Manager, Business Process Improvement

• Manage Integration Program
• Develop and maintain the integration roadmap with IMO leadership and Steering Committee
• Lead creation and execution of functional blueprints and work plans
• Proactively mitigate risks related to timelines, scope, resources, and value
• Communication & Change Management
• Keep stakeholders informed and engaged
• Support change management throughout integration activities
• Process Improvement & Documentation
• Continuously evaluate existing processes to identify opportunities for improvement in efficiency, quality, and cost-effectiveness
• Create and maintain clear process documentation, including workflows, SOPs, and process maps
• Implement version control and change management for documentation
• Cross-Functional Collaboration
• Build strong relationships with key stakeholders to gather insights and serve as a liaison, ensuring alignment across departments and processes
• Metrics & Reporting
• Establish key performance indicators (KPIs) to measure the effectiveness and efficiency of documented processes
• Generate reports and provide insights to management on process performance, identifying areas for further improvement

• Bachelor’s degree in Accounting, Finance, Computer Science or other related field
• 5+ years of Project and Program Management
• Budgeting, forecasting and financial planning skills
• Strong proficiency in project productivity tools including Microsoft Office (especially Excel and PowerPoint), Visio, Project Management
• Strong business acumen, with moderate technical knowledge
• Understanding of basic workforce planning processes and requirements

• Preferred experience managing business integrations and transitioning finance and accounting functions into a Shared Services environment
• ERP system experience preferred
• CPA credential is a plus

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement