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The CDD Monitoring & Investigations team plays a key role in protecting the firm from financial crime risks. As a Manager, you will lead a team responsible for reviewing automated sanctions, PEP and adverse media alerts, ensuring risks are accurately assessed, false positives are closed with clear rationale, and genuine concerns are escalated to Financial Crime Compliance or the High Risk Assessment Unit. You will oversee daily monitoring activity, identify changes in client risk profiles, and initiate trigger‑event refreshes where required. You will also manage open‑source checks, validate client information with service lines, and apply suspicion and knowledge tests in line with relevant legislation. As the firm adopts the new Fenergo Onboarding tool, you will help embed consistent investigation standards and ensure alerts and client data are handled effectively within the platform. The role includes responsibility for quality‑control activities and supporting a positive, high‑performing team environment. It requires strong analytical skills, sound judgement, attention to detail and the ability to work collaboratively with stakeholders across the business.
Job Responsibility:
Lead and oversee the initial investigations into automated ongoing screening hits, including those related to Sanctions, PEP, and Adverse Media lists
Act as the operational filter to assess identified risks, ensure thorough investigation of screening alerts and other risk signals, close out false positives or minor issues, and escalate genuine concerns or suspicions to second-line Financial Crime Compliance or the High Risk Assessment Unit
Manage the receipt and review of daily alerts from sanctions, PEP, and adverse media screening
Direct first-line investigations to determine whether alerts are true matches or false positives, ensuring decisions are properly documented with clear rationale
Monitor and identify significant changes in client risk profiles, such as changes in ownership, geographic exposure, industry sector, or adverse information, and initiate trigger-event based refreshes when necessary
Escalate clients or third parties where risk levels have increased and now exceed established acceptance thresholds
Manage the conduct of open-source checks and database queries to verify potential red flags, and coordinate with service lines to clarify relevant facts such as client business activities and ownership information
Apply suspicion or knowledge tests to determine if alerts raise concerns under the Proceeds of Crime Act, Terrorism Act, or sanctions legislation, ensuring compliance with relevant legal requirements
Ensure prompt and confidential escalation of suspicions to the High Risk Assessment Unit for formal investigation and Nominated Officer review, maintaining strict confidentiality and avoiding any tipping off in client communications
Collaborate closely with the CDD Policy & Advisory team to address recurring alert issues, such as tuning the screening system to reduce false positives
Oversee the M&I sub capability’s quality control activities, including individual performance reviews before case completion
Ensure accuracy and quality of alert investigations and screening scope, with automated QC evaluating completeness and timeliness
Requirements:
Experience in financial crime compliance, including monitoring, investigations, and client due diligence (CDD)
Strong knowledge of sanctions, PEP, and adverse media screening processes, and familiarity with relevant legislation (e.g., Proceeds of Crime Act, Terrorism Act, sanctions laws)
Analytical and investigative skills to assess risk alerts, conduct open-source searches, and identify significant changes in client risk profiles
Attention to detail with the ability to distinguish between false positives and genuine matches, and to document decisions with clear rationale
Excellent communication and collaboration skills for coordinating with internal teams such as Financial Crime Compliance, High Risk Assessment Unit, and CDD Policy & Advisory
Discretion and professionalism to handle confidential information and ensure strict compliance with escalation protocols and anti-tipping-off requirements
Strong organizational and leadership abilities to manage investigations, oversee quality control activities, and mentor team members
Ability to adapt and respond to evolving risks, regulatory expectations, and changes in client circumstances
Proficiency in relevant systems and tools used for screening, investigations, and quality control
Nice to have:
A relevant professional qualification (e.g., ICA, CAMS) is highly desirable
Ability to comply with the firms legal, ethical and regulatory requirements and refresh your knowledge regularly to establish yourself as a credible senior member of the financial crime team
Understand how to engage and motivate the team while building your networks across all stakeholder groups
Self-motivated and able to deliver to multiple deadlines while maintaining high levels of service to external and internal stakeholders
What we offer:
Core benefits including life cover, income protection and matched pension
Supporting your health with screening, dental and eye care and Doctor@Hand
Financial support through mortgage advice, will writing, investment accounts and more
Lifestyle benefits including buying holiday, bike schemes, discounts and cashback