Manager Client Delivery - Audio & Visual Conferencing Managed Services Job at NTT DATA (Bucharest)

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Client Delivery Manager with German (Audio & Visual Conferencing Services)

NTT DATA is a leading global provider of infrastructure and platform services, p...

Location

Romania , Brasov

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Technology, AV / Media Engineering, Business Management, Service Management, or a related field, or equivalent professional experience
Minimum 10 years of experience in AV, collaboration, workplace technology, or related managed services environments
Minimum 3-5 years of experience in a managed services leadership, client delivery, or service management role
Proven experience delivering AV services in enterprise or global environments
Strong experience managing SLA-driven service delivery, customer support, service governance, and contractual outcomes
Experience managing distributed teams, third-party vendors, internal technical teams, and cross-functional delivery groups
Strong ability to transition services from incumbent providers and establish effective delivery operations, governance, and service structures
Strong understanding of managed services and client delivery operating models
Experience operating in ITIL-based service management environments, including incident, problem, change, release, and continual improvement processes
Understanding of enterprise AV platforms, including Microsoft Teams Rooms, Surface Hub, room booking systems, scheduling systems, and digital signage platforms

Job Responsibility

Owning and managing client delivery for Audio Visual managed services, ensuring SLA, KPI, and contractual commitments are met
Leading the end-to-end delivery, performance, and continuous improvement of AV managed services across enterprise environments
Acting as the primary escalation point and relationship manager for AV service delivery issues
Coordinating delivery across engineering, operations, security, governance, vendor, and client-facing teams to ensure effective service outcomes
Leading service review meetings, operational governance forums, executive updates, and client-facing performance discussions
Overseeing incident, problem, change, and release management processes for client AV environments in line with agreed service models
Managing service onboarding, transitions, and operational readiness activities for the contract
Supporting the transition of services from incumbent providers and establishing effective delivery structures, governance, and operational processes
Driving continual service improvement, automation, optimization, and service maturity initiatives across AV managed services
Ensuring alignment between client requirements, business priorities, and Audio and Visual Conferencing roadmap changes

What we offer

New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Early bird or night owl? Our projects have different working hours to suit your needs
Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
We want you to stay healthy! Enjoy our Private Health Insurance – it's custom-made for you
A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
Make the most of our epic parties or themed events – they're lovingly designed for our people and their families

Manager Audio & Visual Conferencing Managed Services

The Manager – Audio Visual Managed Services will lead the delivery and performan...

Location

Romania , Bucharest

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience in Information Technology, AV / Media Engineering, Business or Service Management
8+ years’ experience in AV, collaboration, or workplace technology services
3–5 years in a managed services leadership or service management role
Proven experience delivering AV services in enterprise or global environments
Experience managing distributed teams and third-party vendors
Strong background in SLA-driven service delivery and customer support
Experience operating in ITIL-based service management environments
Strong understanding of AV managed services operating models
Proven people leadership and team development skills
Excellent stakeholder and customer relationship management abilities

Job Responsibility

Own and manage AV managed services delivery, ensuring SLA, KPI, and customer satisfaction targets are met
Lead, develop, and performance-manage AV engineering and support teams
Act as service owner for AV platforms including meeting rooms, collaboration spaces, and signage
Oversee incident, problem, and change management for AV services
Ensure consistent service delivery across regions, sites, and client environments
Drive continuous service improvement, automation, and operational efficiency
Manage vendor relationships (AV integrators, hardware manufacturers, support partners)
Lead service transition, onboarding, and operational readiness for new AV services
Provide executive-level reporting on service performance, risks, and improvement plans
Ensure compliance with security, safety, and corporate IT standards

Fulltime

Client Services Supervisor

We’re looking for a polished and personable Client Services Supervisor to join t...

Location

United Kingdom , Liverpool

Salary:

32782.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Have a positive, outgoing personality and be able to easily build rapport with key stakeholders
Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow
Display excellent personal presentation and interpersonal skills
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette
Demonstrate the ability to work independently and manage own workload

Job Responsibility

Lead and manage a team of 4, providing guidance, support and development opportunities
Conduct regular one-to-ones with team members to discuss performance, provide feedback, and identify training needs
Lead by example in delivering a warm, courteous and prompt service to all internal and external clients
Oversee call handling for all Call Services, ensuring calls are answered professionally and within agreed SLAs
Act as an escalation point for complex or sensitive client enquiries
Build and maintain strong relationships with clients, PA’s, bookers, and senior stakeholders across all sites
Monitor team inboxes and call queues to ensure emails and enquiries are actioned accurately and within SLA
Identify service issues or trends and implement corrective actions
Oversee the management and administration of meeting room reservations, ensuring accurate scheduling, appropriate room allocation, and effective utilisation of space
Ensure the end-to-end coordination of meeting room bookings and events is delivered in line with service level agreements

What we offer

Exclusive travel and grocery discounts
Life assurance
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Learning and development opportunities
WOW Awards
One paid day off annually to support a cause you’re passionate about

Fulltime

Client Services Specialist

We’re looking for a polished and personable Client Services Specialist to join t...

Location

United Kingdom , Liverpool

Salary:

29754.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Have a positive, outgoing personality and be able to easily build rapport with key stakeholders
Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow
Display excellent personal presentation and interpersonal skills
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette
Demonstrate the ability to work independently and manage own workload.

Job Responsibility

Switchboard / Call Services: Provide a warm, courteous and prompt service to all internal and external clients
Anticipate client needs, follow up with clients and ensure that client expectations are met and where possible exceeded
Handle all incoming enquiries for any of the Call Services
Meeting Room Reservations, Events & Central Bookings: Build relationships with clients, PA’s and bookers across all sites
Manage and administer meeting room reservations, ensuring accurate scheduling, appropriate room allocation, and efficient utilisation of available space
Fully support and assist the booker with all room bookings and events
Oversee the end-to-end coordination of meeting room bookings, from initial enquiry through to completion, ensuring compliance with agreed service level agreements
Ensure meeting rooms are prepared in accordance with booking requirements, including room configuration, capacity, audio-visual and video conferencing arrangements
Monitor meeting room availability, identify and resolve booking conflicts, and propose suitable alternative solutions where necessary
Exceed client and guest expectations and actively promote a client-centred environment by carrying out regular checks of meeting room reservations in accordance with the agreed SLA’s

What we offer

Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards
Benefit from a contributory pension scheme for a stable financial tomorrow
Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support
Unlock endless learning and development opportunities to elevate your career
Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions
Take one paid day off annually to support a cause you’re passionate about

Fulltime

Inside Sales Supervisor

Reporting to Regional Management, the Supervisor ensures the daily management of...

Location

Canada , Laval

Salary:

65000.00 - 75000.00 CAD / Year

Randstad

Expiration Date

July 23, 2026

Requirements

Solid experience in personnel management (essential)
Technical knowledge in automation, pneumatics, or industrial electronics
Perfect bilingualism (French and English), both spoken and written
Proficiency with computer tools (knowledge of a CRM or ERP is an asset)
Diplomatic leadership, great listening skills, and agility in the face of change

Job Responsibility

Directly supervise the internal team (coaching, training, performance reviews)
Manage Key Performance Indicators (KPIs) and analyze daily margin reports
Take charge of sensitive client accounts to ensure their stabilization
Actively participate in the continuous improvement of operational processes
Collaborate closely with the external sales team
Provide direct operational support during high-traffic periods

What we offer

Competitive salary between $65,000 and $75,000 depending on experience
Comprehensive group insurance (100% medication coverage)
Group RRSP with employer contribution up to 2%
5 sick/family days per year
Vacation accessible in the first year (no accrual period needed)
Stimulating work environment and free coffee on-site

Fulltime

Senior Inside Sales Representative

Location

Canada , Laval

Salary:

55000.00 - 65000.00 CAD / Year

Randstad

Expiration Date

July 23, 2026

Requirements

Minimum of 5 to 10 years of experience in technical commercial sales or B2B
Excellent knowledge of plumbing products (a major asset)
Bilingualism needed (many customers and suppliers are outside Quebec)
Outgoing, energetic personality with great interpersonal skills
Basic computer proficiency (Excel, ERP systems)

Job Responsibility

Assurer l'ouverture du magasin et le service au comptoir de 6h00 à 15h00
Préparer des soumissions techniques et traiter les commandes entrantes avec précision
Agir comme point d'escalade pour les problématiques clients complexes
Partager ses connaissances techniques et coacher les membres plus juniors de l'équipe
Identifier les opportunités de ventes croisées (upsell/cross-sell) pour répondre aux besoins réels des clients
Maintenir des relations de confiance à long terme avec une clientèle d'entrepreneurs exigeante

What we offer

Profit-sharing bonus (annual program)
Comprehensive benefits package and pension plan with employer contributions
3 to 4 weeks of paid vacation (including the construction holiday and the holiday season)
Stable daytime schedule: Monday to Friday, 6:00 AM to 3:00 PM (40 hours/week)
On-site position in Laval with free parking—say goodbye to downtown traffic
Access to a full gym on-site and a corporate culture focused on well-being

Fulltime

Site Manager

Location

Malaysia , Johor Bahru

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven ability to lead, manage, and motivate site-based engineering teams
Highly motivated, proactive, and dynamic with a strong work ethic
Ability to work under pressure and manage a high workload in fast-paced environments
Strong working knowledge of Microsoft Office Suite (Word, Excel, Project, PowerPoint, Outlook)
Excellent communication skills, both written and verbal
Confident in client-facing interactions, with the ability to understand and manage client requirements
Demonstrable experience within the IT industry, specifically in data centre installations
Solid understanding of structured cabling installation practices and standards
Strong organisational skills with the ability to plan, coordinate, and manage teams on site

Job Responsibility

Oversee a team of supervisors and engineers to ensure all cable installations are installed to specification, on time and meet Onnec Group and Manufacturers quality standards
Ensure all current Health & Safety requirements are met, carrying out Risk Assessments, drafting method statements and ensuring all H&S procedures are followed
Ensure stock is managed in a cost effective manner and that there are sufficient materials available at all times to ensure efficient installation
Order materials as required
Compile progress reports as required and / or provide information in a logical format to the Project Manager
Carry out quality checks on all works carried out by the cabling engineers and ensure all required Quality Standards are met
Read and understand all site drawings, update 'as and when' when work is completed
Attend and document client meetings and ensure all required actions are carried out in a timely manner
Compile process and produce documentation as required to meet company and client standards
Draw up patching schedules and ensure timely implementation of any patching requirements

Fulltime

Associate Mental Health Therapist

Our Associate Program is designed for therapists who are committed to providing ...

Location

United States

Salary:

31.00 USD / Hour

Foresight Mental Health

Expiration Date

Until further notice

Requirements

California residents who hold an active Associate California Clinical Social Workers (ACSW), Associate Marriage and Family Therapists (AMFT), or Associate Professional Clinical Counselors (APCC) license
Associate therapists who have at least 750 clinical hours left to complete
At least 6 months of experience, especially providing outpatient mental health services to families and children
Legally authorized to work in the United States
Willing to undergo a background check
Ability to commit to schedule requirements
Willing to provide services to children, adolescents, couples, and families

Job Responsibility

Provide attuned psychotherapy across the lifespan, including children, adolescents, adults, couples, and families
Manage your caseload, including schedule maintenance, charge slips, high balances, and consistent client attendance
Collaborate with an interdisciplinary care team, including psychiatrists and mental health nurse practitioners
Get hands-on experience developing assessments, diagnoses, treatment plans, and progress notes

What we offer

Comprehensive Benefits for full-time employees: Medical, dental, vision insurance
4 weeks PTO
paid holidays
401(k) match, HSA/FSA, company-paid life insurance, and more
Ongoing professional development, clinical supervision, consultation groups, and a dedicated support team
Free in-house Continuing Education
2 units of supervision provided by an independently licensed therapist
Real human support through live trainings, in-house IT, and operations teams

Fulltime

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Manager Client Delivery - Audio & Visual Conferencing Managed Services

Job Description

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