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Settlement is seeking a highly motivated Manager, Business Analysis to support Mastercard’s global settlement ecosystem. This role goes beyond traditional risk management; it blends risk governance, operational controls, business continuity, liquidity strategy, settlement bank oversight, and project execution across Mastercard’s critical settlement infrastructure. This individual will help shape and maintain a resilient global settlement environment, ensuring operational stability, and continuous improvements across our banking partners, processes, and internal controls. The ideal candidate thrives in a fast-paced environment, demonstrates strong analytical and communication skills, and operates with a high degree of ownership, curiosity, and strategic foresight.
Job Responsibility:
Serve as the Settlement SME for processes, controls, governance, and settlement-risk related inquiries across Mastercard
Monitor global settlement bank partners, including completing annual risk assessments and required oversight activities
Establish and maintain policies and procedures supporting settlement, including the annual refresh of settlement procedures
ensuring alignment with evolving business needs
Review internal Settlement processes to identify control gaps, inefficiencies, or emerging risks
propose and lead improvements
Maintain and refresh business continuity plans for Settlement, including leading periodic contingency exercises with internal partners
Lead and coordinate internal and external audit exercises across Settlement
Support the global liquidity roadmap by helping define and implement liquidity solutions with settlement bank partners
Manage assigned projects end-to-end ensuring milestones, stakeholder alignment, and delivery of expected outcomes
Support the management of banking relationships, including periodic business reviews and other relationship activities
Support account maintenance and invoicing activities in partnership with GBSC Bank Admin
Serve as the Settlement representative to the Fusion Center, ensuring incident escalation and cross-functional communication
Requirements:
Have a bachelor’s degree in business administration, finance, or equivalent combination of education and work experience in risk management or a related role
Strong project management experience to drive corporate objectives
Strong presentation, communication, and stakeholder-management capabilities
Demonstrated critical thinking, problem-solving, and structured analysis skills
High integrity, strong ownership mindset, and attention to detail
Ability to operate in an ambiguous, fast-changing environment and prioritize effectively
Comfortable working with senior leadership and external banking partners
Strong collaborator with a mindset of continuous improvement and operational excellence
Demonstrated ability to become a process and controls expert, with a strong desire to understand end-to-end settlement flows, risk points, and operational dependencies
Ability to serve as the go‑to resource for questions related to settlement procedures, controls, risk mitigation, and governance
Nice to have:
Prior work in a banking environment (e.g., back office, cash management, treasury solutions, or payment operations) is highly desirable
Experience with audits, SOC compliance, or risk governance is a plus