CrawlJobs Logo
Commerce Bank Logo Commerce Bank · Banking

Manager, Business Office Analytics - Bank Operations

United States, Kansas City 93000.00 - 109000.00 USD / Year · Job Posted March 02, 2026
Apply Position
Job Link Share

Job Description

The main purpose of this job is to lead divisional reporting, participate in project planning, and handling a variety of needs for the Bank Operations. Additionally, it supports Bank Ops Case Management in collaboration with the Commercial Salesforce team.

Job Responsibility

  • Collaborate with business units to elicit, analyze, and document functional requirements for Salesforce solutions
  • Develop and deliver training materials, job aids, and documentation
  • conduct training sessions and provide ongoing support
  • Serve as a liaison between business units, technical teams, and business partners
  • Provide regular status reports and progress updates to stakeholders
  • Lead divisional reporting by ensuring timely completion of monthly deliverables
  • Participate in strategic planning activities, including budget support, KPI review, and providing divisional insights
  • lead initiatives to modernize reporting through data analytics systems
  • Manage individual contributors and oversee daily operational responsibilities
  • Build and maintain strong working relationships with internal and external customers
  • Collaborate with key stakeholders and with all leaders at all levels of the organization
  • Lead, mentor and motivate team members to implement the department strategy
  • Perform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action
  • Communicate decisions, priorities and relevant information to team members effectively
  • Support budget management, planning and expenditure

Requirements

  • Bachelor’s degree in Information Technology, Business, Math, Engineering, Marketing or equivalent combination of education and experience required
  • 6+ years project management or operations experience required
  • 3+ years management experience required
  • Strong knowledge of the project management or operations field, including knowledge of best practices
  • Intermediate knowledge of how Salesforce solutions support organizational case management goals
  • Intermediate knowledge of Agile or Waterfall methodologies within project management
  • Strong operational mindset to improve existing processes with either non-technical or technical solutions
  • Ability to influence and effectively communicate with senior leadership and beyond
  • Strong critical thinking skills with the ability to apply discretion and sound judgement to efficiently and effectively solve problems
  • Ability to drive results and balance management of organizational risk and meeting goals of the business
  • Strong leadership skills with ability to motivate team members and foster a positive team environment
  • Outstanding interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company
  • Ability to remain adaptable and resilient to all situations with an optimistic outlook
  • Advance level proficiency with Microsoft Word, Excel, Teams, Visio and Outlook

What we offer

  • employer sponsored health, dental, and vision insurance
  • 401(k)
  • life insurance
  • paid vacation
  • paid personal time
  • career development
  • education assistance
  • voluntary supplemental benefits
Commerce Bank - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Manager, Business Office Analytics - Bank Operations

8 matching positions

Manager, Product Manager Small Business Bank

In the Small Business Bank, our customers are the lifeblood of the US economy, m...
Location
Location
United States , New York; McLean; Richmond
Salary
Salary:
149800.00 - 205100.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience working in Product Management
  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Job Responsibility
Job Responsibility
  • Define, build, and accelerate experiences for front line & back office associates that enable us to serve small business customers quickly and in a well-managed way
  • Lead a high-impact, associate product team, co-creating a vision for the future, gaining broad stakeholder alignment, and guiding cross-functional teams to deliver exceptional value
  • Define clear and actionable problem statements to help teams deliver results
  • Leverage customer insights to influence priorities and roadmap feature development
  • Own and prioritize the product roadmap to deliver on business outcomes
  • Understand and leverage technology and end-state architecture vision to partner with the technology team to drive comprehensive design decisions
  • Share business strategy and roadmap with Tech partners
  • Lead and facilitate agile ceremonies alongside Tech Lead
  • Develop and champion a bold vision that drives meaningful outcomes
  • Build frameworks for complex decision making
What we offer
What we offer
  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • Fulltime
Read More
Arrow Right

Finance Business Operations Manager, Infrastructure Strategic Modeling & Planning

The Finance & Business Planning (FBP) team is the strategic engine behind Meta’s...
Location
Location
United States , Menlo Park
Salary
Salary:
131000.00 - 191000.00 USD / Year
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of professional experience in business strategy, finance, strategy consulting, investment banking. A PhD with 4+ years of similar work experience is also acceptable
  • Bachelor’s degree in Finance, Business, Economics, Mathematics, Statistics, or a related field
  • Experience using SQL to synthesize large datasets and inform business decisions
  • Experience driving processes and influencing decision-making across levels and functions (i.e. Finance, Product, and Business)
  • Demonstrated foundation in spreadsheet-based financial modeling, translate open-ended business questions into structured, analytical models
  • Experience in Google Sheets, Docs, and Slides as well as Microsoft Excel, PowerPoint, and Office tools
  • Demonstrated experience to build relationships with business partners and cross-functional stakeholders
Job Responsibility
Job Responsibility
  • Develop and maintain advanced financial models to forecast infrastructure needs aligned with Meta’s product roadmap
  • Develop a plan to incorporate AI into these models and more broadly into our day-to-day work
  • Provide strategic recommendations for investments in AI-enabling infrastructure i.e. Servers, Data Centers, and Networking
  • Translate complex business drivers into clear, actionable insights that influence decision-making at the highest levels
  • Craft thoughtful documents and memos to communicate findings and present strategic insights to finance leadership and key stakeholders
  • Serve as a thought partner to business leaders - contributing your perspective and point of view on the right set of actions to drive the business forward
  • Collaborate closely with cross-functional teams including Engineering, Product, and Operations
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Fulltime
Read More
Arrow Right

Finance Business Operations Manager, Infrastructure Strategic Modeling & Planning

The Finance & Business Planning (FBP) team is the strategic engine behind Meta’s...
Location
Location
United States , Menlo Park
Salary
Salary:
162000.00 - 229000.00 USD / Year
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of professional experience in business strategy, finance, strategy consulting, investment banking
  • Bachelor’s degree in Finance, Business, Economics, Mathematics, Statistics, or a related field
  • Experience using SQL to synthesize large datasets and inform business decisions
  • Experience driving processes and influencing decision-making across levels and functions (i.e. Finance, Product, and Business)
  • Demonstrated foundation in spreadsheet-based financial modeling, translate open-ended business questions into structured, analytical models
  • Experience in Google Sheets, Docs, and Slides as well as Microsoft Excel, PowerPoint, and Office tools
  • Demonstrated experience to build relationships with business partners and cross-functional stakeholders
Job Responsibility
Job Responsibility
  • Develop and maintain advanced financial models to forecast infrastructure needs aligned with Meta’s product roadmap
  • Develop a plan to incorporate AI into these models and more broadly into our day-to-day work
  • Provide strategic recommendations for investments in AI-enabling infrastructure i.e. Servers, Data Centers, and Networking
  • Translate complex business drivers into clear, actionable insights that influence decision-making at the highest levels
  • Craft thoughtful documents and memos to communicate findings and present strategic insights to finance leadership and key stakeholders
  • Serve as a thought partner to business leaders - contributing your perspective and point of view on the right set of actions to drive the business forward
  • Collaborate closely with cross-functional teams including Engineering, Product, and Operations
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Fulltime
Read More
Arrow Right

Senior Vice President, Securities Operations Manager, Markets Operations

Shape your Career with Citi At Citi, our Markets Operations teams are integral ...
Location
Location
Japan , Chiyoda, Tokyo
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive progressive experience in Equity and Fixed Income Settlements and Operations Management within a global investment bank or major financial institution in Japan, with proven leadership or managerial capacity
  • Deep expertise in equity settlements and products, fixed Income and investment trust fund in either or both in international markets and Japanese domestic markets
  • Demonstrated track record of managing complex operational environments, leading process re-engineering, and delivering significant efficiency/control improvements
  • Strong understanding of operational risk management frameworks and the regulatory landscape in Japan
  • Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint) for data analysis and presentations
  • Extensive experience with Back Office settlement applications
  • JSDA Class 1 (Sales Representative Qualification) is a mandatory requirement
  • Internal Control Manager (Naibu Kanri Sekininsha)
  • Fluent in Japanese (both written and verbal) is essential
  • Strong business-level English (both written and verbal) is required for effective communication with regional and global stakeholders
Job Responsibility
Job Responsibility
  • Lead, manage, and develop a team of Cash Securities Operations professionals in Japan, cultivating a culture of high performance, accountability, and continuous improvement
  • Develop and implement strategic objectives for the Japan Cash Securities Operations, ensuring alignment with global Markets Operations goals and local business priorities
  • Drive robust and efficient settlement and post-settlement process and controls for equity and fixed income products, including pre-matching, settlement instructions, fail management, reporting, reconciliations
  • Oversee daily reconciliation processes and ensure timely resolution of all breaks, exceptions, and discrepancies, while optimizing workflows to maximize Straight-Through Processing (STP) rates
  • Cultivate and maintain strong relationships with Japan-based Equity and Fixed Income trading desk, Sales desk, institutional clients, custodians, and external counterparties, serving as a trusted operational advisor
  • Own and manage the operational risk profile for the Japan Cash Securities Operations, ensuring robust controls are in place and actively monitored, with strict adherence to all financial regulations in international and Japan (e.g., JFSA, JSDA rules, BOJ guidelines), and global Citi policies
  • Identify, champion, and lead change-the-bank initiatives and strategic projects aimed at enhancing operational efficiency, reducing costs, and improving the control environment within the Japan Cash Securities Operations
  • Fulltime
Read More
Arrow Right

Strategic Planning & Business Operations Analyst

We are seeking a highly motivated and detail-oriented Analyst to join our Strate...
Location
Location
United States , Austin
Salary
Salary:
70000.00 - 85000.00 USD / Year
actionbehavior.com Logo
Action Behavior Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in a quantitative field (e.g., business, finance, data analytics, economics, etc.)
  • 1-3 years of experience in corporate finance, investment banking, FP&A, management consulting, or equivalent experience
  • Advanced with Microsoft Office (mainly Excel and PowerPoint)
  • fluency with G Suite is a plus
  • No current or continuing visa sponsorship is available. Candidates must be authorized to work in the United States.
Job Responsibility
Job Responsibility
  • Develop and maintain forecast models/analyses to identify key business trends and insights including center performance review, staffing needs, labor productivity, and patient ramp/attrition
  • Support and collaborate with the Vice President of SP&BO and senior leaders across all functional groups to monitor critical KPIs and drive strategic initiatives
  • Own and master capturing all data necessary to conduct analyses and track KPIs
  • Conduct ad-hoc analyses to support different departments pertaining to ABC growth initiatives
  • Analyze monthly results and assist senior leadership with preparing management presentations and summary reports.
What we offer
What we offer
  • 10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure
  • Student Loan Repayment Employer Contributions
  • Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare
  • Door Dash Pass, Team Happy Hours, and Regional Night of Honors
  • Up to $600 Student Loan Repayment Options & Tuition Discounts
  • Quarterly Team outings and events
  • Professional development
  • Leadership opportunities
  • 401K Retirement Plans with company matching
  • Fulltime
Read More
Arrow Right

Business Operations Analyst II

This long-term contract position offers a hybrid work schedule, allowing for bot...
Location
Location
United States , Allentown
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Accounting, Finance, or a related field
  • Demonstrated experience in treasury operations, cash management, or financial processes
  • Proficiency in Microsoft Office tools, including Excel, Word, and PowerPoint
  • Strong analytical skills with the ability to perform variance analysis and reconciliation
  • Excellent communication skills, both written and verbal, to interact effectively with internal and external stakeholders
  • Exceptional time management abilities and attention to detail
Job Responsibility
Job Responsibility
  • Oversee daily payment processing, including monitoring settlement cycles, verifying system controls, and ensuring accurate delivery of payment files
  • Assist in managing short-term investments and borrowing activities for corporate and utility sectors, adhering to established policies
  • Analyze and resolve reconciliation issues, payment discrepancies, and system errors related to treasury operations
  • Maintain effective relationships with banking partners, ensuring proper account access and controls within internal treasury systems
  • Conduct verification reviews to monitor fraud detection and uphold the integrity of cash transaction processes
  • Provide guidance and support to internal users on treasury procedures and systems
  • Prepare cash forecasts and monitor short-term debt and liquidity for operating companies
  • Handle confidential cash records securely and perform administrative tasks related to cash accounting
  • Collaborate with auditors to address cash control processes and ensure compliance
  • Participate in special projects, ad hoc financial analysis, and other duties as assigned by management
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Operations Manager

As an Operations Manager at Tradewind Finance, you ensure smooth, compliant, and...
Location
Location
Pakistan , Karachi; Lahore
Salary
Salary:
Not provided
tradewindfinance.com Logo
Tradewind
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of financial processes and regulatory requirements
  • Excellent leadership and interpersonal skills
  • Analytical mindset with the ability to identify and solve operational challenges
  • Proficiency in project management and process optimization
  • Effective communication skills, both written and verbal
  • Minimum 5-7 years of working experience in a reputable bank or a corporation
  • Proven experience in operations management within the finance industry
  • Experience of Trade Finance would be preferred
  • A person who is handling LC, Export Transaction etc would be considered
  • Bachelor’s degree in finance, business administration, or a related field (Master’s degree preferred)
Job Responsibility
Job Responsibility
  • Identify and implement streamlined processes to improve operational efficiency
  • Develop, document, and update standard operating procedures for various operational functions
  • Monitor and analyze existing processes to identify areas for improvement and optimization
  • Supervise and provide guidance to operational teams, including but not limited to customer service, data processing, and compliance
  • Foster a collaborative and productive work environment, encouraging teamwork and communication
  • Identify potential operational risks and implement measures to mitigate them
  • Ensure compliance with industry regulations and company policies to minimize legal and financial risks
  • Generate regular reports to provide insights into operational efficiency and identify areas needing improvement
  • Collaborate with senior management to develop and execute operational strategies aligned with the company’s goals
  • Participate in strategic decision-making processes to drive growth and profitability
What we offer
What we offer
  • competitive and supportive work environment
  • opportunities for growth, flexibility, and professional development
  • Fulltime
Read More
Arrow Right

Business Operations Associate

We're looking for a Business Operations Associate who thrives at the intersectio...
Location
Location
United Kingdom , London
Salary
Salary:
60000.00 - 85000.00 GBP / Year
kernel.ai Logo
Kernel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-4 years of experience in consulting, investment banking, or a high-performing startup environment
  • Strong financial acumen - comfort with financial modeling, data analysis, and quantitative problem-solving
  • Highly numerate and analytical
  • proficient in Excel/Google Sheets and comfortable learning new tools (Salesforce, Notion, data visualization platforms)
  • Proven ability to manage ambiguous, cross-functional projects from start to finish
  • Excellent written and verbal communication - you can distill complexity into clear, actionable insights
  • Intellectually curious, self-directed, and comfortable working independently with minimal oversight
Job Responsibility
Job Responsibility
  • Act as a force multiplier for the Head of Finance & Operations, supporting key initiatives end-to-end
  • Lead financial planning and analysis - including forecasting, budgeting, unit economics, KPI dashboards, and cross-functional planning cycles
  • Partner with Product, Engineering, and Revenue teams on cross-functional initiatives related to LLM spend and pipeline generation
  • Own back-office finance and operations tasks - reviewing accounting, managing Carta (cap table), supporting SOC 2 compliance, vendor contracts, and other administrative tasks
  • Drive diverse operational projects - from compliance and office leases to compensation design and software contract optimization
  • Support GTM recruitment and hiring operations end-to-end (in partnership with the Talent Lead and hiring managers), including sourcing, calibration, and closing offers
What we offer
What we offer
  • Equity
  • 24 days holiday per year + bank holidays + 2 weeks work-from-anywhere
  • Pension plan
  • Top-spec equipment and central London office
  • Dinner provided when working past 6 pm
  • Team events and dinners when we hit weekly targets
  • A fast-paced ride in the early innings of a new technology wave
  • Visa sponsorship for exceptional candidates
  • Fulltime
Read More
Arrow Right