Manager, Asset Servicing Middle Office

• Contribute and support to the strategic direction of the overall department
• Oversee HSBC Global Custody or Third-Party Custodian operations from Fund Admin perspective
• Work with a team of processors and checkers who are handling a high level of complex processes
• Troubleshoot, problem solve, and solution issues raised
• Ensure timeliness and accuracy of processing and reporting deliverables
• Strong risk management mindset
• Support ad-hoc projects as assigned and ensure smooth implementation
• Contribute to business decisions based on established procedures and escalate when needed
• Participate in user acceptance testing including test case preparation
• Manage queries in a timely manner and followed through to a satisfactory resolution
• Review existing processes and identify areas of improvement
• Support initiatives to improve efficiency and accuracy
• Support launch of new products as requested by client
• Assist in coaching and training

• Relevant experience in a management role of Custody/Funds Administration Function, with a deep understanding of the custody and funds administration product/services
• Project management experience with a proven track record to think strategically and support operational efficiencies across a large network of stakeholders
• Experience of managing issues and identifying root causes with a mitigation plan is essential
• Ability to assimilate complex information quickly in an increasingly changing business environment
• Incorporate the latest market changes into processing methods and to translate any gaps into functional business requirements for future development
• Work with SMEs (Subject Matter Experts) to integrate change across direct custody, global custody and funds asset servicing as well as the wider operations to deliver the business strategy
• Ability to plan and organize workload to meet deadlines, manage priorities and deliver against tight organizational deadlines
• System knowledge of core MSS platforms and operating systems such as Multifonds / IMS (Fund Admin), XSP (Middle Office Corporate Actions), TLM, GHSS would be an advantage
• Knowledge of Blackrock’s Aladdin platform would be an additional advantage
• Able to work on public holidays and in night shifts if needed to provide BAU support

Knowledge of Blackrock’s Aladdin platform would be an additional advantage

• Flexible working
• Inclusive and diverse environment
• Continuous professional development
• Opportunities to grow