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The Business Manager – ADW plays a critical leadership role in driving growth, expanding vendor partnerships, and strengthening customer relationships—most notably with Costco. This position blends strategic selling, financial accountability, and cross‑functional collaboration to deliver results for both ADW and its clients.
Job Responsibility:
Partner closely with the Director and Vice President, ADW, as well as vendor and customer stakeholders, to drive sales growth and execute shared business objectives
Own and manage an annual sales budget exceeding $25M, with full accountability for revenue performance, financial outcomes, and sales support activities
Serve as a trusted advisor and category expert, maintaining deep knowledge of vendor products, programs, category dynamics, and industry trends
Develop and execute business strategies aligned with Costco buyer and regional goals, ensuring ADW initiatives complement and support buyer objectives
Aggressively pursue new business opportunities with both existing and prospective vendors, including participation in trade shows and new item development initiatives
Collaborate with vendors on packaging, pricing, formulation, and innovation, creating items specifically tailored for Costco’s customer and operational needs
Lead new item development and launches, working cross‑functionally to bring innovative, market‑relevant products to Costco shelves
Provide buyers with timely market intelligence, including category trends, competitive insights, and industry developments to maximize vendor potential
Manage demo, endcap, and other marketing investments, analyzing performance to ensure optimal return and sales impact
Conduct product sample cuttings, ensuring adherence to food safety standards and alignment with client and customer expectations
Perform plant audits and inspections, verifying compliance with Costco food safety, quality, and social responsibility standards
Resolve operational and political challenges proactively, including issues related to deliveries, quality, packaging, billing, and vendor performance
Communicate consistently with regional peers, sharing insights, challenges, opportunities, and best practices across the organization
Safeguard all confidential and proprietary information, maintaining the highest standards of integrity and professionalism
Support additional business initiatives and projects as assigned
Requirements:
5–7+ years of progressive sales experience, preferably within CPG, including direct experience calling on Costco buyers
Demonstrated success in a sales support, account management, or vendor-facing role within a large retail or wholesale environment
Minimum of 2 years of experience in marketing, project management, or communications, supporting product launches, promotions, or category initiatives
At least 2 years of people management or leadership experience, with the ability to influence cross‑functional teams and external partners
Strong negotiation skills, including strategic planning and tactical execution in high‑stakes selling environments
Advanced analytical and marketing skills, with experience leveraging IRI and/or Nielsen (ACNielsen) data, post‑promotion analysis, and category management insights
Solid financial acumen, including the ability to develop profit and volume strategies, manage budgets, and interpret financial statements
Working knowledge of logistics and supply chain fundamentals, including order processing, inventory management, and distribution methods
Excellent presentation and communication skills, with the ability to prepare and deliver compelling presentations and respond effectively to buyer and stakeholder questions
Deep understanding of the sales process, including contracts, promotions, and client/vendor systems
Proven ability to handle confidential and proprietary information with professionalism and discretion
What we offer:
Flexible scheduling options
Reasonable accommodations for applicants with disabilities