Manager, Clin Support, Lab

• Oversees the laboratory section's administrative, financial, quality, and personnel management functions
• Provides general supervision and administrative support to the laboratory section
• Confers with leadership regularly concerning laboratory testing and operations
• Participates in the development and administration of an effective Quality Assurance program
• Monitors and evaluates program results, adequacy of indicators, and staff compliance with the program
• Manages the design and implementation of improvement actions
• Oversees purchasing decisions of assigned area(s)
• Provides operational oversight of laboratory area
• Evaluates new products/equipment and makes recommendations for implementation
• Seeks opportunities to gain efficiency and reduce costs
• Ensures compliance with safety, infection control, and other regulatory policies
• Designs, manages, and modifies operations of the section
• Ensures all client interactions are professional, productive, and customer friendly
• Ensures feedback and/or issue resolution is completed
• Provides daily operational direction and technical guidance to staff
• Directly supervises assigned section staff, including performance evaluations and personnel actions
• Recommends hiring, transfer, promotion, disciplinary action, and termination
• Manages attendance and payroll
• Participates in the development and maintenance of accurate and appropriate job descriptions
• Oversees compliance with and effectiveness of departmental and section procedures
• Coordinates and consults with other section supervisors to ensure integration and synchronization of various laboratory operations
• Collaborates with leadership to develop goals and objectives for the laboratory section
• Manages operational budget
• Participates in the development of the annual section operational and section capital budgets
• Manages section manpower by ensuring the productive use of staff

• Bachelor’s degree in a related discipline required
• 3 years of related experience, 2 years of which at a management level required
• Ability to lead a large, diverse team and manage personnel issues required
• Ability to lead change, organize and engage teams, and delegate responsibility required
• Ability to travel to multiple sites, as needed, required
• Skilled in exercising a high degree of initiative, judgment, discretion, decision-making, negotiation, and collaboration required
• Ability to manage multiple tasks simultaneously and effectively change priorities required
• Ability to develop business proposals/reports, analyze data, and improve efficiency required
• Strong oral and written communication skills required

Master’s degree preferred