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Manager, Business Intelligence

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Four Seasons

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Location:
Canada , Toronto

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

The Manager, Business Intelligence is a technical and strategic leader responsible for shaping and executing the BI vision that empowers Four Seasons to deliver exceptional guest experiences and drive operational excellence across our global portfolio of hotels, resorts, residences, and journey business. Reporting to the Senior Director, Data Engineering, this role leads a high-performing team in designing and delivering enterprise-wide dashboards, reports, and data solutions that directly support our brand’s commitment to personalized service and world-class hospitality.

Job Responsibility:

  • Lead the design, development, and maintenance of BI solutions, ensuring scalability, reliability, and operational excellence
  • Guide the BI team in building intuitive dashboards, reports, and data models that support business decision-making
  • Implement governance, best practices, and standards for reporting and dashboard creation
  • Collaborate with business leaders to define KPIs and ensure alignment with corporate objectives
  • Drive continuous improvement in BI processes through feedback loops, retrospectives, and technical reviews
  • Conduct Power BI training sessions for colleagues across functions to build data literacy and confidence
  • Promote self-serve BI by empowering teams with the right tools, training, and data access
  • Foster a company-wide culture of evidence-based decision-making by ensuring consistent access to accurate, timely, and business-relevant insights
  • Enable alignment on business metrics and KPIs across functions by promoting standardized dashboard templates and common data definitions
  • Encourage stronger collaboration between business functions and the BI team by facilitating regular feedback sessions, joint solutioning, and cross-functional analytics projects
  • Collaborate closely with Data Architects to co-develop BI data models that align with enterprise architecture principles and support scalable reporting solutions
  • Support the metadata management practices, including data catalogs and business glossaries, to enhance data discoverability and trust
  • Support seamless integration of diverse internal and external data sources into BI solutions, enabling comprehensive and unified analytics across the enterprise
  • Promote the use of consistent semantic layers and standardized KPIs to ensure that reporting outputs are aligned, comparable, and well-understood by all users
  • Ensure timely and high-quality delivery of BI initiatives that meet business needs
  • Coordinate cross-functional collaboration to align BI delivery with IT strategy
  • Track and manage BI project milestones, risks, and deliverables
  • Translate strategic goals into tactical execution plans for the BI team
  • Facilitate regular reporting on performance metrics and project status to stakeholders

Requirements:

  • Minimum 5-8 years in Business Intelligence or related analytics role
  • Proven track record of delivering enterprise BI projects and solutions using Azure-based platforms and Power BI
  • Experience managing and mentoring BI professionals and leading high-impact analytics initiatives
  • Bachelor’s degree Required
  • MBA preferred
  • Strong leadership presence and ability to inspire a high-performing team
  • Excellent verbal and written communication with technical and non-technical audiences
  • Strong problem-solving abilities and sound judgment in complex situations
  • Self-motivated with a high degree of initiative and accountability
  • Effective time and priority management in a fast-paced environment
  • Build strong relationships with stakeholders and fosters a collaborative team culture
  • Acts with autonomy and initiative while providing mentorship and direction to others
  • Proven ability to deliver results through others, balancing hands-on work with leadership oversight
  • Excellent team management and fostering a high-performance culture
  • Strong understanding of data architecture, data modeling, and visualization best practices, working with large data sets
  • Expertise in Microsoft Power BI, DAX, AAS, and Azure BI tools (ADLS, ADF, Synapse, etc.)
  • Advanced SQL and data modeling skills, including star and snowflake schemas
  • Familiarity with CI/CD pipelines, version control, and agile development practices for BI projects
  • Experience with data governance, metadata management, and implementing access and security protocols
  • Understanding privacy and compliance requirements in enterprise data environments
  • Confluence, Jira, TestRail, Visio preferred
  • Strong experience with MS Excel

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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