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Raymond James Logo Raymond James · Finance

Manager, AML and Financial Crimes – Fraud Investigations

United States, St Petersburg, Florida · Job Posted March 10, 2026
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Job Description

The Fraud Investigations Manager is responsible for leading a high-performing, production-based team focused on case investigation and suspicious activity reporting. This role ensures timely and accurate execution of fraud investigation processes while driving continuous improvement and operational excellence. The ideal candidate will bring strong leadership, analytical acumen, and deep knowledge of fraud typologies and regulatory requirements. This position plays a key role in protecting the firm and its clients by identifying fraud risks, engaging with internal and external stakeholders, and ensuring compliance with applicable laws and regulations.

Job Responsibility

  • Lead and manage a high-performing team of fraud senior investigators, ensuring timely and accurate completion of case investigations and reporting
  • Manage performance and develop skills of direct reports, including conducting performance reviews, identifying improvement opportunities, and implementing coaching or remedial actions
  • Foster a culture of accountability, continuous learning, and operational excellence within the team
  • Delegate effectively to ensure deliverable requirements and timelines are met
  • Lead and assist in training new hires and providing ongoing team training
  • Oversee and provide expert guidance on end-to-end fraud investigation processes, including case review, recovery initiation, and suspicious activity reporting
  • Review and validate case documentation for accuracy, completeness, and regulatory compliance
  • Serve as the escalation point for complex or high-risk fraud cases
  • Ensure compliance with applicable laws, regulations, and internal policies related to fraud prevention and investigations
  • Maintain currency in laws and regulations pertaining to fraud, AML, and financial crime compliance
  • Support preparation of internal reports and responses to regulatory inquiries related to fraud monitoring and investigations
  • Lead the administration of incoming/outgoing 314(b) requests and business-facing inquiries
  • Monitor and develop team performance metrics, ensuring adherence to SLAs and quality standards
  • Identify process inefficiencies and lead implementation of enhancements to improve fraud detection, workflow, and reporting
  • Identify opportunities to continuously evolve fraud detection and prevention capabilities and support efforts to adapt the program
  • Maintain “service first” philosophy in delivery of service level agreements to applicable stakeholders and in interactions with the business
  • Lead fraud response activities, including risk mitigation, recovery, and stakeholder communication
  • Update, maintain, and develop procedures and guidance documents for team processes as needed

Requirements

  • Bachelor’s Degree (B.A.) from a four-year college or university in a related field
  • Minimum of 6 years’ experience in compliance in the securities or banking industry with a focus on anti-fraud/anti-money laundering activities
  • CFE certification required
  • ACAMS certification preferred
  • Knowledge of fraud typologies, detection methods, and regulatory reporting requirements
  • Knowledge of fraud surveillance systems, case management tools, and SAR filing practices
  • Knowledge of rules and regulations of the USA PATRIOT Act, Bank Secrecy Act, Reg S-ID, and any other applicable fraud-related regulatory or industry rules and guidance
  • Knowledge of broker-dealer operations, transaction methods & financial products, and financial services industry practices
  • Knowledge of principles of banking and finance and securities industry operations
  • Skill in team leadership, coaching, and performance management
  • Skill in reviewing and enhancing investigative documentation and SARs
  • Skill in cross-functional collaboration and stakeholder engagement
  • Skill in analytical thinking and data interpretation
  • Skill in written and verbal communication
  • Skill in administering anti-fraud policies and procedures
  • Skill in planning and scheduling work to meet organizational and regulatory requirements
  • Skill in investigating compliances issues and irregularities
  • Skill in making independent risk-based decisions
  • Skill in taking ownership of outcomes to drive strong team and process performance
  • Skill in inspiring and leading change when needed
  • Skill in delivering effective feedback
  • Ability to lead a high-volume, deadline-driven team with a focus on quality and compliance
  • Ability to identify and implement process improvements with measurable impact
  • Ability to communicate effectively with technical and non-technical audiences
  • Ability to manage multiple priorities in a fast-paced, evolving environment
  • Ability to adapt to evolving fraud threats and regulatory changes
  • Ability to inspire a high performing team
  • Ability to gather information, identify linkages, trends, and significance and communicate findings
  • Ability to interpret and apply regulations and identify and recommend compliance changes as appropriate
  • Ability to work independently as well as collaboratively within a team environment
  • Ability to provide a high level of customer service
  • Ability to establish and maintain effective working relationships at all levels of the organization
  • Ability to maintain confidentiality and exercise sound judgment
  • Ability to foster a culture of integrity, accountability, and continuous improvement
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