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Job Responsibility:
Serves as manager of professional fee billing
Supervises business office employees, directs billing collection, and cashiering operations, coding and compliance requirements and management of professional receivables
Provides consultation and direction to faculty on proper coding
Manages billing office employees, including hiring, training, evaluating, and performing disciplinary actions as necessary, following department and University guidelines
Monitors and evaluates work of subordinates to ensure adherence to policies and procedures
Develops new policies and procedures for assigned area
Manages and monitors billing office operations, including charge entry, billing and collecting from patients and third party payors, posting of payments, and reporting of results
Manages receivables and ensures appropriate follow up on accounts by collections staff
In collaboration with administrator, develops strategic initiatives related to billing functions
Actively participates in URMC initiatives ,including evaluating opportunities for continued billing efficiency and best practice recommendations
Serves as department liaison to other University departments and groups on matters related to business functions
May provide consultation and direction to faculty on proper coding
May develop ongoing physician education program for coding, documentation, and billing efficiency
May work directly with faculty and/or compliance staff to ensure all billing is compliant with internal and external regulations
Establishes and maintains good working relationships with third party payor representatives
Serves as the primary contact for the department to such payors
Safeguards University assets, such as cash and receivables, by implementing appropriate internal control mechanisms
Periodically reviews internal control
Maintains thorough knowledge of charges, services, fees, allowances, and coding requirements for multiple specialties to ensure all billings and payments are accurate and reimbursement is maximized
Provides periodic written reports and analysis to Faculty and Administrator to clearly present the results of billing operations and the status of receivables for multiple specialties
Other duties as assigned
Requirements:
Bachelor's degree and 3 years of related relevant experience in business office operations, consulting or auditing required
Or equivalent combination of education and experience