Manager, Audiologists

• Provides audiologic services to patients through consultation, treatment, teaching and direct patient care
• Oversees daily clinical services at multiple ambulatory locations, including development of clinical schedules, management of time requests and cross-coverage, handling of patient complaints/concerns, incident reporting, and direct supervision of junior audiologist staff members
• Performs and interprets special audiological evaluations and tests for patients with complex diagnostic and/or habilitative/rehabilitative problems
• Performs highly specialized hearing aid evaluations, fittings, and counseling
• Serves as a departmental resource and consultant with regard to highly complex patient evaluations and treatment in regard to Cochlear Implant and BAHA patient populations
• Leads audiologist for the Tinnitus/Hyperacusis/Misophonia Management Program
• Carries extensive patient caseload of infant through geriatric populations for a wide variety of diagnostic and rehabilitative audiologic needs
• Manages clinical audiology daily services at primary ambulatory location as assigned and additional sites as needed
• Makes daily decisions regarding staff coverage for multiple clinical audiologists (including time-off requests, disability leaves, and sick calls)
• Directs administrative support staff regarding major changes to clinical coverage schedules/templates
• Communicates work-flow changes, policies, needs, and updates to clinical audiology staff on a regular basis
• Addresses patient complaints, concerns, and triages information to program administrator and/or other leadership as appropriate
• Leads and regularly meets with senior audiologists to review current status of operations, needs, opportunities, and review/implementation of new policies and procedures
• Reviews status of diagnostic equipment and makes recommendations for capital purchases
• Organizes meetings, trainings, and continuing education opportunities as needed to support clinical programming
• Reviews job candidates, performs preliminary interviews, and shares findings with leadership
• Creates interview itinerary and collects candidate feedback from team
• Functions as the direct supervisor of junior audiologists and NYS audiology licensure applicants
• Owns clinical onboarding of new audiologist hires including review of clinical workflows, operations, use of testing equipment, assisting with setup of clinical preference lists and access to department-approved templating materials for clinical documentation
• Reviews audiologic test findings and report documentation for clinical quality control and consistency
• Reviews billing procedures for diagnostic and rehabilitative services including insurance and private-pay populations
• Reviews and guides hearing aid recommendation, ordering, fitting, and required paperwork
• Develops and conducts in-service programs service programs (audiology staff, medical and nursing staff, and external community)
• Completes presentation of educational material at audiology clinical staff meetings as assigned
• Lectures at hospital and community organizations as assigned
• Initiates and participates in ongoing departmental research
• Assists in locating resources for conducting research
• Completes research subjects review board (RSRB) training and certification for on-going departmental participation in human subject research projects
• Other duties as assigned

• Master's degree in Audiology and 5 years of clinical experience in Audiology required
• Certificate of Clinical Competence in Audiology upon hire required
• New York State License in Audiology upon hire required

PhD in Audiology preferred