CrawlJobs Logo

Manager - Automation Architecture

ericsson.com Logo

Ericsson

Location Icon

Location:
India , Noida

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Service Architecture is responsible for designing and enabling end-to-end autonomous operations by leveraging Automation, Analytics, and AI/ML (AAA) capabilities. The role focuses on creating scalable architectures, driving automation-led efficiencies in service delivery and enabling intelligent decision-making using advanced analytics and AI solutions. The position contributes to improved operational performance by streamlining workflows, implementing intelligent automation, and enabling data-driven service management across Ericsson and customer environments.

Job Responsibility:

  • Design and develop robust, scalable architectures for automation, analytics, and AI/ML solutions that address evolving operational requirements for Ericsson and its customers
  • Drive end-to-end autonomous operations use cases using AAA capabilities by co-creating customized solutions that deliver measurable value and differentiation
  • Lead the development, deployment, and lifecycle management of automation solutions and actuations generated from AI/ML models (Insite), aligned with BCSS MSN strategy
  • Define and optimize end-to-end service flows to improve operational efficiency and service delivery outcomes
  • Develop scalable, modular, and reusable architecture designs that support high velocity delivery and align with End-to-End Operations (EOE) objectives
  • Design, develop, and deploy BPMS workflows across contracts to drive operational efficiencies
  • Ensure demands across Automation, Analytics, and AI domains are handled consistently with high accuracy, agility, and delivery speed
  • Contribute to pre-sales engagements and solution design to strengthen Ericsson’s competitive positioning
  • Provide thought leadership by identifying industry trends, best practices, and innovative approaches in automation and AI-driven operations
  • Ensure availability of EOE guidelines, work instructions, and operational documentation to support delivery teams
  • Ensure compliance with local policies including security, trade, travel, and occupational health & safety guidelines
  • Promote Environmental, Health, and Safety (EHS) awareness and compliance across the responsible unit

Requirements:

  • Bachelor’s degree in Engineering (ECE/CSE/IT) or equivalent
  • MBA preferred
  • Minimum 8+ years of management experience in a Managed Services environment
  • Proven leadership experience in Automation, Analytics, and AI/ML solution design, development, deployment, and lifecycle management
  • Prior Line Management experience with L1 certification is mandatory
  • Experience in resource planning, team management, and budget management
  • Strong understanding of Service Management operations and processes
  • Hands-on experience with MS tools portfolio such as Enable, MATE, RPA, and other in-house automation tools
  • Proficiency in SQL, SQL Server, GCP, BigQuery, Power BI, Tableau, and data analytics platforms
  • Knowledge of AI/ML technologies including actuations, LLMs, and Generative AI applications
  • Experience with Service Management processes including Event Management, Incident Management, Smart Problem Management, Preventive Maintenance, Service Continuity, and FSO
  • Strong leadership and change management capabilities
  • Customer-focused with a consultative and business-oriented approach
  • Effective interpersonal and conflict management skills
  • Results-driven with the ability to motivate and lead teams toward achieving strategic goals

Additional Information:

Job Posted:
March 24, 2026

Icon
Ericsson - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager - Automation Architecture

Sr. Architect - Proposal Tools, Automation & Vendor Management

The Sr. Architect plays a crucial role in driving business growth by managing pr...
Location
Location
United States , Overland Park, KS; Frisco, TX; Bellevue, WA
Salary
Salary:
95600.00 - 172500.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in bid management, proposal automation or procurement technology
  • Advanced proficiency in MSOffice Suite, proposal automation tools and content management systems, and design tools
  • A bachelor’s degree in marketing, communications, business or a related discipline is preferred, but a combination of education and experience is just as valuable
  • Strong understanding of RFx processes, and proficiency in bid management software and automation tools (e.g., Loopio, Qvidian, Responsive) and CRM (e.g., Salesforce) platforms
  • Experience with API integrations and workflow automation using tools like Power Automate
  • Familiarity with AI-driven proposal writing tools and workflow automation solutions
Job Responsibility
Job Responsibility
  • Software Tools & Technology Management
  • Proposal Automation & Solution Architecture
  • Vendor & Stakeholder Management
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Senior Group Product Manager - Automation

As a Senior Group Product Manager, you’ll own the strategy and execution for Atl...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years in product management, with 5+ years of people management experience with leadership and development of managers and ICs
  • Experience building large-scale Platforms, working in the B2B SaaS space serving Enterprise customers
  • Ideally but not necessary around Automation
  • A track record for defining and executing Platform strategies that create business and customer value
  • Ability to quantitatively and qualitatively understand complex problems, prioritize business and customer needs
  • Excel in an environment where the topics and tasks are varied and you have to move quickly and learn fast
  • A passion for raising the product craft bar and driving best practices throughout the company
  • Experience developing a multi-year strategy and roadmap, gaining buy-in to executive leadership, and rallying a cross-functional team
  • Success in developing, mentoring and growing other Product Managers
  • True customer obsession – you go out of your way to talk to customers and solve their problems
Job Responsibility
Job Responsibility
  • Develop product strategy across multiple teams on a multi-year time horizon considering technical execution, GTM tactics, and business upside
  • Align partner teams and senior leaders with your product strategy, while incorporating feedback and ultimately driving partner team commitment to your roadmap
  • Coach and mentor product managers to build their skills in systems thinking, strategic decision-making, and effective communication
  • Prioritize for the fastest path to high impact balancing the needs of our users with those of the business and clearly communicating the rationale behind your decisions
  • You embody the art and science of product management within the Global Experience team by setting the bar for “what good looks like”
What we offer
What we offer
  • health coverage, paid volunteer days, wellness resources
  • Fulltime
Read More
Arrow Right

Product Manager, AI & Automation

Lead the charge in infusing AI, automation, and advanced integration capabilitie...
Location
Location
United States , New York City; San Francisco
Salary
Salary:
240000.00 - 339900.00 USD / Year
airtable.com Logo
Airtable
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of product management experience
  • Significant experience with AI/ML-powered products, automation platforms, integration services, or developer platforms within a SaaS environment
  • Familiarity with Airtable, low-code/no-code platforms, and productivity tools is highly preferred
  • Deep understanding of AI/ML and LLMs, and their practical applications
  • Solid grasp of software development processes, API design, system architecture, and the technical underpinnings of AI/ML systems and integration technologies
  • Proven ability to develop and articulate a clear product strategy
  • A genuine empathy for users
  • Excellent written and verbal communication skills
  • Strong analytical skills with experience in A/B testing and data analysis
  • A proactive, self-starter mentality with a track record of taking ownership
Job Responsibility
Job Responsibility
  • Create 10x AI-Powered Solutions
  • Pioneer revolutionary intelligent workflows and automations
  • Drive with a GM Mentality from Vision to Market
  • Own the complete AI, automation, and integration strategy
  • Immerse Yourself with Customers & Partners
  • Engage directly with users
  • Lead Technical Exploration
  • Build rapid prototypes and experimental features
  • Build Platform & Ecosystem Capabilities
  • Design AI and automation capabilities that are powerful, extensible, and integrate seamlessly
What we offer
What we offer
  • Benefits
  • Restricted stock units
  • Incentive compensation
  • Fulltime
Read More
Arrow Right

Engineering Manager – Order Management

At Ingka Group, we are transforming the majority of our digital landscape to sup...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • To be resilient and empathetic in the face of the challenge of doing open heart surgery on the IKEA business – transforming our current landscape into something for the next evolution of IKEA
  • To enjoy building your teams with a DevOps mentality to develop new, scalable, enterprise technology, able to run our global operations 24/7
  • We believe you have a relentless passion and vision for meeting the customer promise. Motivating engineers to be outcome focused and innovate/learn to solve business problems
  • That you are passionate about our vision values - values like togetherness, simplicity and lead by example are all a natural part of your everyday working life at IKEA. As a person you have great willpower and the ability to create enthusiasm around you, to dare challenge conventions and make mistakes
  • That you have a minimum of three years’ experience as an engineering manager with a track record of building teams at pace and still creating happy and focused teams
  • BS/MS in Computer Science or a related technical field
  • 12+ years of experience in software development, technology architecture, and/or IT service delivery
  • To have learnt the lessons and can inspire others to why the following practices are important to move towards: Version control of every component / Deployment automation / Continuous integration / Trunk-based development / Test automation / Test data management / Shift left on security / Loosely coupled architecture / Empowered Teams / Proactive monitoring
  • To bring your whole self to work and have fun building a better everyday life for the many.
Job Responsibility
Job Responsibility
  • Build and run the technology that underpins our global business. Across 377 stores, 40+ fulfilment centers, Click & Collect solutions, Final mile delivery and services like installation in our customers’ homes
  • Create a new IKEA, by building the capability to dynamically flex fulfilment across all our network, buildings, transport and partners - responding to situations like COVID-19 pandemic in near real time to meet our customers' needs and minimizing impact on the planet
  • Transform the current landscape into a modern technology stack which will enable us to test and learn quickly to meet our customers' demands & provide a highly available, resilient & secure service.
  • Fulltime
Read More
Arrow Right

RPA Delivery Manager

We are seeking an experienced RPA Delivery Manager at the Associate Director lev...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
genzeon.com Logo
Genzeon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of IT experience
  • 8+ years in RPA/Automation delivery management
  • 5+ years in senior leadership roles managing teams of 40+ people
  • Proven track record of scaling CoE organizations
  • Experience managing $5M+ automation budgets
  • Deep understanding of multiple RPA platforms (UiPath, Automation Anywhere, Blue Prism, Power Automate)
  • Strong knowledge of automation architecture patterns, governance frameworks, and security models
  • Experience with healthcare automation use cases
  • Understanding of HIPAA, HITECH, and healthcare compliance requirements
  • Familiarity with AI/ML technologies, IDP, NLP, and intelligent automation
Job Responsibility
Job Responsibility
  • Lead end-to-end delivery of complex, multi-workstream RPA/automation programs
  • Manage portfolio of 15-25+ automation projects simultaneously
  • Establish and maintain program governance frameworks
  • Drive agile delivery methodologies
  • Manage relationships with C-level stakeholders, business sponsors, and external vendors
  • Build, scale, and mature the automation CoE
  • Develop and execute 3-year automation roadmap
  • Establish CoE operating model
  • Create and maintain automation pipeline with 100+ identified opportunities
  • Drive change management initiatives
Read More
Arrow Right

Senior Vice President - Control Automation Lead

The AIM COO Control Automation Engagement Lead will provide strategic leadership...
Location
Location
India , Haryana
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's degree in Information Technology, Information Systems, Computer Applications, Engineering, or a related quantitative field from a premier institution
  • 15+ years of progressive experience in technology, automation, or risk & control domains, with at least 8-10 years in a senior leadership role managing large, complex offshore engagements or global programs
  • Experience in a global financial services organization in the Risk & Control areas
  • Proven track record of successfully delivering large-scale automation initiatives with significant business impact
  • Extensive experience with modern control automation tools and platforms (e.g., Appian, Xceptor, Tableau, UiPath, Automation Anywhere)
  • Deep understanding of banking products, financial regulations, risk management frameworks (e.g., MCA, Inherent Risk), and audit processes
  • Exceptional leadership, communication, and interpersonal skills, with a demonstrated ability to influence and collaborate effectively with C-level executives and diverse global stakeholders
  • Strong analytical and strategic thinking capabilities, with the ability to translate complex business problems into actionable automation strategies
Job Responsibility
Job Responsibility
  • Define, champion, and execute the strategic vision and roadmap for the offshore Control Automation engagement, ensuring alignment with Citi's global automation and risk management objectives
  • Responsible for end-to-end delivery of control automation projects, overseeing the entire Control Automation life cycle from requirement management to implementation with focus on quality and speed to market
  • Drive insourcing of work from vendors and contribute to cost optimization and knowledge retention
  • Oversee the entire portfolio of offshore control automation programs and projects, ensuring successful delivery, adherence to financial targets, and maximization of value across diverse business functions
  • Cultivate and maintain robust relationships with senior executives across business, risk, audit, and technology functions, acting as the primary point of contact for the offshore engagement
  • Drive seamless collaboration and integration between offshore teams and global stakeholders, ensuring effective knowledge transfer, shared best practices, and consistent application of automation standards
  • Lead, mentor, and develop a large, multi-disciplinary team of control automation professionals, fostering a culture of innovation, continuous improvement, high performance, and talent retention within the offshore center
  • Spearhead the evaluation, adoption, and scaling of emerging technologies (e.g., advanced AI/ML, process mining, new automation platforms) to continuously enhance control automation capabilities and drive efficiency
  • Establish and enforce robust operational governance frameworks, ensuring optimal process efficiency, adherence to quality standards, compliance with regulatory requirements, and effective risk management for all offshore automation activities
  • Provide executive oversight on the architectural design and scalability of automation solutions, ensuring they are robust, reusable, and capable of addressing complex enterprise-wide control challenges
What we offer
What we offer
  • Top benefits offered to global workforce, designed to support well-being, growth and work-life balance
  • Fulltime
Read More
Arrow Right

IT Application Manager

Leading the administration, optimization, and integration of our CRM and marketi...
Location
Location
United States , Batesville
Salary
Salary:
120000.00 - 150000.00 USD / Year
batesville.com Logo
Batesville Canada ULC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in a technical field such as Information Systems, Computer Science, or other related field of study
  • Minimum of seven years related experience and/or training
  • or equivalent combination of education and experience
  • Advanced knowledge of CRM system design, implementation, support, administration and associated application integrations for at least one enterprise level CRM & Marketing Automation platform (Oracle Sales Cloud, HubSpot, Salesforce, etc.)
  • Experience in Development of Custom applications, Workflows, and Validation rules, and ability to work independently to resolve Technical CRM Issues
  • Experience using project management toolsets such as Jira and working in an agile project framework
  • Experience working with version control tools such as Github to maintain custom code and workflow capabilities
  • Clear understanding of the System Development Life Cycles and data quality principles including requirements gathering, system design, and implementation
  • Intermediate knowledge of relational database architecture and tools and query concepts including SQL Server, Oracle and general PL/SQL concepts
  • Intermediate Communication skills (written and oral), Organization, and Interpersonal Skills
Job Responsibility
Job Responsibility
  • Evaluate current state of CRM & Marketing Automation Platform (MAP) for business need and make recommendations on enhancement and/or migration strategy
  • Administer and maintain CRM and Marketing Automation Platform environments
  • Serve as the primary point of contact for CRM and marketing automation support, ensuring system integrity, data quality, and user access controls
  • Monitor platform performance and implement enhancements
  • Monitor CRM usage and performance, recommending enhancements and best practices
  • Design, develop, and maintain integrations between Batesville CRM, MAP, and other business systems (e.g., ERP, analytics platforms)
  • Ensure accurate data flow and synchronization across platforms
  • Support excellence of delivery and data governance by ensuring adequate QA & alerting processes are implemented
  • Develop and maintain technology systems that help enable Batesville’s sales and marketing teams.
  • Design, develop and manage automated workflows that enable marketing performance.
What we offer
What we offer
  • Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
  • Generous 401K Matching Program
  • Paid time off
  • Opportunities for development and advancement
  • Performance-based bonuses or other forms of incentive compensation
  • Fulltime
Read More
Arrow Right

Staff IT Automation Engineer

As a Staff IT Automation Engineer, you will be a technical leader responsible fo...
Location
Location
United States , San Francisco
Salary
Salary:
205000.00 - 240000.00 USD / Year
abridge.com Logo
Abridge
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10 years of experience in IT Engineering, IT Apps Development or DevOps
  • At least 5 years dedicated to developing large-scale, enterprise environments where services were automated
  • Deep hands-on experience automating complex operations and governance across major enterprise platforms, including GCP, AWS, and/or Azure
  • Deep hands-on experience with MacOS and iOS
  • Highly proficient in at least one modern programming language, with a strong preference for Python for backend logic and automation scripting
  • Demonstrated experience automating core IT Service Management (ITSM) functions
  • Proven, deep experience working directly with a variety of technical interfaces, including robust utilization of APIs and querying and managing various databases
  • Extensive experience designing, deploying, and managing centralized automation platforms
  • Demonstrated ability to dissect complex, cross-functional business problems and translate them into simple, maintainable, and highly efficient code-based solutions
  • Be able to communicate effectively and build confidence across a wide variety of audiences
Job Responsibility
Job Responsibility
  • SaaS Ecosystem Automation: Lead the architectural design and implementation of automated workflows that provision, de-provision, and manage users and licenses across the organization's critical SaaS ecosystem
  • Workflow Automation: Develop scalable, resilient workflow automation solutions to streamline critical business processes
  • Asset Management Automation: Design and implement solutions for the automated lifecycle management of various endpoints and assets
  • API and Integration Development: Serve as the subject matter expert for integrating disparate systems by building robust, fault-tolerant connections using APIs and event-driven architectures
  • Identity and Access Management (IAM): Drive automation within the IAM infrastructure
  • Enterprise Data Engineering: Drive the architecture and engineering of robust data platforms for IT
  • Technical Leadership: Act as a force multiplier for the team, establishing engineering best practices, leading code reviews, documenting architectures, and mentoring other engineers
What we offer
What we offer
  • Generous Time Off: 14 paid holidays, flexible PTO for salaried employees
  • Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families
  • Generous HSA Contribution
  • Paid Parental Leave
  • Family Forming Benefits
  • 401(k) Matching
  • Personal Device Allowance
  • Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits
  • Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more
  • Mental Health Support
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy