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Manager – Privacy Risk Enablement

United Kingdom, London · Job Posted March 21, 2026
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Job Description

The Privacy Program Enablement Manager will play a key role within the Digital Tracking & Privacy Capabilities team, supporting the execution and advancement of the enterprise privacy risk roadmap. This position is responsible for enabling the tools, processes, and governance mechanisms required to identify, assess, manage, and report on global privacy risk. This role requires strong collaboration across business units and regions to drive consistency, strengthen controls, and enhance enterprise-wide privacy risk management practices.

Job Responsibility

  • Partner with stakeholders across business and risk teams to enhance enterprise-wide privacy risk assessment processes in alignment with the AMEX risk framework
  • Identify and implement best practices to strengthen the monitoring and management of privacy risk across regions and business units
  • Develop and enhance clear, actionable guidance related to privacy risk and controls, including supporting training and enablement materials for business partners
  • Integrate privacy risk activities into existing enterprise processes, governance forums, and technology tools
  • Serve as a subject matter expert (SME) in privacy risk identification, documentation, assessment, and control implementation
  • Support the design and continuous improvement of tools that facilitate privacy risk tracking, control management, and reporting
  • Drive updates to privacy guidance documentation, ensuring alignment with internal policy requirements and external regulatory expectations
  • Promote awareness, engagement, and accountability for privacy risk management across stakeholders in a matrixed environment

Requirements

  • 5+ years of relevant experience in privacy risk, operational risk, compliance, or related governance functions
  • Experience strengthening and scaling privacy-related processes within a financial services or highly regulated environment
  • Demonstrated ability to think strategically while executing tactically
  • Strong understanding of risk frameworks, controls, and governance processes
  • Proven ability to influence and drive alignment across multiple stakeholders in a matrixed organization
  • Strong organizational skills with the ability to manage multiple priorities effectively
  • Excellent written and verbal communication skills
  • High degree of personal accountability, initiative, and resilience
  • Solutions-oriented mindset with strong analytical and problem-solving capabilities
  • Employment eligibility to work with American Express in the UK is required

What we offer

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

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