This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As part of our Issuing Risk Operations team, you’ll be responsible for strengthening our global issuing risk control strategy, driving key strategic initiatives across the globe and striving for the right balance of business growth, customer experience as well as our risk control bottom line. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.
Job Responsibility:
Serve as a key contributor to our Issuing risk strategy through risk alert management, fraud analysis and dispute management
Responsible for improving risk settings and drive better customer outcomes with respect to fraud management
Manage fraud detection capabilities and ensure that customer and business impacts are mitigated
Provide data-driven insights and key learnings from fraud trends or incidents and improve the current suite of fraud controls in response
Support the launches of new products and use cases from a fraud / risk perspective
Manage SLAs and deadlines to meet team and company goals
Responsible for deepening relationships with key stakeholders across the Issuing business
Ensure adherence to local and Global Compliance policies and procedures.
Requirements:
Experience in managing card payment fraud including (but not limited to) dispute management, developing and creating fraud rules and alerts
The willingness to learn new processes and develop skills at a fast pace
Strong sense of ownership with attention to details
Strong analytical skills including excel, business intelligence tools. and SQL
Bachelor’s Degree or equivalent in relevant fields: Finance, Business, Technology
Experience working in a global environment strongly preferred
Experience in FinTech or start-up experience is strongly preferred.