Manager, Associate Experience

The Associate Engagement Lead will drive the strategy and execution of initiatives that build and strengthen culture across Mexico City Tech Hub, with diversity, inclusion and belonging as core pillars of the role. This position will be responsible for shaping the overall associate experience through intentional programs, events, communication, and community building efforts that foster engagement, embed inclusive practices, and connect associates to our purpose. The role will also lead enablement efforts that equip the team with the tools, frameworks, and guidance needed to bring our culture to life and do their best work, while advancing community involvement initiatives that strengthen our connection with external communities and reinforce our social impact. They will manage strategic priorities and key project execution in the Mexico City Tech Hub supporting CoS and the Leadership Team. This role plays a critical part in connecting culture, engagement, and business priorities, partnering across Mexico and US teams to design and deliver a cohesive associate experience. The Associate Engagement Lead will be responsible for developing, implementing, and sustaining a clear engagement strategy, while ensuring strong operational rigor and high quality execution across all initiatives.