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The Manager, Business Intelligence is responsible for executing on strategy for Commercial data and data products at Alaska Airlines and Horizon Air. As a people leader, the Manager, Business Intelligence leads and establishes priorities for the team and partners with senior leadership to solve commercial challenges.
Job Responsibility:
Lead a team of analysts and establish priorities to successfully execute on the Commercial data strategy
Develop people through effective performance management and ongoing feedback, focusing on delegation for stretch assignments, growing and developing the team for capacity and growth, looking at performance across the team, and time management
Shape culture of team through action, presence, and reinforcement of behaviors
Guide the team in adoption of cloud technologies, advise on good design practices and find opportunities to simplify and scale
Develop, construct, test and maintain business critical data pipelines and data architecture
Partner with senior leadership on the development of analytic strategy, tools, reports, and dashboards to solve commercial challenges
Act as a data steward for core business data and databases and ensures the quality, validity, and ongoing investment in sources are aligned with long-term business needs
Work with the Information Technology Services team on the development and enhancement of data marts and tools
Provide subject matter expertise in the understanding and application of Alaska Airlines and Horizon Air's data and analytics
Develop and maintain a platform of self-service Business Intelligence reporting and tools and provides actionable insights to stakeholders to drive and sustain business performance
Oversee advanced research and analytic projects and presents key findings and recommendations to senior leadership
Assist analysts in the development of advanced modeling and simulation for optimization projects and tools development
Develop a center of excellence (CoE) for business domain and related reporting teams by providing technical direction, skills development, and mentoring
Requirements:
5 years of business intelligence and/or Analytics experience
2 years of leadership experience, leading projects, teams, or similar leadership/management
Bachelor's degree, with a focus in mathematics, economics, operations research, finance, statistics, business administration, engineering, or a related discipline, or an additional two years of training/experience in lieu of this degree
Advanced experience working with relational databases (e.g., design, structure, and database management functions)
Proven experience working with large, complex data sets and disparate data sources across various platforms (e.g., SQL Server, Informix, Oracle, Access, Postgres, etc.)
Advanced SQL skills
Advanced skills in visualization techniques, dashboard design, decision support tools, and automation, with experience using data visualization tools such as Tableau, Power BI, etc.
Demonstrated knowledge of descriptive statistics, correlation, linear regression, etc.
Proficiency with Microsoft Office applications (e.g., Word, PowerPoint, and Outlook), with expert Excel skills
Basic proficiency in at least one coding language (e.g., C++, C#, VBA, Python, R)
Excellent communication skills, including experience presenting to senior leadership and communicating complex ideas in an understandable manner to management
Experience managing ambiguous problems and converting into actionable timelines / plans through other teams
Demonstrated project management experience
High school diploma or equivalent is required
Minimum age of 18
Must be authorized to work in the U.S.
Nice to have:
Experience with statistical modeling, machine learning, optimization/simulation
What we offer:
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits