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Reporting to the Associate Director, Revenue Cycle Management – Cardiology, the Revenue Cycle Manager, Cash Applications and Patient Financial Assistance (PFA), is responsible for leading and overseeing the strategic direction, operations, and performance of payment, daily reconciliation of EFT and manual posting and adjustments ensuring a 95% accuracy and high volume posting, overpayment and denial posting resolution, and all Patient Financial Assistance functions for all Bardy Cardiology. This position also ensures compliance, reporting on key metrics, leading and overseeing the development, delivery, and evaluation of policies and procedures to ensure compliance with third-party billing regulations, efficiency, and effectiveness for all Cash applications, Patient Financial Assistance, and other duties that apply. Manage and oversee end-of-month closing activities.
Job Responsibility:
Lead and mentor RCM Cash applications and PAS teams across all of Bardy Cardiology to align with the Revenue Cycle Management strategic vision and own the development and execution of Revenue Cycle Management initiatives
Lead a team of Supervisors and other direct reports, including but not limited to leading new hire recruitment and selection, employee performance management, coaching, and development to ensure compliance with established business service level agreements, best practice procedures, and government/third-party billing requirements
Identify, develop, and monitor key performance indicators and dashboards to identify trends and ongoing continuous improvement opportunities within the department, and escalate issues and recommendations to RCM leadership
Ensure that documentation required for cash application is received on time and within the set timeframes to reconcile reimbursement
Establish team performance standards to optimize team effectiveness and individual productivity. Including development of achievement goals and corrective measures as appropriate
Own escalated issues within the RCM Verifications and Authorizations team and act as a decision maker that aligns with policy guidelines
Conduct needs analysis on actionable claims data to identify gaps and implement workflow enhancements
Collaborate cross-functionally with various departments within RCM and across Bardy leadership
Maintain professional and technical knowledge by attending educational workshops, conferences, and other activities when possible
Perform special projects and other duties as assigned
Requirements:
Bachelor’s Degree or equivalent experience required
7+ years Revenue Cycle Management experience required
5+ years Supervisor experience required
Knowledge of federal, state, and local regulations, guidelines, and standards, including a working knowledge of Compliance and HIPAA rules and regulations
Knowledge of Third-Party Payer rules and regulations
Knowledge of all revenue cycle functions from end to end, and Third-Party billing systems
Proficiency in Microsoft Office Software
Exceptional written, verbal, and interpersonal communication and presentation skills
Proven change management and strong leadership skills
Detail-oriented with strong organizational skills
Collaboration skills working with cross-functional teams
What we offer:
Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service