This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Responsible for developing and executing strategic initiatives to educate and empower travel agents, with the objective of driving sales growth and expanding market share within the assigned territory. This role oversees travel agency accounts, consistently working toward surpassing performance goals and benchmarks. As a Business Development Manager (BDM), the position is directly accountable for promotional efforts that generate revenue from agency driven sales for Carnival Cruise Line. Engagement with accounts is carried out through in person visits that are expected daily, and may also include virtual webinars, phone outreach, and written communications. Importantly, this role focuses solely on B2B sales activities and does not involve direct-to-consumer transactions.
Job Responsibility:
Territory Management & Strategic Sales Execution: Design and implement strategies for territory management and business development
Make assigned sales calls per week to travel agency accounts
Conduct sales blitzes to support specific company initiatives
Travel Agent Relationship Building & Support: Foster long-term relationships with travel agents to drive sales growth
Maintain frequent contact with RVP/VP North America to ensure territory needs are met
Collaborate with the Strategic Partner Division to manage shared accounts
Training & Education: Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes
Develop and deliver engaging training materials, including presentations, videos, and interactive content
Organize ship inspections, trade shows, pier side overnights, and seminars at sea
Provide travel agents with promotional materials and make recommendations to improve agency marketing efforts
Data Management & Reporting: Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM
Complete required reporting of activities and track budgeted tools
Budget & Co-op Management: Manage territory budget and co-op marketing needs in alignment with corporate guidelines
Requirements:
Bachelor's degree in Business, Marketing, or a related field
5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Excellent communication and presentation skills
Strong understanding of travel agent distribution channel
Self-motivated, proactive, and results oriented
Understanding of workplace policies and procedures
Familiarity with team collaboration tools and techniques
Strong time management and organizational skills
Ability to maintain reliable and consistent attendance
Capacity to be punctual and meet deadlines
Ability to collaborate effectively with colleagues and work as part of a team
Demonstrated professionalism in all interactions and tasks
Must be able to remain in a stationary position at a desk and/or computer for extended periods of time
Requires regular movement throughout CCL facilities
What we offer:
Health Benefits: Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
Financial Benefits: 401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion
Vacation Time – All full-time employees at the manager and below level start with 14 days/year
director and above level start with 19 days/year
Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year
All employees gain additional vacation time with further tenure
Sick Time – All full-time employees receive 80 hours of sick time each year
Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year
Other Benefits: Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement