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University of Rochester Logo University of Rochester · Finance

Manager, Billing

United States of America, Remote Work - New York, Albany 59280.00 - 77085.00 USD / Year · Job Posted February 20, 2026
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Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

  • Serves as manager of professional fee billing
  • Supervises business office employees, directs billing collection, and cashiering operations, coding and compliance requirements and management of professional receivables
  • Provides consultation and direction to faculty on proper coding
  • Manages billing office employees, including hiring, training, evaluating, and performing disciplinary actions as necessary, following department and University guidelines
  • Monitors and evaluates work of subordinates to ensure adherence to policies and procedures
  • Develops new policies and procedures for assigned area
  • Manages and monitors billing office operations, including charge entry, billing and collecting from patients and third party payors, posting of payments, and reporting of results
  • Manages receivables and ensures appropriate follow up on accounts by collections staff
  • In collaboration with administrator, develops strategic initiatives related to billing functions
  • Actively participates in URMC initiatives ,including evaluating opportunities for continued billing efficiency and best practice recommendations
  • Serves as department liaison to other University departments and groups on matters related to business functions
  • May provide consultation and direction to faculty on proper coding
  • May develop ongoing physician education program for coding, documentation, and billing efficiency
  • May work directly with faculty and/or compliance staff to ensure all billing is compliant with internal and external regulations
  • Establishes and maintains good working relationships with third party payor representatives
  • Serves as the primary contact for the department to such payors
  • Safeguards University assets, such as cash and receivables, by implementing appropriate internal control mechanisms
  • Periodically reviews internal control
  • Maintains thorough knowledge of charges, services, fees, allowances, and coding requirements for multiple specialties to ensure all billings and payments are accurate and reimbursement is maximized
  • Provides periodic written reports and analysis to Faculty and Administrator to clearly present the results of billing operations and the status of receivables for multiple specialties
  • Other duties as assigned

Requirements

  • Bachelor's degree and 3 years of related relevant experience in business office operations, consulting or auditing required
  • Or equivalent combination of education and experience
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