Manager - Data, Analytics and CRM, HSBC

HSBC

Location:
United Arab Emirates

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are seeking a dynamic and experienced manager to lead our Business Intelligence and Reporting team. This role is pivotal in overseeing all reporting and BI requirements across key areas such as Segments, Customer Life Cycle Management (CLCM), Products, Transactional Banking and Channels. The successful candidate will drive strategic projects, ensure high-quality data management, and collaborate with cross-functional teams to deliver innovative data-driven solutions that support business growth.

Job Responsibility:

Overseeing all Reporting and BI requirements including Segments, CLCM, Products, Transactional Banking and Channels for the UAE Market
Lead the new Product implementation, Journey Implementation Reporting and BI Projects behalf of Data and Analytics Function
Acting as the central point of contact for Data Analytics and reporting solutions for all new Projects for UAE
Evaluates the scope of the Project and the requirements are within the domain of Data and Analytics before committing to engage for solutions
Close coordination with Analytics VS and Data and Analytics teams to assign/agree on the solution responsibilities required to deliver the project demands
Ensures all the required Data products are produced and reviewed, including the technical leadership of requirements management, design, implementation, system integration, verification, test, quality assurance, delivery, operations, and sustainment of the technical solution
Ensures the delivery of information to support the strategic and tactical information needs of the UAE IWPB Business
Responsible for delivery of high-quality Data & Information Management & Analysis solutions & provide tailored consultative service to Global Businesses, Global Functions, Regional & country teams

Requirements:

Graduation degree is a must to secure a UAE Visa and Work Permit
In depth experience of Business Leadership focused primarily on the Financial Services & Data and Information Management
Experience in driving and large-scale change and transformation Program
Experience in creating/managing data governance frameworks
Exceptional understanding of Bank core banking systems and application systems
Experience in Data analysis/Data quality tools
Strong analytical skills with business analysis aptitude
Knowledge and understanding of financial-services/ banking-operations
Knowledge of in advanced BI and Data tools especially SAS, Looker, Qlik
Experience in GCP / Cloud and related tools like Data fusion and Data studio
Exceptionally strong organizational, problem-solving and communication skills
Ability to think creatively to drive innovative solutions
Collaborate with partners across business groups, evaluate emerging techniques that may contribute to existing analytical capabilities and computational models
Ability to work in cross-functional teams
Strong interpersonal skills and drive for success
Maintain the level of communication/interaction across the team and direct manager including onshore business partners

What we offer:

Flexible working
Continuous professional development
Inclusive and diverse environment

Additional Information:

Job Posted:
September 03, 2025

Expiration:
September 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Manager - Data, Analytics and CRM

HSBC

Location:United Arab Emirates

Category:Banking

Contract Type:Employment contract