Manager, Client Service Job at Kantar (Chicago)

New

Manager, Client Service

We are seeking a strategic, client-focused, and detail-oriented Manager to join ...

Location

United States , Chicago

Salary:

79100.00 - 96700.00 USD / Year

Kantar

Expiration Date

Until further notice

Requirements

2+ years of professional experience in a client service market research role with exposure to quantitative methodologies
Strong process and time management skills
capable of prioritizing and delivering against a volume of competing deadlines at a fast pace
prior project management experience
Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., data management / cross tab and other proprietary tools)
Strong detail-orientation with ability to manage multiple work streams and among multiple teams
Excellent communication skills (verbal and written) with ability to use logical reasoning and problem solving
Exhibits a growth mindset, a can-do attitude, and the ability to take initiative
Bachelor’s degree in market research/marketing or related social science and analytic disciplines

Job Responsibility

Responsible for the execution of Media Solution projects while supporting higher complexity projects and/or advising team members on completion of tasks
Optimize efficiency of delivery without sacrifice of quality
Builds an understanding of our Media capabilities, solutions, and analytic methods
working to build Brand expertise
Utilize various tools and partners to complete studies from start to finish
Day to day tasks may include study setup, survey design, data analysis, report writing and presentation of results for med-high complexity projects
Owns and manages project timelines and quality, collaborating with client teams and across departments
Leads meetings to scope and kick off new projects as well as to present data results to our clients and their end clients
Conducts data analysis, insights generation, critical and analytical thinking
takes an active role in story building and can lead a team through reporting at varied levels of complexity

What we offer

Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement
Commuter benefits
Unlimited PTO

Fulltime

Manager, Client Service

We are seeking a strategic, client-focused, and detail-oriented Manager to join ...

Location

United States , Boston; Chicago; Norwalk; New York City; Detroit; Atlanta

Salary:

75400.00 - 125600.00 USD / Year

Kantar

Expiration Date

Until further notice

Requirements

2+ years of professional experience in a client service market research role with exposure to quantitative methodologies
Strong process and time management skills
capable of prioritizing and delivering against a volume of competing deadlines at a fast pace
prior project management experience
Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., data management / cross tab and other proprietary tools)
Strong detail-orientation with ability to manage multiple work streams and among multiple teams
Excellent communication skills (verbal and written) with ability to use logical reasoning and problem solving
Exhibits a growth mindset, a can-do attitude, and the ability to take initiative
Bachelor’s degree in market research/marketing or related social science and analytic disciplines

Job Responsibility

Responsible for the execution of Media Solution projects while supporting higher complexity projects and/or advising team members on completion of tasks
Optimize efficiency of delivery without sacrifice of quality
Builds an understanding of our Media capabilities, solutions, and analytic methods
working to build Brand expertise
Utilize various tools and partners to complete studies from start to finish
Day to day tasks may include study setup, survey design, data analysis, report writing and presentation of results for med-high complexity projects
Owns and manages project timelines and quality, collaborating with client teams and across departments
Leads meetings to scope and kick off new projects as well as to present data results to our clients and their end clients
Conducts data analysis, insights generation, critical and analytical thinking
takes an active role in story building and can lead a team through reporting at varied levels of complexity

What we offer

Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement
Commuter benefits
Unlimited PTO

Fulltime

Manager, Client Service

Delivery of high-quality/high-impact Brand insights and analytics solutions. Sco...

Location

United States of America , New York

Salary:

85000.00 - 110000.00 USD / Year

Kantar

Expiration Date

Until further notice

Requirements

2+ years of professional experience in similar capacity or MMR program graduate
market research experience preferred, with exposure to quantitative methodologies
Strong process and time management skills
capable of prioritizing and delivering against multiple/competing deadlines
prior project management experience preferred
Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., SPSS, Survey Reporter, data management / cross tab tools and other proprietary tools)
Strong detail-orientation with ability to manage multiple work streams and among multiple teams
Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving
Natural curiosity, a can-do attitude, driven and ability to take initiative
Bachelor’s degree in market research/marketing or related social science, mathematics and/or other analytic disciplines

Job Responsibility

Delivery of strategic brand insights & analytics projects
Responsible for ownership of specific phases or discrete work processes on projects
Responsible for execution of work products including questionnaires and reporting on medium-low complexity accounts, while supporting higher complexity projects
Actively participates in client design and questionnaire discussions
Provides input into development of questionnaire, sample design and analytic plan
Provides support and guidance for 1-2 junior project team members on most projects
Serve as a go-to for new team members who have questions
Conducts data analysis, insights generation, critical and analytical thinking
takes an active role in story building – can lead team through initial rounds of reporting and preliminary report
Manages timelines and quality of work products

What we offer

Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement, Commuter benefits
Unlimited PTO

Fulltime

Client Service Manager

We’re looking for a Senior Client Service Manager to join our Client Services te...

Location

Australia , Sydney

Salary:

Not provided

Blis

Expiration Date

Until further notice

Requirements

5+ years’ experience in digital media, preferably within programmatic and/or mobile
Strong experience across advertising technology platforms (e.g. MOAT, IAS, DCM, ad servers, DSPs)
Proven ability to lead client relationships, driving strategy, communication, and outcomes
Excellent written and verbal communication skills
Strong understanding of client objectives and programmatic success metrics
Highly organised with strong time management skills and the ability to manage multiple priorities
Confident working both independently and collaboratively within a team
Advanced skills in Excel and PowerPoint
Strong analytical and problem-solving skills, with the ability to interpret data across multiple platforms
Technically proficient, with strong commercial acumen

Job Responsibility

Partner with clients to identify, develop, and implement solutions that meet their key objectives
Consult and educate clients on product capabilities, solutions, and best practices
Analyse campaign data and insights to inform strategy, optimisation, and implementation
Build and maintain strong relationships with clients and agency partners (media, creative, marketing)
Deliver regular reporting that clearly demonstrates campaign performance and outcomes
Identify and present upweight and upsell opportunities to drive incremental revenue
Lead end-to-end client experience, ensuring delivery against KPIs and SLAs
Collaborate cross-functionally to align internal teams and deliver on client objectives
Maintain accurate pipeline tracking, including monthly budget allocations
Develop and present post-campaign analysis (PCA) to clients and agencies

Fulltime

Client Service Manager

Our Client Service Managers are the engine of our business. They are responsible...

Location

United Kingdom , London

Salary:

33000.00 GBP / Year

Transact

Expiration Date

Until further notice

Requirements

Experience in corporate customer service
Experience within the financial services industry
Strong communication skills
High degree of accuracy
Meticulous nature and close attention to detail
Understanding of key financial products and wrappers

Job Responsibility

Developing and maintaining relationships with Financial Advisers through understanding their requirements
Providing support to Financial Advisers and their staff in order to develop their understanding of the Transact platform
Handling all queries received by phone, email or letter
Processing requests to agreed service levels
Prioritising and managing your own workload throughout the day
Quality checking your own work and the work of your colleagues

What we offer

Company discretionary bonus
Excellent pension contributions
Attractive staff share scheme
BUPA health insurance
Buying and selling of annual leave
Sponsorship of relevant professional qualifications

Fulltime

Senior Client Service Manager

This role is responsible for managing the end-to-end delivery of multiple advert...

Location

Australia , Sydney

Salary:

Not provided

Blis

Expiration Date

Until further notice

Requirements

5+ years’ experience in digital media, preferably within programmatic and/or mobile
Strong experience across advertising technology platforms (e.g. MOAT, IAS, DCM, ad servers, DSPs)
Proven ability to lead client relationships, driving strategy, communication, and outcomes
Excellent written and verbal communication skills
Strong understanding of client objectives and programmatic success metrics
Highly organised with strong time management skills and the ability to manage multiple priorities
Confident working both independently and collaboratively within a team
Advanced skills in Excel and PowerPoint
Strong analytical and problem-solving skills, with the ability to interpret data across multiple platforms
Technically proficient, with strong commercial acumen

Job Responsibility

Partner with clients to identify, develop, and implement solutions that meet their key objectives
Consult and educate clients on product capabilities, solutions, and best practices
Analyse campaign data and insights to inform strategy, optimisation, and implementation
Build and maintain strong relationships with clients and agency partners (media, creative, marketing)
Deliver regular reporting that clearly demonstrates campaign performance and outcomes
Identify and present upweight and upsell opportunities to drive incremental revenue
Lead end-to-end client experience, ensuring delivery against KPIs and SLAs
Collaborate cross-functionally to align internal teams and deliver on client objectives
Maintain accurate pipeline tracking, including monthly budget allocations
Develop and present post-campaign analysis (PCA) to clients and agencies

Fulltime

Senior Manager, Client Service Teams

The Senior Client Service Manager will play a key role in advancing the firm’s c...

Location

United States , Palo Alto; San Francisco; New York; Century City; Los Angeles

Salary:

147050.00 - 220800.00 USD / Year

Wilson, Sonsini, Goodrich & Rosati

Expiration Date

Until further notice

Requirements

7+ years of experience in related field, preferably in a law firm or professional services environment
Bachelor’s degree required
Strong customer service ethic
Demonstrated ability to build strong working relationships across all levels of the organization and work effectively both independently and with others
Exemplary communication skills, both verbal and written
Extremely detail-oriented, with superior proofreading and fact-checking skills
Strong project management skills with the ability to manage multiple priorities/deadlines
Must be proficient in the use of MS Office, including PowerPoint, Word, and Excel
Aptitude for learning new software, systems, databases, and procedures quickly
Ability to work both independently and collaboratively in hybrid team environments

Job Responsibility

Lead and manage select clients, including development of client plans, setting engagement and revenue goals, and tracking progress across service lines
Act as a connector across internal teams and client stakeholders to ensure seamless delivery of the Firm's capabilities
Analyze market and client research to identify opportunities from emerging trends, challenges, and legal needs within the various growth sectors
Map key decision-makers and influencers within target client organizations and support relationship development strategies with internal client teams
Build and maintain a strong personal network of senior-level client contacts to advance the Firm's positioning and objectives
Monitor client satisfaction and ensure ongoing alignment between client needs and Firm offerings
Work closely with the Events team to identify, evaluate, and coordinate firm participation in relevant conferences, panels, sponsorships, and networking
Track and report on metrics, client engagement activities, and revenue performance against plan, providing insights and recommendations for improvement
Champion knowledge-sharing initiatives within the firm related to CSP clients and sector trends, supporting training, client debriefs, and internal updates
Contribute to special projects and strategic initiatives as directed by various leadership stakeholders

What we offer

Highly competitive salary and benefits package
Discretionary year-end merit bonus based on performance

Fulltime

Research Manager, Client Service

Guidepoint is a leading research enablement platform designed to advance underst...

Location

China , Shanghai

Salary:

Not provided

Modoras Accounting Syd

Expiration Date

Until further notice

Requirements

Bachelor’s degree or higher
Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
Proactive, result-driven, initiative, and ability to go the extra mile
Able to deliver excellent service to clients and surpass their expectations within tight timelines
Demonstrated ability to work in a team atmosphere but also independently
Desire to learn about the business and work in a fast-paced entrepreneurial environment
Desire to work in a sourcing/lead generation type of role
Ability to work in a fast-paced, results-oriented environment

Job Responsibility

Work with Project Managers to develop strategies for satisfying each client project request
Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
Identify the best leads and invite them to join our network to participate in consultations with our clients
Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

What we offer

14 annual leave days (PTO Days)
11 legal holidays
7 full paid sick days
Social insurances and housing fund
Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
Free snacks and beverages in the office, including free coffee
Casual work environment
Monthly birthday celebration, team building, and other social events

Fulltime

Select Country

Manager, Client Service

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Manager, Client Service

Manager, Client Service

Manager, Client Service

Manager, Client Service

Client Service Manager

Client Service Manager

Senior Client Service Manager

Senior Manager, Client Service Teams

Research Manager, Client Service

Our AI answers in your language