Manager, Account Executives Job at Intercom (Sydney)

Manager, Account Executives

Dandy is hiring a dynamic, high energy, and process-driven, sales manager to joi...

Location

United Kingdom , London

Salary:

Not provided

Dandy

Expiration Date

Until further notice

Requirements

5+ years of quota carrying experience
2+ years sales management experience
Proven record of success in a high velocity/high volume sales environment
Comfort in a fast-paced start-up environment. Must be low ego and have comfort with ambiguity and change
Experience in motivating a team to fill their calendar with outbound prospecting when needed
Must be intellectually curious - dentistry is complex, you must be committed to taking the time to continuously educate yourself on our customer’s industry

Job Responsibility

Lead and inspire a group of 4-5 high performing Dandy Account Executives to consistently exceed their goals
Collaborate with the UK General Manager and senior GTM leadership to set and drive a high bar of performance for the team
Be a hands-on coach and develop the team on a continuous basis
Lead by example, occasionally rolling up your sleeves and jumping on calls to demonstrate best practices
Conducting weekly pipeline reviews and training sessions to optimize performance
Lead weekly team meetings to outline objectives and guidance on ongoing/upcoming initiatives
Manage escalations, help reps navigate challenging deals, and participate directly in all aspects of the sales cycle
Be an expert in product and process to unblock team members as needed
Influence UK go-to-market strategy and determine how the Dandy pitch and offering differ in the UK market vs. the US
Operate with an ownership mentality - be proactive when you recognize an opportunity and tackle it

What we offer

healthcare
dental
mental health support
parental planning resources
retirement savings options
generous paid time off

Fulltime

Manager of Mid-Market Account Executives

As the Manager of Mid-Market Account Executives, you'll build and lead our found...

Location

United States , San Francisco

Salary:

Not provided

Serval

Expiration Date

Until further notice

Requirements

5–8 years of B2B SaaS sales experience
At least 2 years managing and developing high-performing AE teams
Proven track record of building and scaling sales teams at early-stage companies (Seed → Series B)
Consistent overachievement as both an individual contributor and a people manager
Deep understanding of full-cycle sales in technical or workflow automation solutions, selling to IT, Security, or Engineering buyers
Skilled at coaching complex, multi-stakeholder sales cycles (1–4 months) with VP/C-suite decision-makers
Strong player-coach mentality — willing to carry a book of business while building the team and process
Exceptional leadership, communication, and executive presence with the ability to inspire and hold teams accountable
Based in or willing to work from our San Francisco HQ five days a week, with regular travel to support team and customers

Job Responsibility

Build, hire, and scale the mid-market AE team from the ground up, defining team structure and hiring profiles
Coach and develop your team through deal strategy, pipeline reviews, forecast management, and continuous skill development
Drive team performance and hold accountability for team quota attainment, pipeline generation, and sales velocity metrics
Maintain a personal book of business and close strategic deals to stay close to customers and model best practices
Develop and refine the mid-market sales playbook — including outbound motions, qualification frameworks, demo narratives, and closing strategies
Partner with GTM leadership to define ICP, pricing and packaging, and territory/account assignment for the mid-market segment
Collaborate cross-functionally with product, marketing, and engineering to shape roadmap priorities, messaging, and enablement based on customer and team feedback
Implement sales process rigor: pipeline hygiene, CRM discipline, accurate forecasting, and deal inspection cadences
Represent Serval at industry events and strategic customer meetings (travel ≈ 25%)

What we offer

Meaningful early-stage equity
Offers Commission
Comprehensive health coverage
Flexible PTO
Daily lunches and snacks
Onsite gym access
Regular team events and offsites

Fulltime

Commercial Manager / Account Manager Senior / Italian Market

We are looking for an experienced and highly driven Senior Commercial Manager to...

Location

Germany , Berlin

Salary:

Not provided

FoodLabs & Atlantic Labs

Expiration Date

Until further notice

Requirements

6+ years of experience in a senior commercial, partnerships, Account management or business development role within tech, travel, mobility or marketplaces
Strong B2C e-commerce experience with a proven track record of delivering commercial results through data-driven decision-making
Demonstrated success in structuring and negotiating large commercial agreements and building sustainable, long-term partnerships
Experience leading initiatives across cross-functional teams and driving scalable growth in fast-paced environments
Shows a high degree of ownership and seniority to manage relationships with senior executives, navigate complex discussions and represent Omio confidently at a strategic level
Highly analytical and strategic thinker with strong business acumen, excellent problem-solving skills and the ability to translate insights into actions
Excellent communication, relationship-building and stakeholder management skills
Resilience, ownership and a proactive mindset
able to thrive in a high-paced environment while maintaining high standards of execution
Fluency in English and Italian

Job Responsibility

Lead and execute Omio’s commercial growth strategy across key markets and transport verticals, driving revenue, margin, and market penetration
Manage and grow a portfolio of strategic transport providers, developing deep relationships at all levels — operational, commercial, and executive
Own the full commercial lifecycle with partners, from negotiation to performance management and long-term strategic planning including: commission negotiation and yearly sales and marketing incentives
Use data and insights to identify opportunities to optimise revenue, increase basket size and unlock incremental growth
Own market and competitive insights turning them into clear strategic actions that enhance Omio’s positioning, while serving as the internal go-to expert for these areas
Collaborate cross-functionally with Product & Engineering, Marketing, Operations, Finance and Legal teams across Berlin, London, Prague and other hubs to improve partner performance and enhance the customer journey
Represent Omio at senior and industry level, positioning us as a trusted, strategic partner for transport providers
Be the internal advocate for your partners and customers, ensuring their needs are understood and reflected in our product, strategy and roadmap decisions

Fulltime

Support Account Manager - Escalations & Account Support

Fivetran is building data pipelines to power the modern data stack for thousands...

Location

Ireland , Dublin

Salary:

Not provided

Fivetran

Expiration Date

Until further notice

Requirements

4 years of experience in customer support operations, technical account coordination, customer success, or support program management (or equivalent)
Strong written and verbal communication: ability to deliver crisp updates to customers and internal stakeholders, including executives when needed
Strong organizational skills and follow-through
able to manage multiple accounts/issues simultaneously
Comfort working cross-functionally and navigating ambiguity to drive next steps
Technical aptitude and ability to learn complex systems quickly (SaaS, cloud, data integration preferred)
Solid judgment: knows when to escalate, how to set expectations, and how to balance urgency with accuracy
Flexibility to support occasional after-hours needs, including participation in a weekend/on-call rotation for Premium customers and high-severity incidents
Calm under pressure, customer-empathetic, and team-oriented
Comfortable using AI-powered tools responsibly

Job Responsibility

Own the support experience for a portfolio of accounts by coordinating ticket progress, follow-ups, and customer communications
Track and manage follow-up SLAs / status update cadence, ensuring customers receive timely updates, next steps, and realistic ETAs
Partner with Support Engineers to convert technical investigation into clear customer-facing updates (status, what’s been tried, what’s next, when we’ll update next)
Maintain accurate case hygiene (severity, business impact, owner, next update due, blockers, links to Jira work)
Monitor customer sentiment and satisfaction signals and flag risks early (stalled investigations, repeat issues, frequent reopenings)
Assist in prioritizing and triaging escalated cases based on severity, impact, and urgency
ensure the right resources are engaged
Serve as a customer-facing coordinator for critical or complex cases, ensuring communication is timely and consistent
Collaborate with cross-functional teams (Engineering, Product, Customer Success) to unblock progress and drive toward resolution within established timelines
Track progress on escalations and ensure action items are clear, owned, and timeboxed

What we offer

100% employer-paid medical insurance*
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

Account Manager – Existing Account Team ( Enterprise B2B SaaS)

We are seeking a highly skilled and results-oriented Account Manager – Existing ...

Location

India , Mumbai

Salary:

Not provided

dMACQ

Expiration Date

Until further notice

Requirements

4–5 years of B2B SaaS account management, sales or expansion-related experience
Proven success in driving renewals, upselling and cross-selling within existing accounts
Strong understanding of value-based selling principles and the ability to articulate ROI
Experience negotiating contracts and terms aligned with business outcomes
Exceptional relationship-building and stakeholder management skills
Skilled at identifying and capitalizing on latent demand within existing customer bases
Analytical mindset to interpret and act upon account health and usage data effectively
Excellent communication skills, both written and verbal, for engaging clients and internal teams
Proficient in CRM tools like Salesforce and capable of maintaining clean, structured pipelines
Self-driven and results-oriented with the ability to prioritize and multitask in a fast-paced environment

Job Responsibility

Own and manage a defined portfolio of existing accounts, driving revenue growth and retention
Strategize and execute on renewals, upselling, cross-selling and expansion opportunities
Engage with key stakeholders and decision-makers to understand business requirements and align company solutions to their goals
Identify and act on opportunities to expand product adoption across new departments or use cases within customers' organizations
Collaborate closely with Customer Success teams to monitor account health, reduce churn and drive increased usage and adoption
Analyze data-driven insights to proactively manage account health, forecast pipeline and identify expansion trends
Ensure consistent and clean pipeline maintenance with accurate forecasting and CRM updates

Manager, Technical Account Manager

We’re hiring a Manager, Technical Account Manager (TAM) to lead and grow a team ...

Location

United States , Remote, Americas, Boston, New York, San Francisco, Seattle

Salary:

Not provided

Monte Carlo Data

Expiration Date

Until further notice

Requirements

7+ years of experience in customer-facing technical roles such as Technical Account Manager, Solutions Architect, or Technical CSM
2+ years of experience managing or leading technical customer-facing teams
Strong understanding of modern data technologies, including SQL, cloud data warehouses, and orchestration tools
Proven ability to coach and develop technical talent while driving customer outcomes
Excellent communication skills, with the ability to influence engineers, executives, and cross-functional partners
Strong operational and project management skills with a customer-first mindset

Job Responsibility

Hire, onboard, coach, and develop a team of Technical Account Managers
Set clear expectations, goals, and career paths for TAMs, fostering a culture of ownership, technical excellence, and customer empathy
Provide regular feedback, performance management, and mentorship to help team members grow and succeed
Oversee technical relationships for Monte Carlo’s largest enterprise customers, ensuring strong onboarding, adoption, and long-term success
Act as an escalation point for complex technical challenges and high-impact customer situations
Ensure consistent delivery of best practices around data observability, reliability, and scale
Partner with Product and Engineering to bring customer insights into roadmap prioritization and product strategy
Collaborate with Sales and Customer Success leadership on account strategy, renewals, and expansion opportunities
Help define and improve TAM processes, tooling, and engagement models as the business scales
Define success metrics for the TAM function and track performance across customer outcomes and team health

What we offer

Competitive compensation, meaningful equity, and comprehensive benefits
Flexible remote work, generous PTO, and a culture built on autonomy and trust

Fulltime

Account Manager/Specialty Account Manager

You’ve worked hard to become the professional you are today and are now ready to...

Location

United States , Orlando

Salary:

145311.00 - 215025.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
Associate degree & 10 years of collective account management experience, sales, & commercial experience

Job Responsibility

Represent Amgen products to physicians and healthcare professionals
establish product sales
perform total territory account management
provide disease information and education to medical professionals and all external customers involved in the care of patients
consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines
implement goals of the marketing plan through execution of strategic account business plan
demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary
effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps
proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems
establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Account Manager/Specialty Account Manager, Rare Disease

Let’s do this. Let’s change the world. In this vital role you will be responsibl...

Location

United States , Hartford

Salary:

145311.00 - 215025.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience
OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
OR Associate degree & 10 years of collective account management experience, sales, & commercial experience

Job Responsibility

Consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines
Implement goals of the marketing plan through execution of strategic account business plan
Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary
Effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps
Proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems
Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas
Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge
Utilize a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals Rare Disease patients
Execute all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

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Manager, Account Executives

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