Manager, Business Development Representatives

• Lead, mentor, and manage the BDRs based in Asia and the Middle East, fostering a high-performance culture grounded in accountability, learning, and professional growth
• Provide ongoing coaching rooted in your own hands-on experience as a prospector
• Stay actively engaged with industry best practices, new sales methodologies, and relevant literature
• Design and deliver structured onboarding and development programs so new team members ramp quickly and effectively
• Develop deep expertise in key Asian and Middle East and Africa markets
• Build relationships with senior stakeholders across the region
• Partner with regional Sales and Marketing leaders to ensure BDR activity is aligned with local go-to-market priorities
• Improve existing and implement additional components of the BDR function's core infrastructure from the ground up
• Continuously evaluate and iterate on processes and workflows to increase efficiency, consistency, and effectiveness
• Document and institutionalize winning approaches
• Develop and implement scalable outbound prospecting strategies across channels
• Drive qualified pipeline for Mastercard Services
• Apply a data-driven lens to strategy
• Build strong working relationships with Sales, Marketing, Product, and Operations stakeholders
• Navigate the breadth of Mastercard's product portfolio
• Gather qualitative and quantitative feedback from internal partners
• Represent the BDR function clearly and credibly in reporting to senior leadership

• Demonstrated experience in a BDR Manager or senior BDR/SDR leadership role, ideally within a global organization
• Firsthand experience as a Business Development Representative, Account Development Representative, or outbound seller
• Proven ability to build processes, frameworks, and programs from scratch, with a track record of scaling BDR teams or functions
• Strong coaching instincts and a hands-on approach
• Active engagement with the BDR/sales development community
• Experience operating in Latin American markets, with cultural fluency and understanding of regional business dynamics
• Strong written and verbal communication skills in English, second language strongly preferred, ideally Turkish, Arabic, Chinese or Japanese
• Deep familiarity with outbound prospecting methodologies across channels (email, cold calling, LinkedIn)
• Strong relationship-building skills, with the ability to earn trust across complex, matrixed organizations
• Proficiency in CRM systems (Salesforce preferred) and sales enablement tools such as Outreach.io, ZoomInfo, and LinkedIn Sales Navigator
• Analytical capability to assess performance data, identify trends, and translate insights into tactical and strategic action

Second language strongly preferred, ideally Turkish, Arabic, Chinese or Japanese