Manager Client Technology (Duty Manager) Jobs

Technology Project Manager

The Applications Development Senior Manager is a senior management level positio...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in developing distributed, high-volume, global applications, preferably in a trading environment
In-depth knowledge of integrating technologies and platforms
10+ years of experience in Financial Services
Exceptional communication skills and ability to work effectively with all levels of the organization
Hands-on architect with experience in deep diving into products and codebases
Bachelor’s or master’s degree in computer science, Information Technology, Computer Engineering, or equivalent
Proven track record of designing and implementing scalable microservices architectures
Strong knowledge of Agile, DevOps, and CI/CD practices
Proficiency in Java or Python
Excellent problem-solving skills and strategic thinking ability

Job Responsibility

Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications
Review and analyze proposed technical solutions for projects
Contribute to formulation of strategies for applications development and other functional areas
Develop comprehensive knowledge of how areas of business integrate to accomplish business goals
Provide evaluative judgment based on analysis of factual data in complicated and unique situations
Impact the Applications Development area through monitoring delivery of end results, participate in budget management, and handling day-to-day staff management issues, including resource management and allocation of work within the team/project
Ensure essential procedures are followed and contribute to defining standards negotiating with external parties when necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Fulltime

Senior Client Success Manager

EnergyHub’s Client Success team launches and operates best-in-class programs for...

Location

United States

Salary:

120000.00 - 140000.00 USD / Year

EnergyHub

Expiration Date

Until further notice

Requirements

A completed Bachelor of Science or Bachelor of Arts degree
5-7 years of professional experience in consulting, technology services, or client success
Experience working in or with renewable energy, utilities, and grid services, or adjacent industries required
Familiarity with New York's utilities sector, including CAISO demand response programs (e.g., DRAM, ELRP) and state agency grant programs (e.g., New York's Energy Commission EPIC program), is strongly preferred
Experience with energy efficiency/demand-side management program marketing and project implementation methods

Job Responsibility

Project delivery: Handle key aspects of the daily operation of demand response programs, including revenue modeling, enrollment, post-event reporting, and executing creative ideas for program expansion
Proactively manage internal and external stakeholders to ensure all customer enrollment and grid flexibility commitments are met: Facilitate regular progress updates with utility counterparts, develop and deliver cadence reports, and ensure compliance with contract requirements and administrative tasks
Stakeholder management: Manage and influence key stakeholders internally and externally to implement key aspects of the project scope and ensure the timely exchange of administrative deliverables (e.g., invoices, monthly progress reports, device installations)
Thought leadership: Support EnergyHub’s partnership with the regulatory affairs team, for example, participate in working groups, trade organization committees, and select agency proceedings, often by writing comments and partnering on advocacy efforts with other companies
Be a trusted advisor who helps clients achieve their goals: Manage internal expectations as well as those of your clients and prioritize program tasks/activities using business judgment to balance internal objectives with client goals
Spend time understanding and driving clients’ needs and growth targets and guiding them through key decisions to design programs that align with these targets
Partner with Market Development to assist on successful renewals and expansions in your accounts
Creatively problem-solve when difficult situations arise and resolve operational challenges
Be an effective communicator and storyteller: Analyze and present key results, facilitate meetings, and deliver nuanced technical and data driven messages to clients
Maintain consistent and frequent communication with an array of stakeholders including clients and device partners to ensure efficient program implementation, review ongoing needs, and provide timely solutions and recommendations to help achieve program success

What we offer

100% paid medical for employees
401(k) with employer match
Casual environment
Flexibility to set your own schedule
Fully stocked fridge and pantry
Free Citi Bike membership
Secure bike rack
Gym subsidy
Paid parental leave
Education assistance program

Fulltime

New

Private Client Business Development Manager

Souder, Miller & Associates is recruiting for the Client Community Manager posit...

Location

United States , El Paso; Las Cruces

Salary:

97000.00 - 162000.00 USD / Year

Souder Miller & Associates

Expiration Date

Until further notice

Requirements

Bachelor of Science degree in engineering, science or related technical field, or business/marketing (with suitable A&E minor and/or A&E industry experience)
Proven experience with Client Relations and Business Development (A&E experience preferred)
Minimum of eight years of experience post-graduation
Minimum of two years of experience in a management position
Must have a valid Driver's license and be able to pass the drug test

Job Responsibility

Develop, track, and meet/exceed performance goals for the Subsector
Oversee budgets, bids, and contracts, and direct the negotiation of contracts within the Subsector
Identify and mentor an immediate second to this position (i.e. succession planning)
Develop and execute a marketing and business development strategy for expansion of the Subsector
Provide guidance and, as necessary, participation in specific pursuits, proposals, and client interviews within Subsector
Sign-off authority on assignment of key staff by Technical Sector Directors for Subsector projects, including evaluation of work product and efficiency of production
Develop and execute plans to increase prominence of SMA within the Subsector, including the development and execution of strategic initiatives
Collaborate with the Technical Sector Directors in the recruitment of key employees that directly contribute to identified needs and opportunities within the Subsector
In cooperation with the SMA Executive Team, assess technology to identify profitable opportunities for service expansion and Subsector growth
Utilize the Customer Relationship Management (CRM) resources to track opportunities and general client information

What we offer

Health, Dental, Vision, 401K Retirement Plan, Employee Stock Options (ESOP), Life/ADD/Short Term/Long Term Insurance, Voluntary Insurance, Flexible Spending Account, and Dependent Care
Employee Wellness Program, Employee Assistance Program, Flexible work schedule, ID Theft Protection
Tuition/Student Loan Reimbursement and Professional Dues
Comp Time, Paid Time Off, Jury Duty Pay

Fulltime

Manager, Client Operations

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Woonsocket, RI

Salary:

81848.00 - 117000.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

Master’s degree (or foreign equivalent) in Computer Science, Computer Engineering, Electrical/Electronics Engineering, Information Technology, or a related field and two (2) years of experience in the job offered or related occupation
Requires two (2) years of experience in each of the following: SQL and DB2
Software testing, quality assurance, and troubleshooting
Developing backend services, performing code reviews, and collaborating with peers on software development solutions
Data analytics on large data sets in healthcare, business, or retail sector
Extract/Transform/Load (ETL) processes
Conducting impact analysis, requirement, and estimation documents
Writing architectural and technical design documents

Job Responsibility

Plan and guide technology projects, serving as liaison between business and technical aspects of projects
Duties include: plan project stages and assess business implications for each stage, monitoring progress to assure deadlines, standards, and targets are met
analyze requirements documentation including business process flows, outcome diagrams, PI planning, story refinement, creation of definitions, demos, and project governance
direct product analysis to gain a comprehensive understanding of internal and external environmental influences and competitive pressures - incorporates results into product roadmap and overall product strategy
translate data points and business processes, understanding data patterns and identifying defects in order to implement technical projects on schedule
conduct fact-finding and independent research to design creative, progressive technology solutions for software issues
conduct business impact analysis of system defects, control/audit deficiencies, outages, and enhancements
execute queries with data processing applications to generate key data points needed to explain technology project development and implementation to management stakeholders
utilize SAFe Agile methodologies, writing features and user stories, acceptance criteria, API mapping and Project Management Tools such as CA Clarity PPM, Rally, MS Project, MS SharePoint, and MS Office Suite
manage project teams

What we offer

The Company offers a full range of medical, dental, and vision benefits
Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees
The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits
CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners
As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year

Fulltime

New

PR Account Manager or PR Senior Account Manager

Spa Communications is an award-winning PR, Podcasting, Content Marketing and Soc...

Location

United Kingdom , Tunbridge Wells

Salary:

Not provided

Spa Communications

Expiration Date

Until further notice

Requirements

A minimum of 2-4 years’ experience in professional client relationship management, either in an agency or in-house
Strong book of B2B technology, IT, Channel and national media contacts
High levels of communication – both presentation, verbal and written skills
A passion for the media, including, PR and social media
The ability to plan, budget and strategise at a senior level
A persuasive and confident approach to creative projects
Effective team management capabilities
A keen attention to detail and budgetary restraints
Full awareness of creative processes and techniques, including digital platforms
An ability to demonstrate return on investment (ROI) to senior client stakeholders

Job Responsibility

Managing the cornerstone agency client
Liaising with client marcoms on press campaigns, creative projects and PR solutions
Briefing and updating the client on press campaigns
Analysing PR coverage and providing feedback to the client
Maintain a high level of performance on all deliverables
Ensure strong planning, service delivery and maintain a solid client/agency relationship
Support the agency’s new business and growth strategy
Execute duties and assignments as directed in compliance with objectives, KPIs and budgets
Act as the main point of contact internally to Account Directors and other senior management stakeholders
Developing industry, sector and product-focused PR campaigns

What we offer

Competitive pay
Health insurance package upon successful completion of probation
50% off Pure, Virgin Active or Nuffield Health Gyms via Vitality
Hybrid working environment
Company pension scheme
Personal development and opportunities to attend training courses
Up-to five weeks paid paternity leave for new Dads
20 days annual leave, plus Christmas Eve to January 2nd off each year at the Directors discretion
Birthdays off
Bank Holidays observed

Fulltime

New

Account Manager - Reserv

This is a role where you will build strong hotel partnerships, drive revenue gro...

Location

United States , Fort Lauderdale

Salary:

Not provided

Tambourine

Expiration Date

Until further notice

Requirements

At least 3 years of experience in hospitality, customer success, account management, or a related field
Excellent verbal and written communication skills in English
Spanish is a plus
Ability to build trust and rapport with clients, acting as their advocate within the company
Skilled at breaking down complex information and making data-driven recommendations
Comfortable using CRM systems
Experience conducting product demonstrations and training sessions to maximize client value
Proven ability to manage multiple client accounts simultaneously, prioritizing tasks effectively
Comfortable discussing additional products, services, or features with clients to help them achieve better results while driving revenue growth
Willingness to continually learn about industry trends, best practices, and tools that enhance client success

Job Responsibility

Revenue Growth: Identify opportunities for upselling and cross-selling additional services or products, contributing to overall revenue growth from existing clients
Client Retention: Proactively nurture and manage client relationships, ensuring high levels of satisfaction, engagement, and retention. Anticipate challenges and provide solutions to foster long-term loyalty and minimize churn
Client Communication: Continuously enhance communication strategies, ensuring clients are well-informed, supported, and engaged with the company’s offerings
Client Onboarding: Oversee a seamless onboarding process for new clients, ensuring a strong foundation for success and long-term relationships
Client Training: Design and deliver comprehensive training programs to educate clients on the effective use of products and services, maximizing their value
Account Reviews: Conduct regular account reviews to assess performance, address concerns, optimize conversion, and identify opportunities for additional value creation and product utilization
Problem Resolution: Serve as the primary point of contact for client escalations, ensuring prompt and effective resolution by collaborating with internal teams
Customer Relationship Development: Act as the key liaison for hotels after the sale, building strong, trusting relationships by understanding each hotel's specific needs and goals
Product Usage Optimization: Analyze how hotels are using products, offering suggestions to improve efficiency, ensure full utilization of features, and maximize benefits
Retention and Renewal Management: Proactively manage contract renewals, reducing churn and ensuring client satisfaction by addressing concerns before they escalate

What we offer

Medical insurance (base option 100% paid by Tambourine)
Dental & vision insurance
401K
Life & long-term disability insurance (100% paid by Tambourine)
Additional life & short-term disability insurance
Pet insurance
Generous paid time off
Twelve paid holidays
Six work-from-home days per month
Additional PTO for recreational stays at client properties

Fulltime

Client Testing Support Analyst

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth di...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience in an Application Support role
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking, monitoring and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills
Proactively drives innovation to improve processes and applies automation to reduce manual effort

Job Responsibility

Provides technical and business support for users of FX Tech Applications
Maintains application systems that have completed the development stage and are running in the daily operations of the firm
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
Start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations
Develop and maintain technical support documentation
Identifies ways to maximize the potential of the applications used
Assess risk and impact of testing issues and escalate to business and technology management in a timely manner
Ensures that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution

Fulltime

Lead Analyst - Tech Business Management Office

The Business Senior Analyst is an intermediate-level position responsible for li...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8+ years of relevant hands-on experience in Technology Unit Administration, Business Management, Operational Controls and Governance reporting
Excellent understanding of Expense Management and Reporting processes
Knowledge of business systems and industry standards
Excellent analytic and problem solving skills
Very good knowledge in MS Office suite (Word, Excel, Powerpoint, Outlook) and Collaborative tools like Sharepoint
Experience in developing / working on process workflow automation
Prior knowledge / familiarity with Citi policies around Expense Management processes and Service Centre rules will be an additional advantage
Proven interpersonal skills to develop working relationships
Consistently demonstrate clear and concise written and verbal communication
Demonstrated ability to work under pressure to meet tight deadlines

Job Responsibility

Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users
Work as part of the Business Management Office team to accomplish objectives and liaise with relevant internal and external partners / stakeholders as needed to achieve defined goals
Manage Technology Third-Party Supplier liaison, process Supplier invoices and closely track receivables and payables from them, as well as perform monthly accrual of Supplier expenses
Manage Supplier contracts / SOWs, and ensure completion of contract renewals on-time
Coordinate with suppliers on any Regulatory and Labour law-related requirements
Handle the Unit processes related to staff joining/ exit and work on process improvements as required
Analyze and track various budgets and expense reimbursements and proactively alert in case of any potential overshoot
Create and prepare reports, metrics and presentations to support the unit leadership on various unit-level MIS and reporting requirements
Identify potential risks and alert management on the implications to the business unit as well as implement appropriate controls wherever applicable
Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards

Fulltime

Manager Client Technology (Duty Manager)

Altera Digital Health Inc. UK

Location:
India

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
December 17, 2025

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Location:India

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Job Description:

Requirements:

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