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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Business Unit: Signify Health. Location / Logistics: Remote position in US with some travel required. Manager Type: Individual Contributor (IC). Overview: Acts as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems. Evaluates new applications and identifies systems requirements. Evaluates new IT developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems. Prepares communications and makes presentations on system enhancements and/or alternatives.
Job Responsibility:
Ensures the successful implementation of business analysis solutions, including leading and managing technology projects, and planning, coordinating, and executing the successful implementation of technology solutions
Assesses the feasibility and potential impact of adopting new business analysis advances and makes recommendations for their implementation
Assists with evaluating new technologies, tools, and systems that can enhance business processes and operations
Conducts reviews, tests, and evaluations to ensure that technology solutions meet the defined quality standards
Directs individuals in the development and implementation of technology strategies and roadmaps aligned with business analysis objectives
Collaborates with stakeholders and technology teams to foster strong relationships, ensuring that their needs and expectations are effectively addressed
Liaises with cross-functional teams, under minimal supervision, to gather and document business requirements, translate them into technical specifications, and provide recommendations for technology solutions
Determines whether vendor deliverables align with business requirements and adhere to quality standards
Establishes a culture of continuous improvement by identifying opportunities for enhancing efficiency, streamlining processes, and implementing industry best practices
Requirements:
3 or more years of experience as a Business Analyst, Data Analyst, or Data-focused Product Owner, with significant exposure to data governance and quality initiatives
Healthcare domain knowledge, including hands-on experience with core concepts and data (e.g., Claims data formats, Risk Adjustment methodologies, and Member Eligibility/Enrollment)
Expert ability to elicit, document, and manage client requests, ensuring traceability from initial client ask through development and final validation
Demonstrated ability to build and sustain strong internal and client relationships, serving as a trusted data advisor
Demonstrated ability to solve complex technical problems through tracing data from generation and ingestion to systems and reporting
Demonstrated ability to learn systems and data structures quickly in order to facilitate technical troubleshooting and resolution
Demonstrated ability to manage complex stakeholder relationships and interpret technical details for a non-technical audience
Expert-level skills with Microsoft Excel
Experience with file transfer and structure and tools (e.g. MoveIt)
Experience with cloud data platforms (e.g., Snowflake)
Experience with data analytics programs (e.g. Alteryx, Tableau, PowerBI)
Deep proficiency in Agile methodology and tools (JIRA)
Nice to have:
Understanding of Signify’s data framework preferred