Manager, Business Operations - EMEA

• Build a culture that fosters the values of Ethics, Excellence and Team Work
• Manage the group to ensure that service delivery standards are maintained
• Be the single point of contact for employees on all operational issues
• Conduct regular feedback and coaching sessions with each of your direct reports as well as run regular operations meetings
• Monitor and assist with new hire training and nesting, as well as the continued development and maintenance of policy and process documentation
• Assist and support other leaders and solicit a team culture between your peers
• Develop and maintain a collaborative relationship with all stakeholders
• Provide recommendations for continuous improvement and lead the implementation of operational excellence programs
• Manage retention of talent and keep attrition levels to acceptable standards
• Provide reporting and data insights on group performance

• Minimum of four years of operations leadership and management
• Experienced in handling multiple teams
• Excellent verbal and written English communication skills
• Advanced proficiency in computer functions within MS Office Suite
• Strong administrative skills in organization and time management
• Exceptional reporting, analytics and presentation skills
• Good understanding of knowledge management principles and procedures
• Excellent interpersonal skills
• Willing to work on shifting/rotating schedules
• Bachelor’s degree preferred
• Experience with Change Management
• Real Estate Background an Advantage

Real Estate Background an Advantage

Total Rewards Program, competitive pay, and benefits package