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Manager 2, Performance Partners

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Intuit

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Location:
Canada , Toronto

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

120500.00 - 141754.00 CAD / Year
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Job Description:

Lead the team of Performance Partners that primarily support non-US performance situations. Collaborate with the Performance Partner Senior Manager to drive continuous improvement in how we build manager capability and accountability for addressing situations where employees are not meeting expectations.

Job Responsibility:

  • Translate business strategy into people priorities and initiatives that drive organizational effectiveness
  • Ensure all performance-related matters are handled in a fair, equitable, and timely manner across the team, with a particular focus on being compliant with non-US labor practices
  • Co-create training and support for managers on how to effectively manage employee performance at scale
  • Cultivate strategic partnerships with PXT leadership, HRBP’s COEs and other key stakeholders to share knowledge and trends, maintain effective communication, evolve or build solutions for scale and deliver exceptional employee and manager experiences
  • Analyze and interpret key employee data to draw insights and present recommendations that influence decision making
  • Collaborate with PXT partners, legal counsel and senior leadership as necessary to resolve complex or sensitive performance matters
  • Recommend new approaches and strategies to support continuous improvement in efficiency and operational best practices that includes the use of automation and digital solutions
  • Build, scale and maintain operational excellence in case management practices including governance for playbooks, protocols, requirements for case documentation and accurate, efficient reporting
  • Provide leadership, coaching, and mentorship to a high-performing team of Performance Partners
  • Contribute to programs, projects and broader People & Places priorities and / or PXT initiatives
  • Participate in the establishment and/or refinement of HR policies, practices
  • Stay updated on employment laws, regulations, and industry trends related to performance management by country/market

Requirements:

  • 8+ years Employee Relations or Performance Management experience including a minimum of 2-3 years leadership experience within HR
  • Exceptional project management skills and experience setting a compelling vision, strategy and execution plan
  • Strong analytical skills with the ability to resolve a wide variety of complex issues
  • Self-directed, motivated, dependable, detail oriented, and a strong team player with a bias for action
  • Ability to build human connections easily and deep emotional intelligence and objective empathy
  • People Champion: Designs, develops, and implements changes that improve how we deliver our customer benefits
  • Business Accelerator: Designs, develops, and implements changes that accelerate Intuit’s strategy. Remains agile and resilient to external factors and trends that affect our people, workplace and customers
  • Data Driven: Analyzes data and generates actionable insights that inform next steps and influence decisions
  • Change Leader: Defines and leads key workstream(s) in the end-to-end change plan. Identifies and engages the right stakeholders, keeps them informed of status and holds them accountable. Provides recommendations to remove risks and barriers
  • Domain Expert: Uses deep domain expertise to accelerate outcomes within their domain. Seeks out external benchmarking to improve how the work gets done. Builds relationships and shares knowledge across Intuit domains. Evolves or builds solutions for scale, standardizing and automating where possible.
What we offer:
  • Competitive compensation package with a strong pay for performance rewards approach
  • Eligible for a cash bonus, equity rewards and benefits

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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