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Manager, Candidate Experience

United States, San Francisco 128700.00 - 156000.00 USD / Year · Job Posted February 21, 2026
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Job Description

We’re looking for an on-site Manager, Candidate Experience to own and operate the full coordination engine behind Crusoe’s hiring. This is a hands-on role responsible for building a reliable, trusted and high-velocity interview process across the company. You will manage an amazing recruiting coordination team, while also reviewing coordination and candidate surveys to influence roadmap planning and decision making.

Job Responsibility

  • Manage a team of global recruiting coordinators who own interview scheduling end-to-end: multi-panel loops, cross-timezone logistics, interviewer alignment, candidate prep materials
  • Provide a high-attention to detail for the teams coordination work ensuring team SLA’s are being met and identify any improvement opportunities to workflows and capacity
  • Manage load balancing, maintain calibration and accuracy, coordinate debriefs, and enforce process hygiene
  • Build out coordination team capacity model and review metrics to ensure team performance standards are being met
  • Partner closely with recruiters and hiring managers to anticipate bottlenecks and proactively solve them
  • Troubleshoot complex bottlenecks
  • Grow the team: hire for IC Coordinators, onboard them, determine their career path, and set them up for success

Requirements

  • 5+ Years in the recruiting coordination or operations field at a high growth tech company
  • 2+ Years in a leadership role managing team performance and metrics
  • Exceptional organization, communication, and follow-through
  • Comfortable owning both execution and process building
  • High operational rigor
  • thrives in fast-moving, ambiguous environments
  • Strong familiarity with Ashby (or similar ATS)

Nice to have

Preferred: TeamOhana/HRIS experience

What we offer

  • Restricted Stock Units in a fast growing, well-funded technology company
  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
  • Employer contributions to HSA accounts
  • Paid Parental Leave
  • Paid life insurance, short-term and long-term disability
  • Teladoc
  • 401(k) with a 100% match up to 4% of salary
  • Generous paid time off and holiday schedule
  • Cell phone reimbursement
  • Tuition reimbursement
  • Subscription to the Calm app
  • MetLife Legal
  • Company paid commuter benefit
  • $300/month

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