Manager, Business Analysis - Premium Products & Experiences Job at Capital One (New York)

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Senior Manager, Premium Support Engineer (Databolt)

As a Premium Support Engineer, you will be the primary technical authority and s...

Location

United States , Richmond; San Francisco; McLean; New York

Salary:

Not provided

Capital One

Expiration Date

Until further notice

Requirements

Bachelor's Degree
At least 7 years of experience in technical account management, enterprise B2B support, or customer-facing engineering roles
At least 5 years of experience with AWS (Multi-AZ, EKS, KMS, Secrets Manager)
At least 5 years of experience in security and networking, including knowledge of mTLS, JWT, OAuth, and Data Loss Prevention (DLP) configurations in restricted VPC environments
At least 3 years of experience with Infrastructure as Code (Terraform, AWS CloudFormation) to provision, replicate, and tear down customer cloud environments in internal sandboxes
At least 3 years of experience programming with Java, Python, Go, or PySpark SDKs
At least 3 years of experience with enterprise data platforms (Snowflake, Databricks)

Job Responsibility

Serve as the 'Single Point of Contact' for all technical inquiries, providing accelerated response times (e.g., 1-hour P1 response) tailored to the customer's specific network topology
Lead Monthly and Quarterly Business Reviews (MBR/QBR) to report on incident trends, root cause analysis (RCA), and overall system health
Advocate for customer feature requests within the Databolt product roadmap to solve unique air-gapped or hybrid-SaaS challenges
Manage the full lifecycle of self-hosted Data Plane instances, including zero-downtime upgrades and version parity management
Proactively monitor local telemetry and performance metrics (TPS, latency drift) using Prometheus or similar tools to identify bottlenecks before they impact production
Own the P1/P2 incident response process, driving rapid remediation within restricted environments where external cloud access is limited
Architect and simulate the customer's internal Kubernetes/EKS environment to validate patches and configuration bundles prior to production deployment
Design and implement secure 'manual sync' protocols for delivering dynamic code libraries and Docker images to air-gapped systems
Collaborate with customer Data Architects to design custom Access Policies, RBAC groups, and Field Templates that align with internal governance

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

Manager, Business Intelligence

The Business Intelligence Manager will partner with in-venue operations at SoFi ...

Location

United States , Los Angeles, CA; Inglewood, CA

Salary:

105000.00 - 115000.00 USD / Year

Legends Global

Expiration Date

Until further notice

Requirements

Must have prior experience communicating statistical findings and/or complex ideas to non-technical audiences
Must have prior experience using Excel, SQL, R, Python, and/or PowerBI for analysis and visualization
Must be able to share examples of using data to solve complex problems
Able to simultaneously manage a high level of detail across multiple projects
Able to manage stakeholders and tasks independently, managing time effectively
Able to maintain customer confidentiality and work well within a team environment
Self-starter who is eager to learn the business and drive proactive insights
Excellent interpersonal, verbal and written communication skills
ability to communicate effectively at all levels both internally and externally
Between 1-3 years of experience in quantitative, analytical consulting, and/or client-facing businesses, as well as experience interacting with organizational leadership

Job Responsibility

Manage relationships with stadium clients and Legends stakeholders and understand their strategies and business objectives
Deliver Insights business intelligence and analytics services to in-venue stakeholders
Develop specific venue knowledge, including physical configuration, proposed technology, and operational processes
Leverage reporting (heat maps, dashboards, presentations, status updates) standards and formats for partner and operator end-use
Support monthly business and post-event reviews to share performance updates and identify opportunities
Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution
Communicate key guest insights and potential action items
Analyze and build solutions around variable labor and cost of sales management
Experiment, testing pivots and change initiatives in partnership with venues
Inform innovation and operational excellence initiatives to: Enhance guest experience and profitability

What we offer

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

Fulltime

Manager, Products and Solutions

The Customer Solutions Center is looking for a Product Manager to handle Masterc...

Location

Romania , Bucharest

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Inherent knowledge of Payment business and card products and their value to customers
Substantial experience in product management, with proven track record in developing customer value propositions across various segments (consumer and commercial experience is a big plus)
Proven track record in developing and managing products related to current accounts, debit cards, credit cards, SME, digital banking, customer value added benefits, customer loyalty, customer engagement in a financial institution or fintech
Deep understanding, experience and discipline of product development, product management, and problem solving
Excellent communication skills - able to partner, manage and influence internal and external stakeholders (Partners, Sales, Marketing, Customer Delivery, Product, Financial) to develop and execute the business requirements.
Robust sales, negotiation and presentation skills both written and verbal
Good strategic vision, with the ability to turn complex strategies into practical and execution-oriented plans
Sturdy quantitative/analytical skills and ability to effectively manage data
Highly collaborative skills with strong ability to cooperate with cross functional teams
Strong English language skills

Job Responsibility

Identifying and sourcing new benefits with local partners for consumer segments: Manage overall relationship with key local partners and subcontractors
Manage contracting process of key local partners and subcontractors
Design and execute process for deployment of new benefits
Prepare regular reporting and analysis for local benefits
Managing implementation and development of benefits platforms in Romania
Supporting deployment of local and global benefits platforms with issuers
Reviewing issuers’ value proposition and support Account Managers in proposing enhanced value proposition to issuers on both consumer and commercial segments.
Cooperating with the teams across markets towards developing and delivering scalable solutions in the SEE countries.
Bring your deep knowledge of products, services or platform capabilities to a solution-selling environment
Enable new capabilities in the market with a broad scope covering multiple cardholder segments (credit/debit/prepaid, Mass Affluent, Premium, SME, Corporate) and multiple value added topics such as Benefits, Loyalty, Engagement, UX, partnership development

Fulltime

General Manager of Premium - Acrisure Stadium

The General Manager of Premium is responsible for planning and leading the premi...

Location

United States , Pittsburgh

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

5-7+ years of food service management experience working in premium services
Must have availability to work event-based hours including evening, weekend, and potentially holiday hours
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
Meaningful experience in service industry, contract services, or hospitality environment
Proven ability leading through other managers
Experience in creating and managing a department budget, financial controls and analysis
Experience crafting product sales strategies and implementing operational programs and initiatives

Job Responsibility

Coordinate total premium operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration
Be responsible for all aspects of preparation, service, and cleanup for multiple premium operations
Develop and implement premium dining solutions to meet customers’ needs
Develop and maintain effective client and customer rapport
Develop and implement annual comprehensive marketing plan for premiums services, including but not limited to collateral, sales strategies, and marketing budgets
Establish and implement service and presentation standards for all premium operations, implement processes to ensure compliance and consistency
Implement new services to support base business growth and client retentions
Stay ahead of and advise clients, customers and staff on current premium dining trends and products
Facilitate the delivery of prepared food built from banquet event orders
Participate in sales process and negotiations of contracts and assist clients in planning special events

Fulltime

Business Development Manager

Our client, a respected and established business going through an exciting perio...

Location

United Kingdom , Kent

Salary:

45000.00 GBP / Year

The People Co.

Expiration Date

Until further notice

Requirements

Minimum of 5 years’ experience in a business development or sales role, with a proven track record of securing and managing high-value accounts
Experience within premium B2B sales — ideally within the food, drink, or private-label sector
Strong negotiation, presentation, and influencing skills with the ability to engage senior stakeholders
Proactive, results-driven, and confident with exceptional problem-solving and organisational abilities
Experienced in managing complex projects and multiple priorities to tight deadlines
Excellent communication and interpersonal skills, with a professional and approachable manner
Strong computer literacy, attention to detail, and analytical capability
Full, clean driving licence and eligibility to work in the UK
Positive attitude, enthusiastic approach, and a passion for driving business growth

Job Responsibility

Research and identify new markets, trends, and customers to generate new business opportunities
Lead the entire sales process from prospecting, proposal development, and negotiation through to contract completion
Conduct detailed market and competitor analysis to identify untapped opportunities and position the company’s white-label offering effectively
Produce accurate sales forecasts and manage the sales pipeline to meet financial targets
Generate leads through cold calling, networking, and participation at trade shows and industry events
Take full project management ownership of the concept-to-launch process, working cross-functionally with NPD, Operations, and Supply Chain teams
Align commercial initiatives with product development and operational capabilities
Analyse sales performance and provide data-driven insights to senior management
Develop and nurture long-term relationships with key accounts and prospective clients
Prepare and deliver compelling client presentations and proposals

What we offer

25 Days Holiday (+ Bank Holidays)
Enhanced Pension Scheme (8% company contribution)
Employee Assistance Programme

Division Manager of Premium

The Division Manager of Premium at Oracle Park will oversee operations of Gotham...

Location

United States , San Francisco

Salary:

120000.00 - 140000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, or Business Management
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
Meaningful experience in service industry, contract services, or hospitality environment
Proven ability leading through other managers
Experience in creating and managing a department budget, financial controls and analysis
Experience crafting product sales strategies and implementing operational programs and initiatives
Ability to work an event based schedule which will include evenings, weekends and holidays

Job Responsibility

Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Senior Manager Consumer Fixed Products

The Senior Manager Fixed & Home Segment leads the strategy, development, and com...

Location

Congo, the Democratic Republic of the , Kinshasa

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, Telecommunications, Engineering, or related field
master’s preferred
Strong proficiency in strategic planning, financial modelling, and data analytics (Excel, BI tools)
In-depth knowledge of fixed broadband technologies (FTTH, FWA), home networking, and customer experience management
8+ years in product management or commercial roles within telecom or technology sectors, with at least 3 years in fixed broadband
Demonstrated track record in managing fixed service portfolios, driving subscriber growth, and achieving financial targets
Experience leading cross-functional teams and managing key stakeholder relationships
Strategic thinker with strong commercial acumen and customer focus
Influential leader capable of driving alignment and motivating diverse teams
Excellent communication and negotiation skills

Job Responsibility

Define and execute the FTTH and FWA product roadmap, including tiered service packages (Basic, Standard, Premium) and value-added bundles
Develop multi-year growth plans aligned with network expansion targets, ensuring geographical coverage
Lead lifecycle management: new product launches, performance reviews, portfolio rationalization, and end-of-life decisions
Formulate pricing frameworks based on cost-to-serve, competitive benchmarks, and customer willingness-to-pay, ensuring margin optimization
Design promotional strategies (e.g., installation incentives, bundled device offers, loyalty rewards) in collaboration with Marketing and Loyalty teams
Oversee commercial negotiations with equipment suppliers, installation partners, and value-added service providers (e.g., streaming, security solutions)
Establish and track KPIs: subscriber net additions, ARPU, churn, installation lead times, average throughput, and NPS
Drive use of analytics platforms to segment the customer base, identify upsell opportunities, and forecast demand
Prepare and present monthly and quarterly business reviews, highlighting performance trends, risks, and opportunities
Partner with Network Planning & Engineering to align product offerings with infrastructure capabilities, rollout schedules, and SLA requirements

Fulltime

New

Assistant Manager (General Insurance Team Lead - Agency Channel & Business Development)

In this role, you will lead an operational and growth-focused team within the ge...

Location

Singapore , Singapore

Salary:

Not provided

Randstad

Expiration Date

August 08, 2026

Requirements

Diploma or Degree in Business, Finance, Insurance, or a related discipline
Minimum of 5 years of working experience within the general insurance sector, including exposure to business development and agency channel management
Possession of the Certificate in General Insurance (CGI)
Technical understanding of commercial and industrial underwriting guidelines, market analysis, and distribution strategies
Effective communication skills alongside collaborative interpersonal capabilities

Job Responsibility

Leading an operational and growth-focused team within the general insurance segment to drive technical proficiency, business development, and service excellence across the agency distribution channel
Overseeing daily workflows, implementing market expansion strategies, ensuring adherence to underwriting standards, and guiding team in optimizing service quality for agency partners and corporate clients
Supervising, coaching, and guiding team members to achieve individual operational metrics and collective production targets
Identifying and executing strategic growth opportunities across general insurance lines to achieve premium targets and expand market share
Cultivating and maintaining relationships with agency partners and corporate clients to drive account retention and new business acquisition
Evaluating and underwriting commercial and industrial risks within delegated authority limits in strict alignment with guidelines and treaty terms
Formulating competitive quotations, reviewing renewal terms, and escalating complex risks exceeding established authority boundaries to the underwriting committee
Reviewing competitor activities and market trends to identify growth areas, adjust commercial strategies, and support risk assessment

Fulltime

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Manager, Business Analysis - Premium Products & Experiences

Job Description

Job Responsibility

Requirements

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What we offer

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