Manager - Analytic Support

• Team Leadership: Supervise and manage a team of two support analysts
• Analytics Tool Support: Serve as the first point of contact for employees with questions about Power BI, Alteryx, and Microsoft SQL Server
• Guide users to the correct resources and ensure proper tool usage
• Incident Management: Oversee the incident ticket queue, assign tickets to support analysts, and ensure timely resolution
• Cross-Functional Collaboration: Work closely with other analytics teams to coordinate projects and ensure deliverables are met
• Data Governance: Ensure compliance with defined data access and governance standards & rules
• Strategic Input: Contribute to data management strategies and identify opportunities for improvement based on user feedback

• Work experience with Power BI Desktop and Power BI Service
• Experienced in creating and managing dashboards, overseeing access management (roles and permissions), troubleshooting errors, and optimizing dashboard performance
• Work experience with low-code/no-code applications
• Experienced in creating and reviewing complex data workflows
• Experience with Alteryx Designer/Gallery is considered a great benefit
• Minimum of 3+ years of experience leading small teams, preferably in data analytics
• Leadership experience, including mentoring team members and managing projects
• Work experience in ticket queue management tools (e.g., ServiceNow)
• Proficiency in relational databases (e.g., Microsoft SQL Server)
• Ability to write and understand complex SQL queries in production environments
• Ability to prioritize tasks effectively and manage competing deadlines
• Strong problem-solving, communication, and presentation skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational and attention-to-detail skills
• Ability to build relationships and collaborate across teams
• Project management and leadership abilities
• Excellent judgment, decision-making, and interpersonal skills
• Consulting and presentation skills
• Bachelor’s degree in formal sciences, or equivalent work experience in data analytics, business intelligence, or related field

Experience with Alteryx Designer/Gallery

• competitive annual bonus
• life insurance from Day 1
• best-in-class health insurance package
• up to 6 fully paid benefit days a year
• referral bonus scheme
• boundless learning opportunities
• global Employee Assistance Program
• office location in Quadrum equipped with everything you need for a small break at work and fresh snacks at all times