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Amex Logo Amex · Human Resources

Manager, Benefits

United States, New York 89250.00 - 150250.00 USD / Year · Job Posted January 08, 2026
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Job Description

The Manager, Benefits will work on the Global Well-being and Benefits team in Colleague Total Rewards and Well-being (CTRW). This person is a key contributor in designing, implementing, and evaluating programs while collaborating with internal and external stakeholders to enhance employee benefits and policy offerings. The successful candidate will possess thought leadership, strategic thinking, communication, and a track record of success leading strategic and complex benefits programs.

Job Responsibility

  • Oversee strategic projects for the benefits team within the organization, including leave of absence and policy strategy
  • Serve as key contributor to manage and execute on a range of complex initiatives and projects
  • Co-create health and well-being plan design and strategy, including health and welfare benefits, prescription drug plan, and leave of absence
  • Evaluate benefits data to develop insights, make recommendations, create solutions and drive continuous improvement with measurable outcomes
  • develop regular reports on program status and results
  • Project lead for various benefits to lead the team through all phases of design, development, communication, and implementation, ensuring key milestones are achieved on target
  • Act as a center of expertise for team members, stakeholders and other colleagues across regarding benefit programs and practices
  • Remain knowledgeable and up-to-date regarding relevant regulations and market trends
  • Stay current with industry best practices and legislative changes to ensure programs are effective and compliant
  • Partner with internal stakeholders, such as CEG (Human Resources), legal, operations and management, and external partners
  • create strong relationships to support the successful review and implementation of programs

Requirements

  • Minimum of 5 years’ industry experience in corporate benefits and/or benefits consulting, including benefits strategy, policy management, financial management and vendor oversight
  • Bachelor’s degree in Human Resources discipline or strong background in strategic benefits leadership
  • Proven project management expertise and a demonstrated ability to manage priorities effectively while driving results
  • Strong understanding of the key drivers of benefit plan design development and program changes in current market environment
  • Experience managing health and welfare, well-being and retirement benefits, including strategy, program delivery and vendor management
  • Experience managing pharmacy benefits, including coalition partnerships, strategy, and vendor management
  • Strong analytical and problem-solving skills, with the ability to identify trends and develop improvement plans
  • Ability to handle escalations and resolve issues in a timely and effective manner
  • Sound judgement in safeguarding confidential and sensitive information
  • Strong background in process improvement, operations, legislation, and vendor management
  • Significant experience in project management, with superior organization and planning skills and keen attention to detail
  • Ability to work independently and collaboratively to identify and pursue strategic business objectives
  • Excellent communication and presentation skills including technology tools such as Excel and PowerPoint
  • This role is hybrid and required to be based out of the New York office

What we offer

  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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