Manager Business Delivery

• Provide industry expertise related to the review of syndicated loan notices
• Participate and lead manual extraction and data input
• Review automated data extraction results
• Identify and plan resolution for data quality issues
• Propose and execute process improvements
• Coordinate with global team
• Manage a team of 15 plus members

• Minimum Bachelor’s degree in commerce stream, MBA/BBA is preferred
• Minimum of 8 - 10 years of experience in syndicated loans, corporate loan administration private debt asset management, or loan agency
• Willing to manage a team of 15 plus team members
• Demonstrated innovation in process and quality improvement
• Ensure documented process guidelines are followed
• Ensure adherence to quality procedures and review for compliance
• Conduct process training or refresher trainings, as required
• Coordinate capacity and utilization of staffing and scheduling, including daily work allocation
• Scheduling and managing the team shifts, including time off
• Report to the Senior Manager on performance, status and any escalations
• Drive a culture of continuous improvement within the team
• Speed and accuracy when reviewing or inputting data
• Ability to groom self and team to support vertical growth
• Ability to recognize and describe logical patterns
• Strong communication skills
• Excellent analytical skills
• Attention to detail
• Ability to work under tight timelines and schedules
• Flexibility to meet business demands (such as additional work hours or workdays)
• One-time setup of Power Backup (if the business decides the need to work remotely) and provision of PDAs
• Periodic need to work on firm/national holidays based on business needs
• High speed internet setup required if there is a need from the business to work remotely
• Ensure adherence to processes and provide updates to own area of work

Experience working in loan syndication

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays and birthday leave
• Continuous mentoring along your career progression
• Detailed career pathway with structured support
• Exclusive access to online learning
• Active sports, events and social committees
• Employee Assistance Program
• Employee Share Plan