Manager - Software License & Asset Compliance, CVS Health

CVS Health

Location:
United States, Work at Home

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

83430.00 - 222480.00 USD / Year

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Job Description:

ServiceNow Software Asset Manager responsible for creation and maintenance of accurate software asset records, including Software Models, Discovery Models, and Entitlements. Ensures effective tracking, management, and optimization of CVS software assets, covering both client and server-based products, with focus on license compliance, cost efficiency, and lifecycle governance.

Job Responsibility:

Create and maintain software asset information using ServiceNow SAM Pro
Build and manage strong working relationships across the organization
Resolve unmatched or partially normalized Software Discovery Models
Execute reconciliation by comparing entitlements with discovered software installations
Analyze reconciliation reports to determine required actions
Analyze software usage reports and establishing removal rules
Ensure contractual compliance with license counts
Lead complex internal and external audits related to IT Asset Management
Research vendor licensing models and product use rights
Collaborate with internal teams to maintain and enhance the Colleague Zone AppStore
Identify and pursue opportunities for cost savings and cost avoidance
Validate software installation inventory and license compliance reports
Provide requirements to support new or improved SAM functionality

Requirements:

5+ years of hands-on experience in Software Asset Management (SAM) operations using ServiceNow SAM Pro (Yokohama or later)
End-to-end management of software asset data within ServiceNow SAM Pro
Uploading and configuring entitlements
Reviewing and normalizing software discovery models
Creating and managing discovery maps and software model configurations
Administering publisher packs for both server and client software
Managing software lifecycle processes and reclamation rules
5+ years of experience in enterprise software asset management
Expertise in licensing requirements and metrics for Tier 1 software publishers (Microsoft, IBM, Oracle, Broadcom, SAP)
Knowledge of software contract terms and conditions
Experience with cost savings and risk mitigation strategies
Experience with software normalization, entitlements, discovery, and license true ups
Full software lifecycle process management
Bachelor's degree from accredited university or equivalent work experience

Nice to have:

Proven ability to identify and drive cost savings and risk reduction opportunities
Strong ability to work independently and collaboratively within cross-functional teams
Skilled in developing and delivering presentations and materials for diverse audiences
Excellent communication skills across multiple formats
Strong analytical and problem-solving capabilities
Exceptional interpersonal skills

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
November 24, 2025

Expiration:
January 31, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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Manager - Software License & Asset Compliance