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Manager, Client Services

Canada, Vancouver · Job Posted December 11, 2025
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Job Description

Rolfe Benson LLP is a Vancouver-based CPA public practice firm offering top-tier accounting, audit, tax and consulting services. We take a personal approach to professional services, and our success is based on providing small to mid-sized organizations with scalable, custom-tailored tax and accounting solutions. We foster lasting relationships and promote community involvement while leveraging the integrity, professionalism and technical excellence of the Rolfe Benson team. We believe in a positive work environment, a balanced lifestyle and promoting personal growth. The Opportunity: We are looking for a Manager to join our Client Services team. The ideal candidate will have exceptional interpersonal and technical skills and a well-rounded background working with not for profit organizations and private companies. Prior experience in leading and managing assurance engagements is essential to this role.

Job Responsibility

  • Lead and manage assurance and compilation engagements
  • Provide oversight on the completion of income tax returns, corporate, personal, trust and charity information returns and other required filings
  • Plan and lead teams to ensure assignments are completed within agreed timeframes
  • Monitor the progress of engagements and communicate with the team and partners
  • Ensure adherence to the firm’s standards and quality control procedures
  • Develop and foster excellent client relationships
  • Supervise and mentor audit staff, while providing continuous feedback
  • Participate in the training and development of staff
  • Participate in committee work and practice development

Requirements

  • Designated CPA with experience working in a public practice management role
  • Strong technical skills including Canadian assurance standards, ASPE and ASNPO
  • Ability to manage and monitor multiple projects and budgets in a team environment
  • Ability to multi-task, meet deadlines and adapt quickly
  • Exceptional organizational, communication and leadership skills
  • High standard of integrity and commitment to exceptional client service
  • Committed to a life-long learning approach and constantly improving knowledge pertaining to this position

What we offer

  • Competitive salary, annual profit sharing plan & paid overtime (or time off in lieu)
  • Comprehensive benefits package that includes Health & Wellness Spending Account
  • Three weeks of vacation to start & paid personal days
  • Flexible work arrangements and reduced summer hours
  • Commitment to continued professional development
  • Work culture that fosters transparent communication, inclusion, personal growth, integrity and teamwork

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