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Manager Account Management

Germany, Frankfurt · Job Posted January 09, 2026
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Job Description

As Manager – Account Management, you will play a key role in the German market and in our sales organization by further expanding our success in the local markets. In this role, you will be responsible for the entire relationship with our customers. The position is limited due to a parental leave replacement.

Job Responsibility

  • Responsible for further develop our success within the cooperative banks organization by developing the relationship and sell the wide range of products and services provided by Mastercard
  • Develop, implement, and own the customer strategy that would enhance customer profitability, competitive leverage and deliver on the targeted business goals
  • Develop, accelerate and grow the partnership with our customers
  • Identify new Business opportunities in the cooperative banks organization to focus on the corporate agenda
  • Push digitization with the cooperative banks organization in Germany
  • Optimize existing Business & Bundle our full repertoire of Products, Services & Assets to the client needs
  • Build, manage and develop the business relationship with the entire organization of the customer
  • Support the annual and long-term planning cycle / process
  • Contribute to the development and where appropriate own customer growth strategies that proactively develop their payment business
  • Successfully manage existing budgets and the financial performance to achieve all set targets
  • Act as the primary point of contact between Mastercard and the customer by ensuring strategic alignment and maximum mutual success in achieving goals and objectives
  • Monitor and ensure the highest level of customer satisfaction
  • Responsible for developing sales strategies in relation to our regional customers and for achieving sales targets that drive market share, volume and revenue growth
  • Lead and manage existing customer relationships with our customers and work to identify opportunities and customer needs
  • Partner with customers to provide tailored solutions and comprehensive consultancy support
  • Responsible for managing sales activities at account level

Requirements

  • Proven success in customer/sales roles, with specific and demonstrable experience in sales/negotiations/contract management
  • Proven experience in revenue management and profit and loss accounting
  • Strong analytical and diagnostic skills
  • Excellent interpersonal communication skills
  • High self-motivation and proactivity
  • Expertise in the commercial card solutions industry
  • Experience in identifying strategic opportunities and managing multiple stakeholder projects
  • Experience in banking and/or payments, ideally within the Cooperative Financial Group
  • Native German language is a mandatory requirement

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