Manager Audio & Visual Conferencing Managed Services Job at NTT DATA (Bucharest)

Manager Client Delivery - Audio & Visual Conferencing Managed Services

The Manager for Client Delivery in Audio & Visual Conferencing Managed Services ...

Location

Romania , Bucharest

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

8+ years’ experience in AV, collaboration, or workplace technology services
3–5 years in a managed services leadership or service management role
Proven experience delivering AV services in enterprise or global environments
Experience managing distributed teams and third-party vendors
Strong background in SLA-driven service delivery and customer support
Experience operating in ITIL-based service management environments
Bachelor’s degree or equivalent experience in Information Technology, AV / Media Engineering, Business or Service Management
German speaker

Job Responsibility

Own and manage client delivery for AV services, ensuring SLA, KPI, and contract commitments are met
Act as the primary escalation and relationship manager for AV service delivery issues
Coordinate delivery across engineering, operations, security, and governance teams
Lead service review meetings, operational governance forums, and executive updates
Oversee incident, problem, and change management processes for client environments
Manage service onboarding, transitions, and operational readiness for this contract
Drive continual service improvement, automation, and optimisation initiatives
Ensure alignment between client requirements and Audio and Visual Conferencing roadmap changes
Manage risks, dependencies, and service improvement backlogs
Ensure service delivery aligns with security, compliance, and regulatory obligations

Fulltime

New

Client Delivery Manager with German (Audio & Visual Conferencing Services)

NTT DATA is a leading global provider of infrastructure and platform services, p...

Location

Romania , Brasov

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Technology, AV / Media Engineering, Business Management, Service Management, or a related field, or equivalent professional experience
Minimum 10 years of experience in AV, collaboration, workplace technology, or related managed services environments
Minimum 3-5 years of experience in a managed services leadership, client delivery, or service management role
Proven experience delivering AV services in enterprise or global environments
Strong experience managing SLA-driven service delivery, customer support, service governance, and contractual outcomes
Experience managing distributed teams, third-party vendors, internal technical teams, and cross-functional delivery groups
Strong ability to transition services from incumbent providers and establish effective delivery operations, governance, and service structures
Strong understanding of managed services and client delivery operating models
Experience operating in ITIL-based service management environments, including incident, problem, change, release, and continual improvement processes
Understanding of enterprise AV platforms, including Microsoft Teams Rooms, Surface Hub, room booking systems, scheduling systems, and digital signage platforms

Job Responsibility

Owning and managing client delivery for Audio Visual managed services, ensuring SLA, KPI, and contractual commitments are met
Leading the end-to-end delivery, performance, and continuous improvement of AV managed services across enterprise environments
Acting as the primary escalation point and relationship manager for AV service delivery issues
Coordinating delivery across engineering, operations, security, governance, vendor, and client-facing teams to ensure effective service outcomes
Leading service review meetings, operational governance forums, executive updates, and client-facing performance discussions
Overseeing incident, problem, change, and release management processes for client AV environments in line with agreed service models
Managing service onboarding, transitions, and operational readiness activities for the contract
Supporting the transition of services from incumbent providers and establishing effective delivery structures, governance, and operational processes
Driving continual service improvement, automation, optimization, and service maturity initiatives across AV managed services
Ensuring alignment between client requirements, business priorities, and Audio and Visual Conferencing roadmap changes

What we offer

New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Early bird or night owl? Our projects have different working hours to suit your needs
Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
We want you to stay healthy! Enjoy our Private Health Insurance – it's custom-made for you
A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
Make the most of our epic parties or themed events – they're lovingly designed for our people and their families

Internet Services Specialist, Audio Visual

Our technicians enjoy the opportunities to work with innovative and cutting-edge...

Location

United States , Tampa

Salary:

22.90 - 29.77 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
3-5 years of field experience in internet services support is required
2-3 years of customer service or hospitality experience is preferred
Familiarity with Internet services, bandwidth, IP wired and wireless networks, principles of computer hardware and software, webcasting
Preferred Certifications: CompTIA, Cisco CCENT/CCNA/CCDA/CCNP/Wireless specialties and/or other equivalent network and wireless vendors
Technical level 300 Certified
New Encore team members must be certified by their location within 30 days
Internal Candidates must show completion of 50% of hands-on skill verification
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities

Job Responsibility

Manage the overall IT operation, network, and related client facing services at the property level
Maintain the equipment and infrastructure, position and sell the solution, execute events, and provide outstanding internal and external customer service
Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual and internet equipment
Troubleshoot technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Under direction from the property Director and the Area Internet Services Manager, ensure the readiness of the network infrastructure installation and temporary network equipment
Establish and maintain positive working relationships with Internet Service Provider, Network Service Provider, and Hotel IT team
Own the implementation of network configurations and customizations utilizing available self-service tools
Plan and execute established event requirements with the highest levels of customer service

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Training & Development

Fulltime

Audio Visual Technician

We are seeking a full-time, on-site Audio Visual Technician to join our team in ...

Location

United States , Mason

Salary:

Not provided

Smart Offices Smart Homes

Expiration Date

Until further notice

Requirements

Prior experience working with AV systems, including installation, configuration, service, and maintenance
Strong troubleshooting skills and ability to diagnose technical issues in the field
Familiarity with video conferencing systems, displays, projectors, audio systems, and lighting control
Experience with low-voltage wiring standards and installation practices
Ability to read and follow scopes of work, system drawings, and installation instructions
Strong communication skills when working with customers and team members
Good time management, problem-solving skills, and attention to detail
Ability to work on ladders, lift equipment, use power tools, and perform physical installation tasks
Valid driver’s license and reliable transportation

Job Responsibility

Installing, configuring, servicing, and troubleshooting residential and commercial AV systems
Equipment installation
Cable management
Rack building
Device configuration
System testing
Troubleshooting
Maintenance
Customer walkthroughs
Travel and occasional overnight stays may be required depending on project location and scheduling

Fulltime

Audio Visual Technician

Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipm...

Location

United States , Dallas/Plano

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High School diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems
Oversee the set-up of AV equipment in banquet and meeting rooms
Ensure all AV equipment is fully operational, repair or clean equipment when necessary
Label any broken equipment and communicate problems to manager/supervisor
Tape down and dress all loose wire and cable
Check delivered equipment and room set-up against Banquet Event Order
Communicate any additions or deletions to flowsheets to manager/supervisor
Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals
Break-down, remove, and secure equipment when not in use
Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book

Fulltime

Audio Visual Technician

Audio Visual and Operations Technician you will be responsible for setting up, t...

Location

Australia , Melbourne

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High School diploma or G.E.D. equivalent
At least 1 year of related work experience
Technical AV skills with demonstrated experience in live and corporate and/or relevant qualifications
Proven experience in working with projectors, drop-down screen, and other visual equipment used for events, meetings, and conferences
Proven experience in working with microphones, speakers, mixers, and other audio equipment
Proven experience in supporting entertainment partners with music and audio requirements
Proven experience in working with AV Crestron systems
Proven experience trouble shooting AV challenges quickly and to client satisfaction
Intermediate computer skills, presentation software such MS PowerPoint, VLC Media Player and Online Video Conferencing software
Ability to organise your time efficiently, work to deadlines

Job Responsibility

Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems
Oversee the set-up of AV equipment in banquet and meeting rooms
Ensure all AV equipment is fully operational, repair or clean equipment when necessary
Label any broken equipment and communicate problems to manager/supervisor
Tape down and dress all loose wire and cable
Check delivered equipment and room set-up against Banquet Event Order
Communicate any additions or deletions to flowsheets to manager/supervisor
Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals
Break-down, remove, and secure equipment when not in use
Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book

Fulltime

Audio Visual Supervisor

The Audio-Visual Supervisor, reporting to the Head of Technology, Innovation & D...

Location

Egypt , South Sinai

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 3 years of AV and low-voltage experience in luxury hospitality or large-scale resort operations
Strong knowledge of AV systems, Triple Play technology, CCTV systems, structured cabling, terminations, and passive network components
Knowledge of passive network basics required
Excellent interpersonal and communication skills
Degree or certification in Audio/Visual or related field preferred
Certifications such as CTS (Certified Technology Specialist), Low Voltage Electrical Certification, and Fiber Optic Technician Certification are assets
Proficiency in English
Arabic is an asset
Right to work in Egypt
Expertise in sound, lighting, video systems, coaxial and IP cabling standards (TIA/EIA), and low-voltage systems

Job Responsibility

Resort-Wide AV Management: Supervise AV setups for banquet halls, meeting rooms, outdoor venues, guest rooms, and public areas
Triple Play & Guest Room Technology: Ensure proper installation, configuration, and maintenance of IPTV, high-speed internet, and telephony systems in guest rooms
CCTV & Low-Voltage Systems: Oversee installation, monitoring, and maintenance of resort-wide CCTV systems and other low-voltage systems such as access control and public address
Cabling & Passive Infrastructure: Plan, install, and maintain structured cabling for AV and low-voltage systems, including coaxial and IP cabling
Perform cable terminations (fiber, copper, coaxial) and ensure proper labeling and documentation
Inspect and maintain passive components such as patch panels, racks, conduits, and cable trays
Technical Expertise: Operate, maintain, and troubleshoot AV systems including sound, lighting, projection, video conferencing, IPTV, and low-voltage systems
Event Coordination: Collaborate with Sales and Banquet teams to confirm AV requirements and provide tailored solutions
Preventive Maintenance: Conduct regular inspections of AV, cabling, CCTV, and guest room technology infrastructure
ensure readiness and defect-free operation

What we offer

Competitive salary and comprehensive benefits
Excellent training and development opportunities
Complimentary meals and uniform care
Career growth within Four Seasons globally
Employee Discount for stays at any Four Seasons worldwide

Fulltime

Events Officer

The University of Suffolk is looking for an experienced events organiser to supp...

Location

United Kingdom , Ipswich

Salary:

33002.00 - 36636.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Significant experience of planning, organising and evaluating events
Excellent interpersonal skills, with the ability to develop and maintain strong relationships with internal and external stakeholders
Ability to think quickly and react calmly in high pressure, public situations
Strong problem-solving skills and the ability to find creative solutions
Excellent customer service
Competent in the use of digital systems including Microsoft Office applications and SharePoint

Job Responsibility

Lead on a portfolio of events from onset to completion and take responsibility for core project areas within larger events
Provide events advice and services to colleagues across the University, delivering guidelines and training as required
Maintain budgets for certain events, reporting to the Events Manager throughout
Ensure processes are in place to manage guest lists and RSVPs and liaise with relevant external and internal teams regarding event set up and logistics, including catering, audio visual, risk assessment, security and technology
Work closely with colleagues in Estates and Facilities to manage the conferencing and commercial bookings function at the University

What we offer

Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days
Agile and flexible working, including family friendly policies
Competitive pension scheme through USS
Staff discounts at a number of local amenities
Discounted membership at various Ipswich Fit sites: unlimited access to gyms, swimming lanes, fitness classes and discounted racket sports
Up to a 100% fee waiver for staff approved to study a Suffolk undergraduate or postgraduate course, subject to a set of criteria and conditions
Cycle to Work scheme
Electric vehicle salary sacrifice
Wellbeing programmes
Staff recognition annual awards

Fulltime

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Manager Audio & Visual Conferencing Managed Services

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