution
Coordinate partners, suppliers, and vendors for material production, shipping, handling, installation, and dismantle
Oversee registration, travel, accommodations, speaker logistics, and on-site staff coordination

Fulltime

Marketing Events Specialist

This position is responsible for planning and executing numerous employee engage...

Location

United States , Shawnee Mission

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

Bachelors Degree in Marketing, Communications, or a related field of study from an accredited college or university
5 or more years of Corporate Events Management experience
3 or more years of managing large scale events

Job Responsibility

Plan and execute corporate, community, medical staff, fund development, employee, and executive events and projects in support of strategic health system objectives and initiatives using customized content to bolster relationships and ensuring KPIs and budgetary goals are met
Build reputation and patient volumes supporting the vision and needs of the health system
Facilitate relationships and work with numerous stakeholders including C-suite, executives, medical staff, service line managers, university executives and staff, fund development, government relations and marketing colleagues to execute to ongoing outreach, partnerships and employee engagement events
Plan and execute numerous employee engagement events throughout the year for several thousand leaders, staff and physicians including health system week, leadership dinner, US News celebration and holiday party
Strengthen and build our relationship with key community organizations around ongoing sponsorship and community outreach support. Evaluate annually sponsorship opportunities
Maximize events and sponsorships identifying speaking, branding and experience opportunities
Manage branded booth and exhibit materials, collateral, and promotional items
Create activation experiences for community events i.e., KC Royals Health Awareness Days
Oversee health system sponsored walks that includes event activation, t-shirt design and production, and employee participation
Hire, manage and maintain vendor relationships to ensure logistical success including parking, valet, catering, audio visual, venue, rentals, cleaning, security and staffing

Fulltime

New

Supply Chain Director

This position will own end-to-end execution across customer supply planning, ERP...

Location

United States , Shawnee

Salary:

Not provided

Argenta

Expiration Date

Until further notice

Requirements

Relevant experience and qualification in supply chain, logistics, business, science or a related field
post-graduate qualification an advantage
Minimum 8 years' experience in supply chain, with at least 4 years in a senior leadership role
Experience must be within a CDMO environment — human health or animal health
Proven senior supply chain leadership experience within a CDMO — human health or animal health manufacturing
Deep working knowledge of ERP systems in a GMP manufacturing context
hands-on SAP experience (By Design or equivalent) with a demonstrable track record of driving system optimization and data discipline
Demonstrated ability to own and mature SIOP/S&OP processes in a complex, multi-product manufacturing environment
Direct experience managing customer relationships in a CDMO context
Proven track record of leading teams and functions through significant change — operating model redesign, system transformation or process overhaul in a live manufacturing environment

Job Responsibility

Deliver Innovation – Systems, Reporting & Continuous Improvement
Lead the transformation of Shawnee supply chain processes in a data driven environment
Own SAP By Design optimization for the site — driving data integrity, process standardization and system discipline across the supply chain team
Drive SIOP process maturity
ensure planning cycles reflect the right balance of customer demand, site capacity and supply reality
Own and develop the site capacity model — providing leadership with an accurate, up-to-date view of site capacity to support order acceptance, new work approval decisions and right-sizing of teams to overall demand
Build and maintain supply chain dashboards and KPIs
Identify and implement digital tools and automation that improve supply chain visibility, accuracy and operational efficiency
Build a continuous improvement culture — structured problem-solving, measurable outcomes and year-on-year performance uplift
Own all on-site supply chain SOPs and policies

Fulltime

Manager Clinical Supply Chain

In this vital role, you will serve as Manager Clinical Supply Chain leading a te...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s Degree and 8+ years of supply chain, logistics, planning, or operations experience
OR Master’s Degree and 8+ years of relevant experience
Experience in regulated manufacturing or life sciences industry preferred
Experience managing people required
Strong experience in supply chain planning, procurement, and material management
Demonstrated success in people leadership, driving accountability, results, and growth of a team
Experience in regulated environments, preferably in pharmaceutical or biotechnology industries
Hands-on knowledge of SAP or similar ERP systems for material planning and management
Excellent communication skills, including fluency in English both in oral and written communication
Strong problem solving and analytical skills towards driving robust decision making

Job Responsibility

Lead and develop a team of 5 Senior Associates across Clinical Finish Drug Product planning and Non-Amgen Medicinal Product procurement
Define clear priorities, performance expectations, coaching, goals, and career development
Ensure effective staffing, resource management, and succession planning to maintain operational success
Foster a culture of accountability, compliance, and customer focus
Drive adoption of new technologies and AI to increase team productivity and enhance performance
Oversee production order conversion, stock transfer order initiation, and clinical planning cycle facilitation to ensure product supply plans are executed against appropriately, including infrequent rush execution during off-hours for global operations
Ensure success in study close out activities including material destruction
Oversee setup, procurement and inventory management for Non-Amgen Medicinal Products
Coordinate issue triage, corrective actions, and workload prioritization with global peers
Provide guidance on complex operational matters

Fulltime

Patient Access Liaison

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States , Denver; Phoenix; Salt Lake City

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must
Ability to handle difficult patient cases and resolve hurdles

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff, including physicians, nurses, office managers and executives
Work in highly visible, strong team environment to provide exceptional customer service on all levels
Work with the patient, the physician and the Site of Care to educate on next steps required to gain access to therapy
Work to maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams, including Market Access, Medical Affairs, Advocacy, Marketing, and Site of Care to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action, considering the patient’s family and team of healthcare providers to empower the patient to become their own advocate
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for medication access
Provide information on co-pay assistance programs, national foundations, and free drug programs by sharing information to patients as appropriate and needed

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

New

Service Trainer

The Service Training Manager is responsible for supporting the Coloplast Service...

Location

Costa Rica , San Jose

Salary:

Not provided

Coloplast

Expiration Date

Until further notice

Requirements

Fluent in English and Spanish, with the ability to conduct business professionally in English
Bachelor’s degree required
3+ years of successful learning and development and/or training experience in the healthcare/med device industry
Minimum 3 years of experience in designing and developing training courses and/or programs
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint)
Demonstrated ability to create engaging course content
Efficient time management, organization, and planning skills
Able to travel up to 15%

Job Responsibility

Design, implement, and evaluate training programs for new hires and existing employees, including onboarding, continuous learning, and new product launches
Deliver training across service teams on topics such as DME and U.S. healthcare, clinical and product knowledge, customer and market awareness, reimbursement and revenue cycle processes, systems, compliance, and soft skills
Use innovative learning methods that blend in‑person, virtual, and online formats, including group, 1:1, practical, and assessment‑based training
Coordinate training logistics, schedules, and resources
Partner with SMEs, Leadership, People & Culture, Quality, Compliance, and global training teams to identify needs and assess training effectiveness
Observe performance, conduct audits, and identify skill gaps to drive targeted training solutions
Maintain and update course materials as processes, systems, or regulations change
Track participation, measure effectiveness through KPIs, and report outcomes to leadership
Ensure compliance with HIPAA, Medicare/Medicaid requirements, applicable regulations, company policies, and ethical standards
Support vendors, contractors, and additional initiatives as needed

What we offer

Private medical Care & Life Insurance
Birthday day off
Christmas Party & Christmas Box
Marriage Celebration days
Asociación Solidarista
Challenging tasks and growth opportunities
International work environment with Scandinavian culture
Fantastic work atmosphere full of respect and partnership

Fulltime

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Manager Clinical Customer Service and Logistics Vendor Management

Job Description

Job Responsibility

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