Manager, Account Management, Adyen for Platforms Job at Adyen (New York)

Head of Account Management, China

We’re looking for an inspirational leader to own Account Management for China. A...

Location

China , Shanghai

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

Full business proficiency in Mandarin and English
Experience in a senior commercial leadership position with track record of growing share of wallet, cross-selling and upselling
Extensive experience in payments, alternative payments methods, or card acquiring
Experience engaging with C-suites in enterprise companies within e-commerce, digital, online marketplace or platform industries
At least 10+ years experience in managing teams
Ability to work from our Shanghai office
This is a full-time position with the requirement of working a minimum of 40 hours/week
~25% Domestic and international travel required

Job Responsibility

Set clear individual and team goals focused on revenue growth and NPS, report on performance and metrics at an executive level
Build customer relationships with Payments Executives in China, providing proactive advice to influence their global payments strategy and resolve escalations
Serve as a thought leader in the industry and share your subject-matter expertise in Payments both internally and externally
Develop, articulate, and execute a clear AM vision in China (and also influence globally), in alignment with the company's overall business goals and market trends
Mentor new leaders and upskill existing managers within the team, to set an exemplary team culture to continuously evolve how we work
Lead and incrementally grow a high-performing team with an inspiring, collaborative environment and open feedback culture
Collaborate closely with cross-functional teams to ensure our customers succeed with Adyen, impacting Adyen’s product innovation and delivering merchant projects

Fulltime

Senior Enterprise Account Manager, Adyen for Platforms

Senior Account Manager to join the team in San Francisco, focusing on global Saa...

Location

United States , San Francisco

Salary:

155000.00 - 215000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

Minimum of 7 years of experience in a client-facing or product management role, ideally B2B dealing with complex enterprise software
Commercial experience working within payments, financial services, marketplaces, or SaaS platforms
A born networker with high energy, self-starter with a proven commercial and organizational strength, entrepreneurial track record and strong negotiation skills
A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision
A natural communicator and team player, comfortable driving technical and commercial discussions
A problem solver, naturally curious and comfortable navigating ambiguity to find solutions for technical, commercial, and operational challenges
A cross functional project manager of commercial, operational, and technical projects
Have a hands-on mentality being able to set the path for your platform merchants and their onboarding, payment, payout and reporting setup, at the same time make smart decisions on prioritization and delegation while looking at short- and long term planning
Full professional written and verbal proficiency in English (other languages are a plus)
Some domestic and international travel required

Job Responsibility

Be the main point of contact, educator, and trusted adviser for all of your customer’s different departments
Power the growth of your customer’s platform in multiple channels and regions, through proactive advisory in Adyen’s products and services as well as the international payments landscape
Manage the integration of the platform into various Adyen for Platforms product offerings, as well as help set up and constantly improve their reporting/ analysis and APIs into their backend and frontend UI
Work closely with the other Adyen offices around the globe, with Technical and Sales teams to realize individual and thought-through integrations for platforms based on their needs
Understand the evolving needs of the customer and the market and serve as a feedback loop for Adyen’s product team to help identify improvements and developments for continued innovation
Enable Platforms for scalability through products and marketing that fit their strategy and roadmaps

Fulltime

Enterprise Account Manager, Adyen for Platforms

Educate and lead our partners through continuous growth on the Adyen for Platfor...

Location

United States , New York

Salary:

125000.00 - 170000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

4+ years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side
Experience working within payments, financial services, marketplaces, or SaaS platforms
Enjoy engaging others and developing strong working relationships at all levels of management
Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
Comfortable synthesizing complex data sets and using data to tell a story
Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
Full professional written and verbal proficiency in English (other languages are a plus)
Some domestic and international travel required

Job Responsibility

Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories
Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts
Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones
Feedback: Be the voice and champion for your customer internally and serve as a feedback loop

Fulltime

Enterprise Account Manager, Adyen for Platforms

Educate and lead our partners through continuous growth on the Adyen for Platfor...

Location

United States , San Francisco

Salary:

115000.00 - 160000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

4+ years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side
Experience working within payments, financial services, marketplaces, or SaaS platforms
Enjoy engaging others and developing strong working relationships at all levels of management
Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
Comfortable synthesizing complex data sets and using data to tell a story
Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
Full professional written and verbal proficiency in English (other languages are a plus)
Some domestic and international travel required

Job Responsibility

Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories
Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts
Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones
Feedback: Be the voice and champion for your customer internally and serve as a feedback loop

Fulltime

Senior Enterprise Account Executive, Adyen for Platforms

As a Senior Enterprise Account Executive focused on Adyen’s Platform business (e...

Location

France , Paris

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

10+ years of enterprise sales experience
5+ years selling platform or embedded-tech solutions
Proven success building and scaling reseller, channel, or platform partnership motions
Experienced in navigating long, complex enterprise sales cycles and closing high-value deals
Skilled at engaging and influencing C-level executives and technical decision-makers
Strong commercial strategist, capable of selling on value and shaping bespoke partner-led monetization models
Highly collaborative, adaptable, and comfortable in fast-moving, entrepreneurial environments
Deep understanding of platform ecosystems, embedded payments, fintech, or related technology fields

Job Responsibility

Own the full sales cycle end-to-end, with a strong focus on hunting and net-new customer acquisition
Identify, pursue, and close software platforms and marketplaces opportunities to expand Adyen’s ecosystem
Lead long, complex multi-stakeholder sales processes, aligning Product, Engineering, Finance, and leadership teams
Develop strategic narratives that articulate how Adyen’s platform unlocks scalability, monetization, user retention and operational value
Build and maintain C-level and senior executive relationships within target customers
Collaborate closely with global Product, Account Management, and Professional Services teams to ensure successful onboarding and long-term partner growth