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The Manager, Account Executive Expansion, SMB is responsible for leading a high-performing team of Client Account Executives focused on driving sales growth. This role oversees team performance, supports professional development, and ensures consistent execution across the full sales cycle. It plays a critical role in delivering strong revenue results, improving sales effectiveness, and supporting the overall commercial strategy across regions.
Job Responsibility:
Hire, coach, and develop a team of Client Account Executives, ensuring strong performance, clear expectations, and continuous skill growth
Drive revenue growth by ensuring the team consistently identifies, develops, and closes opportunities for new business and/or account expansion
Conduct regular 1:1s, forecast reviews, and strategy sessions to support effective planning, execution, and territory management
Build and implement scalable sales processes, playbooks, and methodologies to support predictable and repeatable execution across the team
Monitor sales pipeline, activity levels, and forecasts, proactively addressing risks and adjusting strategy as needed
Act as a player-coach by joining key opportunities, modeling effective sales practices, and supporting complex deal cycles
Partner cross-functionally with internal stakeholders to enable smooth handoffs, strong customer engagement, and alignment on priorities
Analyze performance trends, KPIs, and regional data to provide insights and recommendations for continuous improvement
Ensure strong operational discipline, including accurate CRM hygiene, reporting, and forecasting
Lead initiatives focused on change management, process optimization, and improved team efficiency
Leverage AI-driven tools and insights to enhance sales execution, decision-making, and productivity
Meet or exceed monthly and annual team revenue targets
Requirements:
3+ years leading Account Executive teams in a B2B sales environment, with a strong record of driving results through others
Experience with consultative selling methodologies and coaching teams through complex sales cycles
Data-driven leader with experience using metrics, forecasting, and insights to support decision-making and change management
Experience working across LATAM, ideally managing multi-country or regional customers
Background in multi-product selling environments, with the ability to position and prioritize different solutions based on customer needs
Strong ability to build scalable sales processes and collaborate effectively with cross-functional stakeholders
Comfortable leveraging AI-powered tools to improve sales productivity and performance
Highly organized, adaptable, and effective in fast-paced environments
Must be trilingual in English, Spanish, and Portuguese
What we offer:
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access