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SiriusXM Logo SiriusXM · Human Resources

Manager, Benefits Operations and Compliance

United States, Washington Employment contract 103000.00 - 137800.00 USD / Year · Job Posted May 17, 2026
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Job Description

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day. SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

Job Responsibility

  • Own the annual operating cycle for assigned benefits programs (e.g., medical, dental, vision, life, disability, and retirement), including contract renewals, plan changes, and vendor coordination
  • Conduct benefits analyses (cost, utilization, engagement/satisfaction, and competitive benchmarking) to identify opportunities for plan improvements, cost containment, and employee experience enhancements, present findings and recommendations to stakeholders
  • Coordinate vendor selection activities and ongoing vendor management for assigned programs (RFP support, contract renewals support, service issue resolution, and performance monitoring)
  • Support compliance for benefit programs by maintaining documentation, tracking regulatory changes (ERISA, ACA, HIPAA, COBRA), and partnering with Legal/HR on implementation of required updates
  • Support internal and external audits by preparing materials, responding to requests, and tracking remediation actions to closure
  • Build and maintain dashboards and recurring reports for benefits KPIs (participation, utilization, claims trends where available, vendor performance, and employee feedback) and provide insights to inform decisions
  • Lead discrete benefits projects end-to-end (e.g., vendor transitions, process improvements, communications refreshes, or system enhancements), including timelines, risks, testing, and change communications
  • Directly responsible for assigned benefits programs, driving decision-ready recommendations on plan design tradeoffs, vendor performance actions, and cost/experience improvements
  • Lead cross-functional workstreams (HR, Legal, Finance, People Ops, and vendors) through renewals and open enrollment milestones, ensuring dependencies, risks, and decisions are surfaced and closed on time
  • Develop and maintain vendor scorecards (SLAs, responsiveness, quality, participant experience) and run recurring performance reviews to drive measurable improvements
  • Mentor and guide less-experienced team members and partners on benefits operations practices, compliance requirements, and vendor management routines
  • Own and maintain a compliance and audit readiness calendar for assigned programs (documentation, controls, testing evidence), coordinating inputs and follow-through across stakeholders

Requirements

  • 5+ years of experience in benefits, total rewards, or HR operations, including hands-on program administration and vendor partnership
  • Bachelor's degree in Human Resources, Business Administration, Finance, or a related field (or equivalent practical experience)
  • Strong experience in benefits administration and plan operations, including renewals, open enrollment support, and vendor coordination
  • Working knowledge of key benefits regulations and compliance practices (ERISA, ACA, HIPAA, COBRA) and ability to partner effectively with Legal and HR on compliance execution
  • Proficiency with benefits administration systems and HRIS platforms (e.g., Workday, Benefitsolver, or similar), including requirements gathering and UAT/testing support
  • Strong analytical skills and comfort working with data (Excel
  • experience with AI and Tableau/Power BI a plus) to develop insights and recommendations
  • Clear communication skills for both technical and non-technical audiences
  • ability to translate benefits concepts into employee-friendly and stakeholder-ready outputs
  • Strong project management fundamentals (planning, prioritization, risk tracking) with ability to execute independently and escalate appropriately
  • Demonstrated ability to influence stakeholders using data-driven insights, translating analyses into clear recommendations and action plans
  • Benefits program administration and renewals
  • Vendor management and issue resolution
  • Benefits compliance support and audit readiness
  • Benefits systems configuration support and UAT/testing
  • Data analysis, KPI reporting, and benchmarking
  • Stakeholder management and cross-functional collaboration
  • Project management and change communications
  • Experience with automation and/or AI tools such as chatGPT, Gemini, etc
  • Must have legal right to work in the U.S.

Nice to have

Experience with automation and/or AI tools such as chatGPT, Gemini, etc

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