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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Manager, Business Analysis (Individual Contributor) Oversees the implementation of information strategy and development of information products to ensure operational objectives and other strategic business initiatives are met.
Job Responsibility:
Attends and leads Health plan meetings for CSRA to coordinate work with internal and external business partners to meet health plan requirements and SLAs
Reviews and Approves all SCR/IIF/Change tickets for the assigned health plan
Assists, coaches, and mentors Analysts in meeting requirements set for each change request
Responds to all Health Plan inquiries on claim and system related issues or questions
Assignment of Change Tickets to team analyst
Requirements:
Working knowledge of QNXT, primarily with configuration
3-5 years of Demonstrated leadership
3-5 years of project management experience
3-5 years of data interpretation and analysis experience
Excellent verbal and written communication skills
Demonstrated ability to effectively coordinate multiple projects simultaneously
MS Office (Word, Access DB and Info Path etc.)
Extensive experience with databases as well interpretation and manipulation of related data
Education-Bachelor's degree, technical certification or equivalent work experience
Nice to have:
Claims experience
Healthcare background
MS SQL experience
Remedy (Ticket Tracking) experience
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching