Manager, Behavioral Health

• Provide operational oversight of outpatient behavioral health support functions, including scheduling, referrals, verifications, claims, and special services
• Lead and develop a team of supervisors and administrative professionals (20–25 team members)
• Manage day-to-day workflows to ensure timely patient access and service excellence
• Monitor volumes, productivity, and access metrics
• identify trends and implement process improvements
• Address performance, attendance, and employee relations matters in partnership with Human Resources
• Collaborate with clinical, operational, IT, and administrative stakeholders to optimize patient access and front-end processes
• Partner with leadership on hiring, onboarding, performance reviews, and ongoing staff training and development
• Foster a culture of accountability, engagement, and continuous improvement

• High School Diploma/GED
• Over 5 years Relevant equivalent experience in lieu of education
• 3-5 Years Managerial Experience Required

Bachelor's Degree