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Manager, Business Process Improvement

United States, Fort Wayne · Job Posted February 22, 2026
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Job Description

The Manager, Business Process Improvement, leads the integration of finance and accounting functions during business acquisitions driving a seamless transition of acquired entities into Global Business Services. This role collaborates closely with subject matter experts to develop and implement integration blueprints and work plans. Success requires strong attention to detail, excellent communication skills, and a passion for process improvement

Job Responsibility

  • Manage Integration Program
  • Develop and maintain the integration roadmap with IMO leadership and Steering Committee
  • Lead creation and execution of functional blueprints and work plans
  • Proactively mitigate risks related to timelines, scope, resources, and value
  • Communication & Change Management
  • Keep stakeholders informed and engaged
  • Support change management throughout integration activities
  • Process Improvement & Documentation
  • Continuously evaluate existing processes to identify opportunities for improvement in efficiency, quality, and cost-effectiveness
  • Create and maintain clear process documentation, including workflows, SOPs, and process maps
  • Implement version control and change management for documentation
  • Cross-Functional Collaboration
  • Build strong relationships with key stakeholders to gather insights and serve as a liaison, ensuring alignment across departments and processes
  • Metrics & Reporting
  • Establish key performance indicators (KPIs) to measure the effectiveness and efficiency of documented processes
  • Generate reports and provide insights to management on process performance, identifying areas for further improvement

Requirements

  • Bachelor’s degree in Accounting, Finance, Computer Science or other related field
  • 5+ years of Project and Program Management
  • Preferred experience managing business integrations and transitioning finance and accounting functions into a Shared Services environment
  • Budgeting, forecasting and financial planning skills
  • Strong proficiency in project productivity tools including Microsoft Office (especially Excel and PowerPoint), Visio, Project Management
  • Strong business acumen, with moderate technical knowledge
  • Understanding of basic workforce planning processes and requirements

Nice to have

  • ERP system experience
  • CPA credential

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