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We are looking for an experienced Manager - Benefits and Retirement to lead the strategy, administration, and continuous improvement of employee benefit and retirement programs in Detroit, Michigan. This role oversees program design, vendor partnerships, compliance, and team operations while ensuring offerings remain competitive, cost-conscious, and aligned with organizational objectives. The ideal candidate brings deep expertise in benefits management, retirement administration, and regulatory oversight, along with the ability to guide cross-functional decisions and support employees through complex programs.
Job Responsibility:
Direct the planning, execution, and day-to-day leadership of benefit and retirement offerings, ensuring effective service delivery across health, welfare, savings, and insurance programs
Supervise team members and operational workflows related to benefits and retirement administration, setting priorities and maintaining high standards for accuracy and responsiveness
Lead relationships with carriers, administrators, brokers, and other external partners, while reviewing agreements and coordinating contract-related actions through internal approval channels
Partner with purchasing, legal, and external advisors to assess vendor proposals, facilitate evaluations, and recommend selections that support value, compliance, and program quality
Oversee retirement plan administration, including enrollments, contributions, and transaction processing, to ensure records are completed correctly and within required timelines
Perform periodic reviews of retirement data such as eligibility, vesting, and contribution activity, resolving discrepancies and strengthening data integrity controls
Guide the development and annual administration of employee benefits programs, including policy updates, open enrollment execution, and ongoing program maintenance
Evaluate renewal rates, plan structures, and utilization trends, then present recommendations on program changes, carrier options, and cost management strategies to leadership
Administer leave and accommodation processes in accordance with applicable federal and state requirements, and support return-to-work coordination with leaders and organizational partners
Monitor legal and regulatory obligations, prepare employee communications and required notices, and collaborate with risk management on workers' compensation matters and benefit usage trends
Requirements:
10+ years of experience managing employee benefits, retirement programs, or closely related compensation and benefits functions
Demonstrated expertise in benefits analysis, plan design, benefits coordination, and overall benefit program administration
Strong knowledge of employee benefit and retirement regulations, including compliance requirements affecting leave, disclosures, and plan governance
Experience leading vendor management activities, including proposal review, contract coordination, and performance oversight
Proven ability to analyze program costs, renewal data, and employee usage trends to support informed recommendations
Background supervising staff and managing operational processes within a benefits or human resources environment
Excellent communication skills with the ability to explain complex program details, policy changes, and compliance information clearly to varied audiences