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Manager, Client Service

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Kantar

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Location:
United States of America , New York

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Category:
Research and Development

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Contract Type:
Not provided

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Salary:

85000.00 - 110000.00 USD / Year
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Job Description:

Delivery of high-quality/high-impact Brand insights and analytics solutions. Scope includes brand performance measurement, market structures, consumer & demand segmentations, consumer journey mapping, brand stretch/extension, portfolio strategy, brand architecture, foundational brand assessment, brand positioning/refresh.

Job Responsibility:

  • Delivery of strategic brand insights & analytics projects
  • Responsible for ownership of specific phases or discrete work processes on projects
  • Responsible for execution of work products including questionnaires and reporting on medium-low complexity accounts, while supporting higher complexity projects
  • Actively participates in client design and questionnaire discussions
  • Provides input into development of questionnaire, sample design and analytic plan
  • Provides support and guidance for 1-2 junior project team members on most projects
  • Serve as a go-to for new team members who have questions
  • Conducts data analysis, insights generation, critical and analytical thinking
  • takes an active role in story building – can lead team through initial rounds of reporting and preliminary report
  • Manages timelines and quality of work products
  • Identify and solve project issues as they arise
  • Perform in-depth quality checks at various stages of the research to ensure accuracy
  • Actively seeks opportunities to support proposal development
  • Optimize efficiency of delivery without sacrifice of quality
  • Challenges the status quo, looks for opportunities to improve, automate, streamline processes
  • Building an understanding of our Brand capabilities, solutions, and analytic methods
  • Embraces our culture, is active in other activities or workstreams outside of project work

Requirements:

  • 2+ years of professional experience in similar capacity or MMR program graduate
  • market research experience preferred, with exposure to quantitative methodologies
  • Strong process and time management skills
  • capable of prioritizing and delivering against multiple/competing deadlines
  • prior project management experience preferred
  • Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., SPSS, Survey Reporter, data management / cross tab tools and other proprietary tools)
  • Strong detail-orientation with ability to manage multiple work streams and among multiple teams
  • Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving
  • Natural curiosity, a can-do attitude, driven and ability to take initiative
  • Bachelor’s degree in market research/marketing or related social science, mathematics and/or other analytic disciplines
  • Clear and effective written and verbal communication skills
  • Working knowledge of marketing research methods, tools, and science
  • Demonstrates understanding of various industry solutions
What we offer:
  • Medical plans with comprehensive, affordable coverage for a range of health services
  • Health Savings Account/FSA
  • Dental, Vision and benefits to cover unique healthcare needs
  • Wellness Program
  • 401k with match
  • Tuition Reimbursement, Commuter benefits
  • Unlimited PTO

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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