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The purpose of this role is to implement the CBU Sales and Distribution strategy in conjunction with all the unbranded channel partners and strategies while creating regional strategies aligned to business objectives. The main KPI’s that need to be implemented and managed are channel economics linked to efficiencies. Net Sales Revenue being the overarching objective. The role is to act as a conduit into the rest of the business but not limited to i.e. Segment Marketing, Product and Services, Digital and Content and Financial Services. Deeper understanding of segmented marketing, strategy and business development as well as analytical and basic financial competence.
Job Responsibility:
Brand representative: Be the face of the brand across all unbranded channels
Monitor competitor activity in the county and work with Marketing to develop and implement competitor activity plans
Through a team deliver and be responsible for market share intelligence, revenue and net promoter score for unbranded channels
Weekly and monthly management reporting and analysis of unbranded channel and competitor landscape
Operationalise the Sales, Business Development, People, Projects and General Management strategies
Financial Service and Fixed Services, driving beyond mobile and relevant business objectives and customer experience
Build and maintain strong, strategic relationships with key stakeholders internally and externally
Drive seamless customer experiences
Implementation of the CBU and Channel Strategy
Drive customer take-up of Vodacom products and services the unbranded channel through effective proposition, campaign management and sales initiatives
Design creative go-to-market approaches in collaboration with the regional marketing team
Ensure that all propositions and campaigns are executed on time and in full both regionally and HO aligned
Ensure compliance with POPI, Health and Safety standards for staff and with external stakeholders
Manage suppliers and OEMs within the channels
Collaborate on ensuring stock is managed (forecasting / stock deliverables / stock in trade and wastage) efficiencies
To engage Unbranded team in centre and facilitate channel on clarity of DB numbers for the year linked to their respective deal letters
Implement people transformation initiatives in third parties
Analyse, resolve and feedback on all regional customer issues
Protect and promote Vodacom products and comply with regulations like POPI and RICA etc
Report on sales performance both internal and external daily, weekly, monthly and quarterly
Identify and provide leads for new business partners
Customer acquisition and retention (Base and Inflow)
Constantly monitor competitor activity in the trade and create plans to mitigate as necessary
Manage Field Marketing Agency relationship and execution, as well as alignment with regional priorities
Provide insights for effective analysing for improvement of TNPS across Retail touchpoints and ENPS for the Region
Requirements:
Matric – Essential
Degree / Diploma – Essential. (A 3-year Business Management /Sales / Commercial Diploma/Degree or SAQA Accredited Equivalent etc.)
Minimum of 5-8 years’ sales experience
Minimum of 2 years at the management level (Essential)
Should have experience in the management of a Sales Strategy, Business Development, People, Projects and General Management
Driver's licence (essential)
Own vehicle
Core competencies: Delivering Results (financial and all KPIs) and Meeting Customer Expectations
Entrepreneurial and Commercial Thinking
Leading and Supervising (Mentor and Leader)
Analysing (Using data, deriving insights and Initiate action through approval processes)
Creating and Innovating
Planning and organise
Presentation skills
MS Office
What we offer:
Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies