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Manager, Business Development

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Carnival Cruises

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Location:
United States , Miami

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Responsible for developing and executing strategic initiatives to educate and empower travel agents, with the objective of driving sales growth and expanding market share within the assigned territory. This role oversees travel agency accounts, consistently working toward surpassing performance goals and benchmarks. As a Business Development Manager (BDM), the position is directly accountable for promotional efforts that generate revenue from agency driven sales for Carnival Cruise Line.

Job Responsibility:

  • Design and implement strategies for territory management and business development
  • Make assigned sales calls per week to travel agency accounts
  • Conduct sales blitzes to support specific company initiatives
  • Foster long-term relationships with travel agents to drive sales growth
  • Maintain frequent contact with RVP/VP North America to ensure territory needs are met
  • Collaborate with the Strategic Partner Division to manage shared accounts
  • Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes
  • Develop and deliver engaging training materials, including presentations, videos, and interactive content
  • Organize ship inspections, trade shows, pier side overnights, and seminars at sea
  • Enhance promotional effectiveness and develop marketing strategies
  • Provide travel agents with promotional materials and make recommendations to improve agency marketing efforts
  • Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM
  • Complete required reporting of activities and track budgeted tools
  • Manage territory budget and co-op marketing needs in alignment with corporate guidelines

Requirements:

  • Bachelor's degree in Business, Marketing, or a related field
  • 5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
  • Excellent communication and presentation skills
  • Strong understanding of travel agent distribution channel
  • Self-motivated, proactive, and results oriented
  • Ability to travel 25-50% with non-shipboard travel likely
  • Must be able to remain in a stationary position at a desk and/or computer for extended periods of time
  • Requires regular movement throughout CCL facilities

Nice to have:

  • Proven experience in sales, preferably within the travel or hospitality industry
  • Understanding of workplace policies and procedures
  • Familiarity with team collaboration tools and techniques
What we offer:
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Company paid term life insurance and disability coverage
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Paid Time Off
  • Holidays
  • Vacation Time
  • Sick Time
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • Annual cash bonus program

Additional Information:

Job Posted:
January 30, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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