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Manager, Business Operations - EMEA

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JLL

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Location:
Philippines , Taguig

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Responsibility:

  • Build a culture that fosters the values of Ethics, Excellence and Team Work
  • Manage the group to ensure that service delivery standards are maintained
  • Be the single point of contact for employees on all operational issues
  • Conduct regular feedback and coaching sessions with each of your direct reports as well as run regular operations meetings
  • Monitor and assist with new hire training and nesting, as well as the continued development and maintenance of policy and process documentation
  • Assist and support other leaders and solicit a team culture between your peers
  • Develop and maintain a collaborative relationship with all stakeholders
  • Provide recommendations for continuous improvement and lead the implementation of operational excellence programs
  • Manage retention of talent and keep attrition levels to acceptable standards
  • Provide reporting and data insights on group performance

Requirements:

  • Minimum of four years of operations leadership and management
  • Experienced in handling multiple teams
  • Excellent verbal and written English communication skills
  • Advanced proficiency in computer functions within MS Office Suite
  • Strong administrative skills in organization and time management
  • Exceptional reporting, analytics and presentation skills
  • Good understanding of knowledge management principles and procedures
  • Excellent interpersonal skills
  • Willing to work on shifting/rotating schedules
  • Bachelor’s degree preferred
  • Experience with Change Management
  • Real Estate Background an Advantage

Nice to have:

Real Estate Background an Advantage

What we offer:

Total Rewards Program, competitive pay, and benefits package

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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