Manager, Account Executives (MidMarket) Job at Intercom (Chicago)

MidMarket Account Executive

We're looking for you to join us as a dynamic, high-performing MidMarket Account...

Location

United States

Salary:

100000.00 USD / Year

Fundraise Up

Expiration Date

Until further notice

Requirements

2+ years experience in B2B/Enterprise tech sales
Quota $1M+
Experience selling 6-figure deals to global organizations
Consistency in exceeding sales targets and key performance indicators
Experience managing a complex sales cycle that can range 9+ months across 5+ internal stakeholders, partners, and agencies
Ability to develop and execute account plans spanning multiple teams across complex organizations
Strong presentation skills with multiple stakeholders
Proven ability to lead complex negotiations involving commercial agreements
Superior verbal and written communication skills
Gritty, hard working, persistent are adjectives that describe you

Job Responsibility

Acquire new customers by evangelizing, and educate prospective customers on, the value and impact of Fundraise Up's solutions
Methodically qualify, build, and manage a high-value sales pipeline
Managing all stages of the sales cycle, including participating in RFPs from prospective customers
Act cross-functionally with Marketing and Partnerships to uncover new lead sources
Skillfully delivering web-based (Zoom) and in-person presentations by leveraging strong product knowledge and sales best practices
Selling to VP & C-Suite executives and navigating through multiple decision makers in complex orgs to secure buy-in
Working closely with a team of BDRs to provide strategic direction and feedback
Crushing your sales goals...and being well-compensated for doing so

What we offer

Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family
FSA Spending Account
Remote or Hybrid work
15 days of vacation, 7 company holidays plus an additional 3 floating holidays and 5 sick days
401(k) plan with company match
100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D
Paid parental leave (12/6 weeks)
Stock options

Fulltime

Account Executive, MidMarket

As a Mid-Market Account Executive, you will be a key member of the team leading ...

Location

United States , San Francisco

Salary:

163800.00 - 195650.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

4+ years experience as an Account Executive
2+ years of SaaS experience selling similar products
Strong sales instincts and track record hitting and exceeding quota
Exceptional written and verbal communication
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Ability to close net new business in a competitive landscape
Exhibits a growth mindset, intellectual curiosity, and ambition
Proof of eligibility to work in the United States is required

Job Responsibility

Evangelize our product by spearheading the growth and adoption of Intercom across our Mid-Market segment
Manage the full sales cycle for Intercom’s Mid Market customers, from prospecting to close, through a consultative sales approach
Provide timely and accurate forecasts and clear visibility on revenue performance
Maintain up-to-date knowledge of our evolving products and processes
Create your own demonstrations, tailored to client needs
Engage in team development and mentoring
Represent the voice of the customer to cross-functional partners, including Marketing and Product
Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Manager, Account Executives (MidMarket)

The role will lead a team of Account Executives primarily responsible for new bu...

Location

United States , San Francisco

Salary:

259505.00 - 309964.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

5+ years in a quota carrying new business IC role with proven success
Experience working on complex and strategic deals (involving procurement, legal, security)
3+ years management experience
Previous experience building and executing on outbound sales motions
Exemplary new business sales experience, experience with Command of the Message and MEDDPICC a plus
Strong understanding of forecasting principles and the ability to forecast revenue and revenue trends accurately
Proven experience–and passion for–teaching and developing top talent
Experience developing GTM strategy, building, and executing operational plans
A builder of businesses, with the ability to attract and develop the best talent in the industry
Excellent communication skills across a variety of mediums (written, verbal, presentation, and interpersonal)

Job Responsibility

Work with senior leadership to define and implement effective sales strategies for the North American mid-market segment
Oversee the development of sales plans and tactics that align with company goals and regional market dynamics
Monitor the pipeline of opportunities to ensure timely and effective follow-ups, deal closures, and revenue growth
Set clear performance expectations and key performance indicators (KPIs) for the Account Executive team
Track individual and team performance using CRM tools and reporting dashboards
Analyze sales metrics and provide insights to optimize processes, identify trends, and forecast revenue
Partner with marketing, product, and customer success teams to develop tailored go-to-market strategies and ensure seamless customer experiences
Work closely with senior leadership to ensure alignment on goals, budgets, and resource allocation
Maintain a strong understanding of customer needs and market trends to support the team in closing deals
Ensure customers are handed off to the Relationship Management team thoughtfully and carefully, always keeping the customer experience top of mind

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Account Executive, MidMarket - German Speaking

As a Mid-Market Account Executive, you will be a key member of the team leading ...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5+ years experience as an Account Executive
3+ years of SaaS experience selling similar products
Strong sales instincts and track record hitting and exceeding quota
Exceptional written and verbal communication
Fluent German
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Ability to close net new business in a competitive landscape
Exhibits a growth mindset, intellectual curiosity, and ambition

Job Responsibility

Evangelize our product by spearheading the growth and adoption of Intercom across our Mid-Market segment
Manage the full sales cycle for Intercom’s Mid Market customers, from prospecting to close, through a consultative sales approach
Provide timely and accurate forecasts and clear visibility on revenue performance
Maintain up-to-date knowledge of our evolving products and processes
Create your own demonstrations, tailored to client needs
Engage in team development and mentoring
Represent the voice of the customer to cross-functional partners, including Marketing and Product
Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Manager, Relationship Managers (MM & Key Accounts)

The role will lead a team of Relationship Managers primarily responsible for exp...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5+ years experience managing a team of client-facing sales or account management organization
Previous experience in an Account Management function, interfacing with existing clients as an Individual Contributor or Manager
Proven experience–and passion for–teaching and developing talent
Experience developing GTM strategy, building and executing operational plans
Successful track record of designing, implementing, and validating processes and programs
A builder of businesses, with the ability to attract and develop the best talent in the industry
Excellent communication skills across a variety of mediums (written, verbal, presentation, and interpersonal)
Exemplary sales fundamentals, understanding of different sales frameworks and tools
Adaptive, with the ability to balance short term and long term priorities

Job Responsibility

Lead a team of Relationship Managers primarily responsible for expansion and retention of our existing customer base in the EMEA Region
Responsible for strategy, planning, building, and running a highly performing team
Own a book of business covering our Top Accounts in EMEA with responsibility to engage, manage, support and grow this business
Work with senior leadership to define and implement effective sales strategies for the EMEA Midmarket segment
Oversee the development of sales plans and tactics that align with company goals and regional market dynamics
Monitor the pipeline of opportunities & renewals to ensure timely and effective follow-ups, deal closures, and revenue growth
Own and understand your book of business - driving expansion through cross sell and upsell whilst managing retention
Build data driven outreach programs based on customer behaviour and white space opportunities
Contribute to and translate company strategy into actionable, measurable team and individual goals
Setting standards of excellence and Inspiring the team to do their best work, continue growing, and execute at a high level

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
Cycle-to-Work Scheme
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Manager, Relationship Managers (MM & Key Accounts)

The role will lead a team of Relationship Managers primarily responsible for exp...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5+ years experience managing a team of client-facing sales or account management organization
Previous experience in an Account Management function, interfacing with existing clients as an Individual Contributor or Manager
Proven experience–and passion for–teaching and developing talent
Experience developing GTM strategy, building and executing operational plans
Successful track record of designing, implementing, and validating processes and programs
A builder of businesses, with the ability to attract and develop the best talent in the industry
Excellent communication skills across a variety of mediums (written, verbal, presentation, and interpersonal)
Exemplary sales fundamentals, understanding of different sales frameworks and tools
Adaptive, with the ability to balance short term and long term priorities

Job Responsibility

Lead a team of Relationship Managers primarily responsible for expansion and retention of our existing customer base in the EMEA Region
Responsible for strategy, planning, building, and running a highly performing team
Own a book of business covering our Top Accounts in EMEA with responsibility to engage, manage, support and grow this business
Build and be responsible for recruiting, coaching and developing a diverse team of Relationship Managers
Work with senior leadership to define and implement effective sales strategies for the EMEA Midmarket segment
Oversee the development of sales plans and tactics that align with company goals and regional market dynamics
Monitor the pipeline of opportunities & renewals to ensure timely and effective follow-ups, deal closures, and revenue growth
Own and understand your book of business - driving expansion through cross sell and upsell whilst managing retention
Build data driven outreach programs based on customer behaviour and white space opportunities
Contribute to and translate company strategy into actionable, measurable team and individual goals

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
Cycle-to-Work Scheme
With secure bike storage
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Relationship Manager, MidMarket

As a Mid-Market Relationship Manager, you’ll be at the forefront of growth; turn...

Location

United States , Chicago

Salary:

203400.00 - 312610.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

5+ years in a quota-carrying role managing a large book of business (85+ accounts) focused on retention, renewals, and expansion
3+ years selling SaaS solutions, ideally in complex, high-velocity environments
Proven success navigating procurement processes and influencing enterprise-level decision-makers
Experience selling AI-powered products, with deep knowledge of AI applications and the ability to translate technical capability into customer value
A track record of consistent overachievement
exceeding quota, driving revenue growth and complex renewals

Job Responsibility

Own and grow a portfolio of Intercom’s mid market customers
driving measurable revenue expansion, retention, and long-term loyalty
Engage with executives and operators to uncover pain points, position AI-driven solutions, and tie Intercom’s platform directly to business impact
Design and execute territory strategies that go beyond maintenance
targeting upsell, cross-sell, and multi-business unit expansion with clear, data-backed plans
Partner cross-functionally with Marketing, Product, and Customer Success
translating real customer needs into product innovation and GTM alignment
Analyze and communicate performance metrics that show the story behind growth
retention, adoption, and platform expansion
Invest in team excellence through mentoring peers, sharing winning plays, and raising the overall bar for execution and ambition

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Sales Manager, Expansion

CoderPad's mission is to create a more inclusive and strong tech community. By i...

Location

United States , San Francisco

Salary:

200000.00 - 225000.00 USD / Year

Chat3D

Expiration Date

Until further notice

Requirements

5+ years of experience in a complex sales process that involved cross selling multiple products with an average acv of $50k+
1-2 years of sales leadership experience, managing a team of account executives
Proven track record of meeting revenue, quota, opportunity and activity targets as a net new individual contributor and sales leader
Leadership qualities that include proactive problem solving, effective written and verbal communication, and a team player mentality
Demonstrated ownership and willingness to go the extra mile to get something accomplished and support initiatives
Proven track record of partnering successfully with cross-functional, global teams

Job Responsibility

Grow, develop, and manage our expansion-focused Commercial Account Executives and Midmarket Strategic Account Executives based in North America who are focused on expansion pipeline creation and revenue within our existing customer base
Partner closely with the VP of Success, VP of Marketing and RevOps team to audit and review our tactics to drive expansion revenue while operationalizing proactive outreach to our NA customer base
Drive efficiency in Sales outreach and targeting
Lead with curiosity and ownership to understand the sales motions and tactics that are effective at bringing in expansion business and work closely with reps to implement throughout the team
Coach your team to understand a prospect’s business, identify and document their personal and business drivers, and build compelling business cases in partnership with the Customer Success Team
Drive CRM hygiene and ensure accurate forecasting of expansion bookings to CoderPad leadership
Create and test playbooks for expansion sale strategies, implementing learnings and continuing to evolve motions to drive expansions and cross-sales
Be accountable for the cross-sell and upsell strategies and execution in the customer base
Drive improvements in process, discovery and adoption of MEDDPICC sales strategy

What we offer

Meaningful work with high impact for a well-loved product
Competitive, market-rate salaries
Stock options with a 4-year vesting schedule
Medical, dental, and vision insurance (90% covered for employees and dependents)
Flexible Spending Account (FSA)
401K with profit sharing
Unlimited paid time off with an expectation of taking 3 weeks annually in addition to 20 company holidays
Remote-friendly environment with monthly WFH stipend
Parental leave (primary: 16 weeks
secondary: 12 weeks)

Fulltime

Manager, Account Executives (MidMarket)

Intercom

Location:
United States , Chicago

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 27, 2025

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